BulletCam

Wired security IP camera

FAQ

You can use an empty space for 180 days from the date the space was created or from the date the last device was deleted. After this period, an empty space will be deleted.

To avoid space configuration loss, the system sends a notification after 173 days from the date the space was created or from the date the last device was deleted.

The system will delete the empty space even if it is armed. The user can delete the empty space only when the system is disarmed. When the space is deleted (automatically or manually), its events are also deleted.

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You can create and use a limited number of empty spaces. Ajax space is empty when no Ajax hub, Ajax camera, Ajax NVR video recorder, or Yale smart lock is added.

You can create and use:

  • 100 empty spaces as a user,
  • 1000 empty spaces as a PRO or a company.

If a space is empty, you cannot arm it or use the panic button in Ajax apps.

You can still create and use an unlimited number of spaces with devices.

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No, when the space is deleted (manually or automatically), its events are also deleted. You cannot restore it.

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You can install a microSD card (Class 10) with a memory capacity from 8 GB to 256 GB in Ajax cameras. The memory card is not included in the complete set of the camera. Additionally, the device can operate without a memory card and via NVR.

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You can install a storage device with a memory capacity of up to 16 TB (SATA connectivity, 3.5” size) in NVR. The hard drive is not included in the NVR set.

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To one space you can add:

  • up to 200 standalone cameras, including third-party and Ajax cameras;
  • or up to 14 Ajax NVRs with a total of 224 channels. Both 8- and 16-channel NVR versions can be used.

Each camera or NVR can be added to only one space.

Third-party cameras require an Ajax hub for connection and can transmit only an RTSP stream without access to the archive.

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No, you only need to update your app:

Features will remain the same, including the Control and Rooms tabs and quick access to automation devices.

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Space is a virtual entity where various autonomous devices located on the same physical object are gathered. To create a space, a user does not need an Ajax hub. Devices are added to a system according to the needs of the facility.

You can add a hub with detectors, only NVR with cameras, only Ajax cameras, smart locks, or combine all these devices into one system.

The space concept offers flexibility for customizing the system according to the specific needs of the facility.

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