MotionCam Outdoor

Wireless motion detector with photo verification

FAQ

MotionCam Outdoor Jeweller detectors can take pictures in case of a motion alarm using the built-in camera.

MotionCam Outdoor (PhOD) Jeweller detectors, in addition to photos by alarm, can take photos on demand and photos by scenario (in case of alarm of Ajax fire detectors).

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The image delivery time to Ajax apps depends on the resolution of the images, connection to the range extender, level of the Wings signal, and the speed of the Internet connection. The alarm notification is transmitted in 0.15 seconds.

Photo resolution Delivery time*
When connected directly to the hub** When connected to the hub via ReX 2***
320 × 176 pixels
(set by default)
up to 9 seconds up to 13 seconds
640 × 352 pixels up to 20 seconds up to 30 seconds
* The detector requires up to 3 seconds to start taking photos on demand.
** Delivery time for one image provided that the signal strength between the hub and detector is 2-3 bars, and the hub is connected to the Internet via Ethernet or 4G.
*** Values were calculated with a signal strength of 3 bars between ReX 2 and the detector, and between the hub and ReX 2. The hub is connected via Ethernet or 4G.
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The identifier (ID) is the serial number of the device. It is located under the QR code on the body, board, and packaging of the device.

ID at the bottom of the box

ID under the lid

The ID can also be found in the device states in the Ajax app.

  1. Sign in to the Ajax app.
  2. Select the required hub from the list if you have several of them or if you are using a PRO app.
  3. Go to the Devices menu.
  4. Select a device from the list. Device ID information is located at the bottom of the status screen.
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Photos on demand are only available for detectors with the “PhOD” mark in its name.

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MotionCam Jeweller detectors can take pictures in case of a motion alarm using the built-in camera.

MotionCam (PhOD) Jeweller detectors, in addition to photos by alarm, can take photos on demand and photos by scenario (in case of alarm of Ajax fire detectors).

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The Ajax security system provides 4 tests to select the correct installation location for the devices, and to check their proper operation:

The Jeweller and Wings Signal Strength Tests determine the signal strength and stability at the intended location of the device.

The Detection Zone Test helps to determine at what distance the detector will detect motion. To determine the Detection Zone, monitor the LED indicator of the device: during the test, it lights constantly, and turns off when motion is detected.

The Signal Attenuation Test helps to artificially reduce or increase the power of the radio transmitter. The test simulates a change in the room environment to check the connection stability between the device and the hub.

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Photo resolution Delivery time of one photo
320 × 176 (default) Up to 9 seconds
640 × 352 Up to 20 seconds

Photo resolution is set in the detector settings (Ajax app → Devices → MotionCam Outdoor → Settings ).

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The MotionCam Outdoor detector can operate in temperatures from -25°C to +60°C with up to 95% humidity. Protection class IP55.

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MotionCam Outdoor detector can ignore pets up to 80 centimeters tall when installed and set up correctly.

Learn more

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MotionCam Outdoor detector is compatible with Hub 2 and Hub 2 Plus only.

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Detectors with photo verification have two radio modules and operate via two protocols: Jeweller and Wings. Jeweller is used for transmitting alarms and events, while Wings is used for transmitting photos.

ReX has only one radio module and supports only the Jeweller protocol.

Detectors with photo verifications can be connected to a ReX 2 radio signal range extender that supports both protocols.

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MotionCam Outdoor operates with CR123A batteries only.

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MotionCam Outdoor has 4 3V CR123A type batteries.

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MotionCam Outdoor runs up to 3 years with pre-installed batteries.

Learn more about battery operation of detectors

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MotionCam Outdoor detector can identify movement at a distance from 3 to 15 meters (set by user).

An alarm is detected if both IR sensors detect a movement.

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Up to 1,700 meters from a hub without obstacles.

Learn more

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Connection to a third-party security system is not provided.

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MotionCam Outdoor takes photos only in case of motion detection. Detector does not take photos by request, scenario or by triggering other sensors.

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With OS Malevich 2.9 update, temporary deactivation of devices without removing them from the system has become available.

Deactivation may be necessary if the device is incorrectly installed or configured, loses connection with the hub, or has failed.

To temporarily deactivate a device, in the Ajax app:

  • Select a hub if you have several of them or if you are using the PRO app.
  • Go to the Devices menu.
  • Select the device from the list.
  • Go to its Settings .
  • Select the type of temporary deactivation:
    • Entirely — the device does not execute system commands or run automation scenarios, and the system ignores device alarms and other notifications.
    • Lid only — the system ignores the notifications on the detector’s tamper button triggering.
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By default, only the first 10 alarms come with photos. This can be changed in the detector settings in the Alarms with photo verification section.

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The storage time for photos in Ajax apps is unlimited.

But only 500 recent events can be stored in the app event feed. Older events are deleted automatically.

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Ajax apps can store up to 2,500 photos taken by detectors with photo verification, corresponding to 500 alarms in the event feed (if the detector takes 5 photos for each alarm).

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When the data buffer of the detector or hub is full, alarms come without photos and notifications are displayed with a crossed-out eye icon in the app.

Permanent triggering in combination with radio interference or loss of connection between the hub and Ajax Cloud may be the reason for the full data buffer.

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Ajax PRO Desktop supports photo verification without additional settings.

Photo verification is also supported by:

  • Manitou
  • ABsistemDC(NG)
  • WBB
  • Horus
  • V1/F1
  • Kronos
  • eLipse
  • Sentinel
  • MASterMind
  • Stages
  • SBN
  • Listener
  • LISA

To configure photo transmission, please use Ajax Translator version 1.10 or later.

At the same time, photo verifications are accepted by all CMSs that support SIA and Contact ID protocols.

 

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Tamper is a miniature button on the device board. It reports an alarm in case of opening the device enclosure, removing the device from the mounting plate, or detaching it from the surface.

The tamper status is displayed in Ajax apps, in the Enclosure section in the states of each device. When the body status is Open, a fault symbol appears on the device icon.

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The temperature is measured by sensors inside each detector, which can heat up differently due to the circulation of air currents in the room. The value may differ from the ambient temperature by 2°C.

The temperature displayed in the Rooms tab is the average of these temperatures for each detector assigned to the room.

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To check that the device is operating correctly, carry out the detection area and signal strength tests.

The detection area tests allow you to determine the distance at which the detector will detect alarms and protect it from false triggering. In test mode, the LED indicator lights up continuously, switching off during the alarm. In order to determine the detection area, use the device’s LED indicator as a guide.

The Jeweller signal strength test allows to determine signal strength and stability in the potential installation place of the device.

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By default, the hub is set to a hub–detector ping interval of 36 seconds and 30 undeliverable data packets to consider the device lost. With these settings, the hub will detect the loss of the detector in 18 minutes.

To reduce this time, go to the hub settings in the Jeweller section and change the settings. The minimum time for detecting loss of connection with the device is 36 seconds (3 polls of 12 seconds each).

The time before raising the alarm by the communication loss between hub and device is calculated with the following formula:

Ping interval * (number of undelivered packets + 1 correction packet).

Note that with the minimum ping interval, short-term interference can lead to loss of connection with the device. Therefore, set the minimum values only if it is critically important to promptly inform about events in the system.

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The firmware version can be found in the device states in the Ajax app.

  1. Sign in to the Ajax app.
  2. Select the required hub from the list if you have several of them or if you are using a PRO app.
  3. Go to the Devices menu.
  4. Select a device from the list. The firmware version information is located on the status screen at the bottom.
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