MotionCam Outdoor

Wireless outdoor motion detector with a camera for alarm verification

FAQ

Photo resolution Delivery time of one photo
320 × 176 (default) Up to 9 seconds
640 × 352 Up to 20 seconds

Photo resolution is set in the detector settings (Ajax app → Devices → MotionCam Outdoor → Settings ).

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The MotionCam Outdoor detector can operate in temperatures from -25°C to +60°C with up to 95% humidity. Protection class IP55.

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MotionCam Outdoor detector can ignore pets up to 80 centimeters tall when installed and set up correctly.

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MotionCam Outdoor detector is compatible with Hub 2 and Hub 2 Plus only.

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MotionCam Outdoor detector is compatible with Hub 2 and Hub 2 Plus only. Connecting to other hubs, ReX range extenders is not supported.

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MotionCam Outdoor operates with CR123A batteries only.

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MotionCam Outdoor has 4 3V CR123A type batteries.

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MotionCam Outdoor runs up to 3 years with pre-installed batteries.

Learn more about battery operation of detectors

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MotionCam Outdoor detector can identify movement at a distance from 3 to 15 meters (set by user).

An alarm is detected if both IR sensors detect a movement.

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Up to 1,700 meters from a hub without obstacles.

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Connection to a third-party security system is not provided.

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MotionCam Outdoor takes photos only in case of motion detection. Detector does not take photos by request, scenario or by triggering other sensors.

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With OS Malevich 2.9 update, temporary deactivation of devices without removing them from the system has become available. Deactivation may be necessary if the device is incorrectly installed or configured, loses connection with hub, or is defective.

To deactivate a device, go to its settings (Ajax appDevices tab → select the device you needSettings Temporary Deactivation).

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By default, MotionCam/MotionCam Outdoor takes shots with the first 10 alarms only. You can change this in the detector settings: MotionCam/MotionCam Outdoor Settings Alarms with photo verification.

Read more in the article: Features of alarm photo verification by MotionCam detectors

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The storage time for photos in Ajax applications is unlimited.

But remember that up to 500 recent events can be stored in the event feed of the applications. Earlier events are deleted.

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Ajax apps can store up to 2,500 photos from MotionCam/MotionCam Outdoor detectors. This corresponds to 500 MotionCam/MotionCam Outdoor alarms in the event feed if the detector takes 5 photos for each alarm.

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Pictures do not accompany MotionCam/MotionCam Outdoor alarms, and notifications are displayed with a crossed-out eye icon when the memory buffer of the detector or hub is full.

The reason may be numerous triggerings in combination with interference in radio communications or loss of communication between the hub and the server.

Read more in the article: Features of alarm photo verification by MotionCam detectors

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Visual alarm verification from MotionCam/MotionCam Outdoor detectors can be displayed on the monitoring stations:

To configure photo transmission, use Ajax Translator version 1.10 or later.

A security company can also use the Ajax PRO Desktop app to receive photo verifications without Ajax Translator.

At the same time, MotionCam/MotionCam Outdoor detector alarms without photos can be received by any monitoring station that supports SIA (DC-09) or Contact ID protocols.

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Tamper is a miniature button on the device board. It is released when the lid is opened as well as a result of an attempt to unfasten and/or lift the device from the surface, which initiates an event.

When the tamper is released, the Hub sends push notifications and SMS messages (if this type of notification is enabled) to all users of the security system and also communicates the event to the central monitoring station of the security company.

If the tamper is released, Ajax applications display the Open status in the Lid field of the device menu. In addition, a malfunction badge appears on the device icon.

 

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To check that the device is operating correctly, carry out the detection area and signal strength tests.

The detection area tests allow you to determine the distance at which the detector will detect alarms and protect it from false triggering. In test mode, the LED indicator lights up continuously, switching off during the alarm. In order to determine the detection area, use the device’s LED indicator as a guide.

The Jeweller signal strength test allows to determine signal strength and stability in the potential installation place of the device.

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By default, the hub is set to a hub–detector ping interval of 36 seconds and 30 undeliverable data packets to consider the device lost. With these settings, the hub will detect the loss of the detector in 18 minutes.

To reduce this time, go to the hub settings in the Jeweller section and change the settings. The minimum time for detecting loss of connection with the device is 36 seconds (3 polls of 12 seconds each).

The time before raising the alarm by the communication loss between hub and device is calculated with the following formula:

Ping interval * (number of undelivered packets + 1 correction packet).

Note that with the minimum ping interval, short-term interference can lead to loss of connection with the device. Therefore, set the minimum values only if it is critically important to promptly inform about events in the system.

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