Users — are the owners of an Ajax system who have connected the hub to a central monitoring station or use it for a self-monitored security.
There are three types of users: the admins with full rights, the admins with no rights to configure the system, and standard users.
The first ones can fully control and configure the system. The second ones control the system arming modes, change notification types and invite other users, but they do not have access to the system settings. The third ones can only arm/disarm the system, use the alarm button, and receive alarm notifications. Admins with full rights can also, by request, grant access to the settings for the PROs or installation companies and revoke such access.
We do not recommend granting admin access with full rights to your security system to third parties, even temporarily. Make sure you always have admin rights or a constant connection with the new admin, who will return you full admin rights at your request. Ajax Systems cannot restore user access to the hub after the loss of rights through negligence.
Admin with full rights
Admin with no rights to configure the system
|Configure the system and test the devices||+||−||−|
|Add the rooms and detectors||+||−||−|
|Arm / disarm the system||+||+||+|
|Configure the types of alarm notifications||+||+||−|
|Deactivate the alarm button||+||−||−|
|Deactivate video surveillance||+||−||−|
|Add and remove users||+||+||−|
|Assign users as admins with full rights||+||−||−|
|Add and remove the PROs and/or installation companies||+||−||−|
|Grant access to the settings for the PROs and/or installation companies||+||+||−|
|Revoke an access to the settings for the PROs and/or installation companiesand/or installation companies||+||−||−|
A PRO — is a professional installer or a security company employee. There are two types of PRO users: the PRO users with full rights and thePRO users with no access to the hub settings. Only the hub owners with admin rights and thePRO users with full rights can give access to the settings and additional functions to a PRO.
The hub owner can give fully unlimited access, or temporary access to the system settings for one, two, four or eight hours. When that time elapses, the rights will automatically be revoked.
|Option||PRO user with full rights
||PRO user with no access to the hub settings
|Configure the system and test the devices||+||−|
|Add the rooms and detectors||+||−|
|Arm / disarm the system||+||−|
|Configure the types of alarm notifications||+||−|
|Deactivate the alarm button||+||−|
|Deactivate video surveillance||+||−|
|Add and remove users||+||−|
|Assign users as admins with full rights||+||−|
|Allow and revoke a user access rights to settings||+||−|
|Add and remove a PRO||+||−|
|Allow and revoke an access to the settings for a PRO||+||−|