What is the system integrity check?

The System integrity check is a parameter that is responsible for checking the status of all security detectors and devices before arming. Checking is disabled by default.

This function is mandatory for professional security systems. It does not allow activating the arming mode if the window is not closed in the room, the detector lid is open, or communication with one of the devices is lost.

You can define restrictions in the hub settings. When this option is active, you can specify whether to allow arming with malfunctions or not.

If arming with malfunctions is allowed, and a malfunction was detected when trying to arm, you will need to confirm arming with the device from which you tried to arm (by pressing the arming button in the app or re-arming from SpaceControl/KeyPad).

All users of the hub with the appropriate rights and settings receive notifications about arming with a complete list of malfunctions. The monitoring station of the security company also receives corresponding notifications.

All SpaceControl key fobs with firmware version up to 3.18 arm the system even if warnings about the presence of malfunctions are enabled (if arming with malfunctions is allowed).

List of malfunctions:

• Ajax central panels:
  • Loss of connection with at least one device
  • Absence of external power supply
  • Battery charge below 20%
  • Tamper opened (lid removed)
  • Loss of connection with the Ajax Cloud server
  • No connection to the monitoring station
  • High noise level at Jeweller/Wings frequencies
  • Battery error (hardware failure. When you receive this notification, we recommend contacting the Ajax support service)
• ReX:
  • Absence of external power supply
  • Battery charge below 20%
  • Tamper opened (lid removed)
  • Device disabled manually
• MultiTransmitter:
  • Absence of external power supply
  • Battery disconnected
  • Short circuit detected in the power supply outputs for detectors
  • Short circuit detected in the power supply outputs for fire detectors
  • Battery charge below 20%
  • Tamper opened (lid removed)
  • Device disabled manually
• DoorProtect, DoorProtect Plus, GlassProtect:
  
  • Battery charge below 20%
  • Tamper, main, or external detector is opened
  • Roller shutter detector wire break detected (only for DoorProtect Plus)
  • Device disabled manually or automatically
• MotionProtect, MotionProtect Plus, MotionProtect Curtain, CombiProtect, KeyPad Plus, KeyPad, HomeSiren, StreetSiren, StreetSiren DoubleDeck:
  
  • Battery charge below 20%
  • Tamper opened
  • Device disabled manually or automatically
• MotionProtect Outdoor, DualCurtain Outdoor, MotionCam Outdoor:
  
  • Battery charge below 20%
  • Tamper opened
  • Device disabled manually or automatically
  • Masking detected
• Transmitter:
  
  • Battery charge below 20%
  • Tamper opened
  • External contact is open (if a bistable detector is connected)
  • Device disabled manually or automatically
• Wired MultiTransmitter devices:
  • Tamper opened (if tamper is the type of connected device)
  • The zone is not in a normal state (if a bistable detector is connected)
  • Short circuit or open circuit detected (if EOL NC/EOL NO detector is connected)

How to set up a system integrity check

1. In the Ajax app, go to:

• Hub → Settings → Service → System integrity check

2. Activate the System integrity check option.

3. Select the hub states, which should be taken into account in the process of checking the system integrity before arming (all states are enabled by default).

• Battery charge
• Power supply availability
• Lid state
• Noise level
• Server connection
• Monitoring station connection

Please note that when the integrity check of the system is active, the status of other system security devices (tampers, battery level, states of bistable detectors) are checked regardless of the selected hub states.

4. Activate the Arming permission option, if necessary. When the option is active, the system users can arm the system even in case of malfunctions.

In case of arming with malfunctions, system users of the system and the monitoring station will receive appropriate notifications. System malfunctions list displays in Ajax apps after i is pressed opposite the notification in the events feed.

5. Click Back, and the settings will be saved.