MotionCam

Wireless motion detector with visual alarm verification and pet immunity

FAQ

MotionCam detector can identify movement at a distance of up to 12 meters.

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MotionCam motion detector is designed for indoor use only. Outdoor installation can lead to false alarms and in the worst case — to failure of the device. Furthermore, keep in mind that the detector operation time from bundled batteries may be significantly reduced at low temperatures.

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MotionCam detector is compatible with Hub 2.

Hub and Hub Plus are not compatible with this type of detector as they do not support the Wings radio technology.

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MotionCam detector operates from two CR123A 3V batteries.

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The detector maintains a connection with Hub 2 at a distance of up to 1700 meters without obstacles.

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The detector can take photos with one of three resolutions:

  • 160 × 120
  • 320 × 240 (default)
  • 640 × 480

Photo resolution is set in the detector settings (Ajax app → Devices → MotionCam → Settings ).

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MotionCam detector can ignore pets up to 20 kg in weight and up to 50 cm in height.

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In order to replace the batteries:

1. Remove the detector from the SmartBracket mounting panel.

ajax batter motioncam

2. Turn off the device.

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3. Unscrew 3 screws and remove the back lid of the detector.

ajax batter motioncam

4. Replace the batteries with new CR123A batteries observing polarity.

ajax batter motioncam

Never install used or damaged batteries.

5. Turn on the detector and check the battery status in the app.

The battery status is not updated instantly but during the next polling of the devices (by default, every 36 seconds).

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By default, MotionCam takes shots with the first 10 alarms only. You can change this in the detector settings: MotionCam Settings Alarms with photo verification.

Read more in the article: Features of alarm photo verification by MotionCam detectors

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It is a feature of the detector memory buffer operation. First of all, MotionCam transfers the last photos taken, and then the photos saved in the buffer.

With the simultaneous operation of several MotionCam, photos are transferred in the order, that allows optimal use of detector resources.

Regardless of these factors, all photos in the application are displayed in chronological order.

Read more in the article: Features of alarm photo verification by MotionCam detectors

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No. The detector is only compatible with Hub 2.

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Pictures do not accompany MotionCam alarms, and notifications are displayed with a crossed-out eye icon when the memory buffer of the detector or hub is full.

The reason may be numerous triggerings in combination with interference in radio communications or loss of communication between the hub and the server.

Read more in the article: Features of alarm photo verification by MotionCam detectors

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MotionCam detector runs up to 4 years from bundled batteries.

Read more in the article: What is the MotionCam battery life and what does affect it

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The storage time for photos in Ajax applications is unlimited.

But remember that up to 500 recent events can be stored in the event feed of the applications. Earlier events are deleted.

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Photo delivery time in the Ajax apps depends on the resolution and the speed of your internet connection. The table shows the delivery time for one photo at a signal strength of 2-3 divisions between the hub and MotionCam and the hub connected via Ethernet.

Photo resolutionDelivery time
160 × 120up to 7 s
320 × 240 (default setting)up to 9 s
640 × 480up to 20 s

At the same time, an alarm is transmitted within 0.15 s.

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Ajax applications can store up to 500 photos from the MotionCam detectors.

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Visual alarm verification from MotionCam detectors can be displayed on the Manitou, ABsistemDC(NG) and SBN monitoring stations. To configure photo transmission, use Ajax Translator version 1.6 or later.

A security company can also use the Ajax PRO Desktop app to receive photo verifications without Ajax Translator.

At the same time, MotionCam detector alarms without photos can be received by any monitoring station that supports SIA or Contact ID protocols.

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Tamper is a miniature button on the device board. It is released when the lid is opened as well as a result of an attempt to unfasten and/or lift the device from the surface, which initiates an event.

When the tamper is released, the Hub sends push notifications and SMS messages (if this type of notification is enabled) to all users of the security system and also communicates the event to the central monitoring station of the security company.

If the tamper is released, Ajax applications display the Open status in the Lid field of the device menu. In addition, a malfunction badge appears on the device icon.

 

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Each device measures temperature independently with an internal sensor. Air circulation in a room, along with other factors, may cause slight inconsistencies in the measured temperatures. The temperature displayed in the Rooms tab is an average of all the detectors in a given room and can differ from environmental temperature by 2-4°C.

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The QR-code is located next to the power button, under the cover on the rear side of the detector. You can also find the QR-code on the box the device came in.

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The maximum distance between the Hub and the detector can reach up to 2000 meters in open spaces. Walls, ceilings and other structures between Hub and the detector, reduce the range of action several times. In this case, the maximum distance depends on the material, thickness, and configuration of the walls.

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To check that the device is operating correctly, carry out the detection area and signal strength tests.

The detection area tests allow you to determine the distance at which the detector will detect alarms and protect it from false triggering. In test mode, the LED indicator lights up continuously, switching off during the alarm. In order to determine the detection area, use the device’s LED indicator as a guide.

The Jeweller signal strength test allows to determine signal strength and stability in the potential installation place of the device.

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The detector is set to Always Active. If you don’t need this level of security, you can turn it off in the detector settings.

Always active mode is required for round-the-clock protection of an object, regardless of security system status (armed or disarmed)

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By default, the hub is set to ping detectors every 36 seconds and to signal an alert after 30 undelivered pings. Under these settings, it will take about 18 minutes for the system to recognize a communication failure. You can adjust these settings in the hub settings → Jeweller.

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The loop (zone) number is required to add a guarded facility to the CMS along with descriptions of all devices connected to the hub.

The loop (zone) number is available in the settings after activating the group mode in the Ajax application:

  1. Hub Settings Groups

Having selected a group, you will see a list of its devices. Each device has a Device No. (or DeviceIndex in Ajax PRO Desktop) that corresponds to the loop (zone) number. A number is assigned when a device is attached to the Hub. The first added device has the first loop (zone) number.

After a device or a detector is removed, its number will be assigned to the next added device. However, the numbering of other devices will not change.

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In the Ajax app, select the «Devices» tab . Information about the firmware version and device ID is located at the very bottom of the tab with the device parameters.

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Go to the Devices tab , select the relevant detector, and access its settings (press). Then specify the enter and/or exit delay periods. Then press Back to apply the settings.

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In order for the delay to operate in the night mode, enable the Delay in Night Mode option..

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Go to the Devices tab , select the detector, go to the settings . Next, activate Always Active mode. Now the detector will remain active, even when the Hub is disarmed.

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Go to the Device tab , select the device you want to check.

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Features of alarm photo verification by MotionCam detectors