An alternative (anti-sabotage) locker is installed instead of the standard one. This locker cannot be removed from WaterStop without tools. It securely fixes the electric actuator on the shutoff valve and protects the electric actuator against unauthorized dismantling.
This locker is used, for example, when installing the device in cafes, restaurants, hotels, factories, or places with public access.
Regardless of the locker selected, the WaterStop tamper will notify users and the monitoring company that the tamper has triggered during an attempt to remove the electric actuator from the ball valve.
The maximum distance between the hub and the device can reach 2,000 meters in an open space.
Walls, ceilings, and other structures that interfere with the radio signal to get through can significantly reduce the range. In this case, maximum distance mainly depends on the structures’ material, thickness, and arrangement.
By default, the hub is set to a hub–detector ping interval of 36 seconds and 30 undeliverable data packets to consider the device lost. With these settings, the hub will detect the loss of the detector in 18 minutes.
To reduce this time, go to the hub settings in the Jeweller section and change the settings. The minimum time for detecting loss of connection with the device is 36 seconds (3 polls of 12 seconds each).
The time before raising the alarm by the communication loss between hub and device is calculated with the following formula:
Detector Ping Interval × Number of missed pings to determine connection failure
Note that with the minimum ping interval, short-term interference can lead to loss of connection with the device. Therefore, set the minimum values only if it is critically important to promptly inform about events in the system.
The loop (zone) number is required to describe all devices connected to the hub when adding a protected facility to the security company monitoring station.
The number is assigned when adding a device to the hub. The first added device has the first loop (zone) number. After removing the device from the system, its number becomes available. This number can be assigned to the next device to be added to the system.
The loop (zone) number is available in the states of each device in the Ajax app:
The firmware version can be found in the device states in the Ajax app.
Sign in to the Ajax app.
Select the required hub from the list if you have several of them or if you are using a PRO app.
Go to the Devices menu.
Select a device from the list. The firmware version information is located on the status screen at the bottom.