MotionCam Jeweller

Wireless IR motion detector supporting photo by alarm feature

FAQ

The identifier (ID) is the serial number of the device. It is located under the QR code on the body, board, and packaging of the device.

ID at the bottom of the box

ID under the lid

The ID can also be found in the device states in the Ajax app.

  1. Sign in to the Ajax app.
  2. Select the required hub from the list if you have several of them or if you are using a PRO app.
  3. Go to the Devices menu.
  4. Select a device from the list. Device ID information is located at the bottom of the status screen.
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Photos on demand are only available for detectors with the PhOD mark in their names.

MotionCam (PhOD) detectors can take photos on demand, by alarm, by scenario (in case of alarms from other Ajax devices), and by schedule.

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MotionCam Jeweller detectors can take pictures in case of a motion alarm using the built-in camera.

MotionCam (PhOD) Jeweller detectors, in addition to photos by alarm, can take photos on demand and photos by scenario (in case of other Ajax devices alarm), and by schedule.

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The Ajax security system provides 4 tests to select the correct installation location for the devices, and to check their proper operation:

The Jeweller and Wings signal strength tests determine the signal strength and stability at the intended location of the device.

The detection zone test helps to determine at what distance the detector will detect motion. To determine the detection zone, monitor the LED indicator of the device: during the test, it lights constantly, and turns off when motion is detected. At the same time, a pop-up window appears in the app informing you that the device has detected motion.

In-app notifications are available for hubs with firmware version Malevich 2.26 and later and in apps of such versions and later:

  • Ajax Security System 3.11 for iOS;
  • Ajax Security System 3.11 for Android;
  • Ajax PRO: Tool for Engineers 2.11 for iOS;
  • Ajax PRO: Tool for Engineers 2.11 for Android;
  • Ajax PRO Desktop 4.11 for macOS;
  • Ajax PRO Desktop 4.11 for Windows.

The signal attenuation test helps to artificially reduce or increase the power of the radio transmitter. The test simulates a change in the room environment to check the connection stability between the device and the hub.

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Detectors with photo verification have two radio modules and operate via two protocols: Jeweller and Wings. Jeweller is used for transmitting alarms and events, while Wings is used for transmitting photos.

ReX has only one radio module and supports only the Jeweller protocol.

Detectors with photo verifications can be connected to a ReX 2 radio signal range extender that supports both protocols.

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The alarm LED indication can be disabled in the device settings. The option is supported by all Ajax intrusion detectors with the following firmware versions:

Detector model Firmware version
DoorProtect Jeweller
DoorProtect Plus Jeweller
GlassProtect Jeweller
MotionProtect Jeweller
MotionProtect Plus Jeweller
CombiProtect Jeweller
MotionProtect Outdoor Jeweller
5.55.0.0 and later
MotionProtect Curtain Jeweller 6.53.1.1 and later
All other intrusion detectors all firmware versions
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With OS Malevich 2.9 update, permanent deactivation of devices without removing them from the system has become available.

Deactivation may be necessary if the device is incorrectly installed or configured, loses connection with the hub, or has failed.

To deactivate a device, in the Ajax app:

  • Select a hub if you have several of them or if you are using the PRO app.
  • Go to the Devices menu.
  • Select the device from the list.
  • Go to its Settings .
  • Select the type of permanent deactivation:
    • Entirely — the device does not execute system commands or run automation scenarios, and the system ignores device alarms and other notifications.
    • Lid only — the system ignores the notifications on the detector’s tamper button triggering.
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The date of production is indicated on the round sticker at the bottom of the device packaging. The sticker contains the year at the center and the month — a number that is crossed out.

ajax device production date

If the packaging is lost, please contact the Technical Support Service to check the date of production.

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MotionCam detector can identify movement at a distance of up to 12 meters.

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MotionCam motion detector is designed for indoor use only. Outdoor installation can lead to false alarms and in the worst case — to failure of the device. Furthermore, keep in mind that the detector operation time from bundled batteries may be significantly reduced at low temperatures.

MotionCam Outdoor and MotionCam Outdoor (PhOD) models can be used for outdoor installations.

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Hubs Radio signal range extenders

Connection to other hubs, radio signal range extenders, ocBridge Plus, and uartBridge is not provided.

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MotionCam detector operates from two CR123A 3V batteries.

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MotionCam communicates with a hub at a distance of up to 1,700 m in an open space.

To expand the Ajax security system coverage area, use the ReX 2 radio signal range extender.

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The detector can take photos with one of three resolutions:

  • 160 × 120
  • 320 × 240 (default)
  • 640 × 480

Photo resolution is set in the detector settings (Ajax app → Devices MotionCam → Settings ).

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When properly installed and configured, MotionCam detector does not react to pets weighing up to 20 kg and up to 50 cm tall.

The detector sensitivity parameter also affects the pet immunity. To set it up, in the Ajax app:

  • Select a hub if you have several of them or if you are using the PRO app
  • Go to the Devices tab.
  • Select MotionCam from the list.
  • Go to its Settings .
  • Set up the sensitivity:
    • Low — it does not respond to pets up to 50 cm tall.
    • Medium (default) — it does not respond to small dogs (up to 35 cm tall).
    • High — the detector does not respond to cats (up to 25 cm tall).
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The reason for this is the operation features of the detector memory buffer. The most recently taken photos will be transferred first, followed by the photos saved in the buffer.

If several detectors with photo verification are triggered, the images are transmitted in the order that provides optimal use of the detector resources.

Regardless of these factors, all photos in the app are displayed in chronological order.

 

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The image delivery time to Ajax apps depends on the resolution of the images, connection to the range extender, level of the Wings signal, and the speed of the Internet connection. The alarm notification is transmitted in 0.15 seconds.

Photo resolution Delivery time*
Detector is connected to the hub** Detector is connected to the hub using ReX 2 (ReX 2 transmits photos via Wings)*** Detector is connected to the hub using ReX 2 (ReX 2 transmits photos via Ethernet)****
160 × 120 pixels up to 6 seconds up to 8 seconds up to 6 seconds
320 × 240 pixels
(set by default)
up to 9 seconds up to 18 seconds up to 10 seconds
640 × 480 pixels up to 17 seconds up to 31 seconds up to 16 seconds
* The detector requires up to 3 seconds to start taking photos on demand.
** Delivery time for one image provided that the signal strength between the hub and detector is 2-3 bars, and the hub is connected to the Internet via Ethernet, Wi-Fi or 4G.
*** Values were calculated with a signal strength of 3 bars between ReX 2 and the detector, and between the hub and ReX 2. The hub is connected via Ethernet, Wi-Fi or 4G.
**** Values were calculated with a signal strength of 3 bars between ReX 2 and the detector. The hub is connected via Ethernet, Wi-Fi or 4G.
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No. The detector is only compatible with Hub 2, Hub Hybrid and Hub 2 Plus.

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By default, only the first 10 alarms come with photos. This can be changed in the detector settings in the Alarms with photo verification section.

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MotionCam detector runs up to 4 years from bundled batteries.

Read more in the article: What is the MotionCam battery life and what does affect it

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Photos in Ajax applications are deleted after 2 years or 500 events, depending on what comes first.

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Ajax apps can store up to 2,500 photos taken by detectors with photo verification, corresponding to 500 alarms in the event feed (if the detector takes 5 photos for each alarm).

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When the data buffer of the detector or hub is full, alarms come without photos and notifications are displayed with a crossed-out eye icon in the app.

Permanent triggering in combination with radio interference or loss of connection between the hub and Ajax Cloud may be the reason for the full data buffer.

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Ajax PRO Desktop supports photo verification without additional settings.

Photo verification is also supported by:

  • Manitou
  • ABsistemDC(NG)
  • WBB
  • Horus
  • V1/F1
  • Kronos
  • eLipse
  • Sentinel
  • SoftGuard
  • MASterMind
  • Stages
  • SBN
  • Listener
  • LISA
  • AM/Win system

To configure photo transmission, please use Ajax Translator version 1.10 or later.

At the same time, photo verifications are accepted by all CMSs that support SIA, ADEMCO 685 and Contact ID protocols.

 

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Tamper is a miniature button on the device board. It reports an alarm in case of opening the device enclosure, removing the device from the mounting panel, or detaching it from the surface.

The tamper status is displayed in Ajax apps, in the Enclosure section in the states of each device. When the body status is Open, a fault symbol appears on the device icon.

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The temperature is measured by sensors inside each detector, which can heat up differently due to the circulation of air currents in the room. The value may differ from the ambient temperature by 2°C.

The temperature displayed in the Rooms tab is the average of these temperatures for each detector assigned to the room. The temperature data of the street detectors is not taken into account.

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On some devices, the QR code is located under the SmartBracket mounting panel. To add a detector, remove the mounting panel and scan the QR code.

Also, the QR code is located on the packaging and the device board inside the body.

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The maximum distance between the hub and the device can reach 2,000 meters in an open space.

Walls, ceilings, and other structures that interfere with the radio signal to get through can significantly reduce the range. In this case, maximum distance mainly depends on the structures’ material, thickness, and arrangement.

You can expand the coverage area of Ajax security systems with the help of radio signal range extenders

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To check that the device is operating correctly, carry out the detection area and signal strength tests.

The detection zone test helps to determine at what distance the detector will detect motion. To determine the detection zone, monitor the LED indicator of the device: during the test, it lights constantly, and turns off when motion is detected. At the same time, a pop-up window appears in the app informing you that the device has detected motion.

In-app notifications are available for hubs with firmware version Malevich 2.26 and later and in apps of such versions and later:

  • Ajax Security System 3.11 for iOS;
  • Ajax Security System 3.11 for Android;
  • Ajax PRO: Tool for Engineers 2.11 for iOS;
  • Ajax PRO: Tool for Engineers 2.11 for Android;
  • Ajax PRO Desktop 4.11 for macOS;
  • Ajax PRO Desktop 4.11 for Windows.

The Jeweller signal strength test allows to determine signal strength and stability in the potential installation place of the device.

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The detector is set to Always Active. If you don’t need this level of security, you can turn it off in the detector settings.

Always active mode is required for round-the-clock protection of an object, regardless of security system status (armed or disarmed).

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By default, the hub is set to a hub–detector ping interval of 36 seconds and 30 undeliverable data packets to consider the device lost. With these settings, the hub will detect the loss of the detector in 18 minutes.

To reduce this time, go to the hub settings in the Jeweller section and change the settings. The minimum time for detecting loss of connection with the device is 36 seconds (3 polls of 12 seconds each).

The time before raising the alarm by the communication loss between hub and device is calculated with the following formula:

Detector Ping Interval × Number of missed pings to determine connection failure

Note that with the minimum ping interval, short-term interference can lead to loss of connection with the device. Therefore, set the minimum values only if it is critically important to promptly inform about events in the system.

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The loop (zone) number is required to describe all devices connected to the hub when adding a protected facility to the security company monitoring station.

The number is assigned when adding a device to the hub. The first added device has the first loop (zone) number. After removing the device from the system, its number becomes available. This number can be assigned to the next device to be added to the system.

The loop (zone) number is available in the states of each device in the Ajax app:

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The firmware version can be found in the device states in the Ajax app.

  1. Sign in to the Ajax app.
  2. Select the required space from the list if you have several of them or if you are using a PRO app.
  3. Go to the Devices menu.
  4. Select a device from the list. The firmware version information is located on the status screen at the bottom.
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Delay When Entering/Leaving is the time the user has to disarm the security system after entering/leaving the protected area.

The function can be configured for all security detectors and sirens of the Ajax security system. Also, the delay can be separately configured for Night mode.

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When the Always active mode is enabled, the detector is constantly armed and detects movement, activating an alarm.

To enable the Always Active mode, in the Ajax app:

  1. Select a space if you have several of them or if you are using the PRO app.
  2. Go to the Devices tab.
  3. Select a detector.
  4. Go to its Settings .
  5. Activate the Always active function.
  6. Click Back to save the settings.
Ajax mobil applications
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Go to the Devices tab , select the device you want to check.

ajax security system application
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