By default, the hub is set to ping detectors every 36 seconds and to signal an alert after 30 undelivered pings. Under these settings, it will take about 18 minutes for the system to recognize a communication failure. You can adjust these settings in the hub settings → Jeweller.
The loop (zone) number is required to add a guarded facility to the CMS along with descriptions of all devices connected to the hub.
The loop (zone) number is available in the settings after activating the group mode in the Ajax application:
- Hub Settings Groups
Having selected a group, you will see a list of its devices. Each device has a Device No. (or DeviceIndex in Ajax PRO Desktop) that corresponds to the loop (zone) number. A number is assigned when a device is attached to the Hub. The first added device has the first loop (zone) number.
After a device or a detector is removed, its number will be assigned to the next added device. However, the numbering of other devices will not change.
In the Ajax app, select the «Devices» tab . Information about the firmware version and device ID is located at the very bottom of the tab with the device parameters.
Go to the Device tab , select the device you want to check.