Hub 2 Plus

Advanced control panel supporting LTE and visual alarm verification

FAQ

No. Hub is designed for indoor installation.

Copied

Yes, it is correct. Hub 2 Plus support up to 200 MotionCam motion detectors with a photo verification of alarms feature.

Copied

Currently, connecting Hub 2 Plus to DC 12 V is not supported.

Copied

The hub identifier or its serial number is the first 8 characters under the QR code of the hub.

You can find identifier of the hub under the SmartBracket mount, on the box label, as well as in the hub states in the Ajax application.

ajax hub
Copied

All Ajax detectors and devices can be connected to Hub 2 Plus except another Ajax hubs and ocBridge Plus and uartBridge integration modules.

Copied

Correct operation of Hub 2 Plus is guaranteed at a temperature ranging from -10°C to +40°C and humidity up to 75%.

Mounting Hub 2 Plus inside rooms with a different temperature mode can lead to loss of communication with Ajax devices, and in the worst case — to failure of the device. Note, that the battery life of the hub can be significantly reduced at low temperatures.

Copied

Yes, the Ajax security system can operate when only one of the communication channels is used.

Nevertheless, we recommend connecting all communication channels as one channel may stop functioning. For example, if you run out of balance on your account or due to a malfunction of the operator’s equipment.

Copied

Yes, it is correct. Hub 2 Plus can operate via Ethernet, Wi-Fi, and also use 2 SIM-cards with support for 2G / 3G / LTE.

Supported cellular network standards:

  • 2G (GSM900/DCS1800 (B3/B8))
  • 3G (WCDMA 850/900/2100 (B1/B5/B8))
  • LTE (FDD B1/B3/B5/B7/B8/B20)
Copied

Yes. The built-in battery of Hub 2 Plus provides up to 15 hours of battery life.

In the case of switching to a backup power source, a corresponding notification is sent to the user and the security company.

Copied

Hub 2 Plus uses 4 communication channels for transmission of alarms and events to users and the monitoring station of a security organization: Ethernet (main communication channel), Wi-Fi and two SIM cards with LTE support (backup channels).

If one of the channels is temporarily unavailable, the system switches to the other one automatically and without delay.

Copied

You can install a SIM card of any operator into Hub 2 Plus. Supported cellular network standards:

  • 2G (GSM900/DCS1800 (B3/B8))
  • 3G (WCDMA 850/900/2100 (B1/B5/B8))
  • LTE (FDD B1/B3/B5/B7/B8/B20)

Prior to installing the SIM card into the hub, disable the PIN code request in the settings menu (in order to do this, you need to insert the card into a phone). Furthermore, your mobile account must have a positive balance or bonus megabytes of traffic.

As one of the SIM-cards may stop working for natural reasons (for example, due to the failure on the operator’s side or because of lack of money on the account), we strongly recommend connecting the hub through all possible communication channels.

Copied

It is possible, but only given that the signal level between the hub and devices is not lower than 2-3 points (you can check this in the app). Also, the cellular and Wi-Fi signal must be stable at the installation site (in case these communication channels are connected).

It’s also necessary to fix the hub on the surface with screws. Otherwise, the hub can be easily dismounted, the tamper will not work, and both security company and users will not receive the corresponding notification.

Copied

The communication range between the hub and the device is limited by the radio signal range of the device (indicated in the specifications of the device page on the website and in the User Manual). The maximum communication range with Ajax devices is 2000 meters without obstacles.

Copied

Up to 25 security groups.

Copied

Up to 100 cameras or DVRs.

Copied

Up to 200 security system users (regular and PRO).

Copied

You can add up to 200 detectors or Ajax devices to Hub 2 Plus.

Note, that up to 10 sirens can be connected to the hub!

Copied

Hub 2 Plus is a security system control panel with alarm photo verification and 4 communication channels support.

Hub Hub Plus Hub 2 Hub 2 Plus
Devices up to 100 up to 150 up to 100 up to 200
Cameras and DVRs up to 10 up to 50 up to 25 up to 100
Users up to 50 up to 99 up to 50 up to 200
Groups up to 9 up to 25 up to 9 up to 25
Backup battery up to 15 hours of battery life up to 16 hours of battery life up to 16 hours of battery life up to 15 hours of battery life
Support of detectors featuring photo verification of alarms No No Yes Yes
Communication channels

2G 1×SIM

Ethernet

2G/3G 2×SIM

Ethernet

Wi-Fi

2G 2×SIM

Ethernet

2G/3G/LTE 2×SIM

Ethernet

Wi-Fi

 

Copied

OS Malevich 2.9 update has added the ability to transfer data from one hub to another without reconfiguring the system, adding users or devices.

To use the function, go to the Data Import menu in the settings of the hub to which you want to transfer data, and follow the on-screen instructions. To transfer data, OS Malevich of both hubs must be 2.9 or higher.

Learn more

Copied

Featured articles

How to set or change APN settings in the hub

How to transfer settings and devices from one hub to another

What is Jeweller Signal Strength Test