FAQ

Photo resolution Delivery time of one photo
320 × 176 (default) Up to 9 seconds
640 × 352 Up to 20 seconds

Photo resolution is set in the detector settings (Ajax app → Devices → MotionCam Outdoor → Settings ).

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The MotionCam Outdoor detector can operate in temperatures from -25°C to +60°C with up to 95% humidity. Protection class IP55.

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MotionCam Outdoor detector can ignore pets up to 80 centimeters tall when installed and set up correctly.

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MotionCam Outdoor detector is compatible with Hub 2 and Hub 2 Plus only.

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MotionCam Outdoor detector is compatible with Hub 2 and Hub 2 Plus only. Connecting to other hubs, ReX range extenders is not supported.

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MotionCam Outdoor operates with CR123A batteries only.

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MotionCam Outdoor has 4 3V CR123A type batteries.

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MotionCam Outdoor runs up to 3 years with pre-installed batteries.

Learn more about battery operation of detectors

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MotionCam Outdoor detector can identify movement at a distance from 3 to 15 meters (set by user).

An alarm is detected if both IR sensors detect a movement.

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Up to 1,700 meters from a hub without obstacles.

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Connection to a third-party security system is not provided.

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MotionCam Outdoor takes photos only in case of motion detection. Detector does not take photos by request, scenario or by triggering other sensors.

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With OS Malevich 2.9 update, temporary deactivation of devices without removing them from the system has become available. Deactivation may be necessary if the device is incorrectly installed or configured, loses connection with hub, or is defective.

To deactivate a device, go to its settings (Ajax appDevices tab → select the device you needSettings Temporary Deactivation).

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Hood for MotionProtect Outdoor is a cover protecting masking sensors of the detector MotionProtect Outdoor from rain and snow. Install it when the detector cannot be placed under the covering.

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Hood for MotionProtect Outdoor can be mounted even on a detector that is already installed. You don’t need to detach the device from the surface for installing the hood.

To install Hood for MotionProtect Outdoor:

  1. Remove the protective film from the Dual Lock tape, which is glued to the inner surface of the hood.
    ajax hood outdoor
  2. Attach the hood to the detector — part of the tape will stick to the body of the detector.
    ajax hood outdoor
  3. Detach the hood from the MotionProtect Outdoor and smooth out the part of the tape that remained on the detector body.
    ajax hood outdoor
  4. Put the hood back so that both parts of the tape stuck, fixing the hood on the detector.
    ajax hood outdoor
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Tamper is a miniature button on the device board. It is released when the lid is opened as well as a result of an attempt to unfasten and/or lift the device from the surface, which initiates an event.

When the tamper is released, the Hub sends push notifications and SMS messages (if this type of notification is enabled) to all users of the security system and also communicates the event to the central monitoring station of the security company.

If the tamper is released, Ajax applications display the Open status in the Lid field of the device menu. In addition, a malfunction badge appears on the device icon.

 

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The QR-code is located next to the power button, under the cover on the rear side of the detector. You can also find the QR-code on the box the device came in.

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The maximum distance between the Hub and the detector can reach up to 2000 meters in open spaces. Walls, ceilings and other structures between Hub and the detector, reduce the range of action several times. In this case, the maximum distance depends on the material, thickness, and configuration of the walls.

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To check that the device is operating correctly, carry out the detection area and signal strength tests.

The detection area tests allow you to determine the distance at which the detector will detect alarms and protect it from false triggering. In test mode, the LED indicator lights up continuously, switching off during the alarm. In order to determine the detection area, use the device’s LED indicator as a guide.

The Jeweller signal strength test allows to determine signal strength and stability in the potential installation place of the device.

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The detector is set to Always Active. If you don’t need this level of security, you can turn it off in the detector settings.

Always active mode is required for round-the-clock protection of an object, regardless of security system status (armed or disarmed)

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By default, the hub is set to a hub–detector ping interval of 36 seconds and 30 undeliverable data packets to consider the device lost. With these settings, the hub will detect the loss of the detector in 18 minutes.

To reduce this time, go to the hub settings in the Jeweller section and change the settings. The minimum time for detecting loss of connection with the device is 36 seconds (3 polls of 12 seconds each).

The time before raising the alarm by the communication loss between hub and device is calculated with the following formula:

Ping interval * (number of undelivered packets + 1 correction packet).

Note that with the minimum ping interval, short-term interference can lead to loss of connection with the device. Therefore, set the minimum values only if it is critically important to promptly inform about events in the system.

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The loop (zone) number is required to add a guarded facility to the CMS along with descriptions of all devices connected to the hub.

The loop (zone) number is available in the settings after activating the group mode in the Ajax application:

  1. Hub Settings Groups

Having selected a group, you will see a list of its devices. Each device has a Device No. (or DeviceIndex in Ajax PRO Desktop) that corresponds to the loop (zone) number. A number is assigned when a device is attached to the Hub. The first added device has the first loop (zone) number.

After a device or a detector is removed, its number will be assigned to the next added device. However, the numbering of other devices will not change.

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In the Ajax app, select the «Devices» tab . Information about the firmware version and device ID is located at the very bottom of the tab with the device parameters.

Ajax mobil applications
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Go to the Devices tab , select the relevant detector, and access its settings (press). Then specify the enter and/or exit delay periods. Then press Back to apply the settings.

Ajax mobil applications

In order for the delay to operate in the night mode, enable the Delay in Night Mode option..

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Go to the Devices tab , select the detector, go to the settings . Next, activate Always Active mode. Now the detector will remain active, even when the Hub is disarmed.

Ajax mobil applications
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Go to the Device tab , select the device you want to check.

ajax security system application
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