How to set up your system according to PD 6662:2017 requirements

What is the Alarm Confirmation feature and how to configure it

Alarm Confirmation is a separate event that the hub transmits to a monitoring station and system users if specific devices have been triggered within a specified time. By responding to confirmed alarms only, security companies and police reduce the number of unnecessary dispatches.

Ajax apps react to the alarm confirmation event as to an alarm and activate the smartphone siren alert. HomeSiren S Jeweller / HomeSiren Jeweller / HomeSiren Fibra / StreetSiren Jeweller / StreetSiren Fibra / StreetSiren S DoubleDeck / StreetSiren DoubleDeck Jeweller / StreetSiren DoubleDeck Fibra does not respond to the alarm confirmation event.

There are 2 types of alarm confirmation:

• Intrusion confirmation
• Hold-up alarm confirmation

Please note that confirmed alarms in OS Malevich 2.10 extend the capabilities of the confirmed alarms feature that has been implemented in OS Malevich 2.8. All settings and selected devices will be saved after the update.

How to set up intrusion confirmation

1. In Ajax PRO app, go to:

• Hub → Settings → Service → Alarm confirmation

2. Enable Intrusion Alarm Confirmation.

3. Click Select Devices. Pick at least 2 devices to be involved in intrusion confirmation.

4. Click Back to save the settings.

5. Set the Intrusion Confirmation Timer of 30 to 60 minutes (in 1-minute increments).

Intrusion Confirmation Timer is the time during which the selected devices should be activated for the alarm confirmation.

6. Enable Confirm with Second Lid Opening, if necessary. When enabled, the system transmits the alarm confirmation event if the two selected devices’ housings have been opened during the Intrusion Confirmation Timer.

The tamper zones of Transmitter and tampers connected to MultiTransmitter are taken into account when confirming by the Second Lid Opening.

If this option is enabled, the system sends the alarm confirmation event when two devices’ lids have been opened, regardless of whether the system is armed or disarmed.

7. Enable Include Devices with Entry Delay if entry delays are set for detectors involved in confirmation — the hub will send the alarm confirmation event faster.

When the option is disabled, each triggering of a detector with an entry delay resets the intrusion confirmation timer.

This option applies only to cases when 2 or more detectors with a set entry delay are triggered simultaneously. If at least one of the detectors does not have an entry delay, the Alarm Confirmation event will be sent instantly.

8. Click Back to save the settings.

How to set up an alarm confirmation for the hold-up device

The hold-up alarm confirmation event is transmitted if the hold-up device is activated by two sequential presses of different types: short and long (in any sequence), or two specified DoubleButtons have been activated within the specified time. Also, confirmation of the hold-up device alarm can be sent in case of DoubleButton alarm and tamper alarm of any security detector or device.

To set up the hold-up alarm confirmation:

1. In Ajax PRO app, go to:

• Hub → Settings → Service → Alarm confirmation

2. Enable Hold-up alarm confirmation.

3. Click Select Devices. Mark one or more DoubleButtons that will participate in the alarm confirmation.

4. Set the Hold-up alarm confirmation timer of 8 to 20 hours (1-hour increments).

Hold-up alarm confirmation timer is the time during which the selected devices must be activated to generate the alarm confirmation event.

5. Click Back to save the settings.

What is the selective System Integrity Check feature and how to configure it

System integrity check is a parameter responsible for checking the status of all security detectors and devices before arming. Integrity check is disabled by default.

When setting up, you can choose the hub states to be included in the integrity check:

• Battery charge level
• Power supply availability
• Lid state
• Noise level
• Server connection status
• Monitoring station connection

Please note,when System integrity check is enabled, the statuses of other security devices (tampers, battery level, states of bistable detectors) are checked regardless of the selected hub states.

To set up system integrity check:

1. In Ajax PRO app, go to:

• Hub → Settings → Service → System integrity check

2. Enable System integrity check.

3. Select the states of the hub, which should be taken into account when checking the system integrity before arming (all states are enabled by default).

4. Enable the Arming permission option, if necessary. When enabled, the system users can arm the system even with malfunctions.

When arming with malfunctions, users and a monitoring station receive relevant notifications. The list of system malfunctions opens in Ajax apps when tapping on the i icon located in the notification feed entry.

5. Click Back to save the settings.

What is the Restoration After Alarm feature and how to configure it

The feature prevents the system from being armed if an alarm has been activated or a malfunction has been detected previously. To arm the system, an authorized user or PRO should restore it. The types of alarms and malfunctions that require system restoration are specified when setting up the feature.

The Restoration After Alarm feature eliminates situations when the user arms the system having detectors that generate false alarms.

How the Restoration After Alarm feature works

After an alarm or malfunction occurs, the Ajax app displays a warning icon that opens the system restoration window. The system restoration window is also displayed when arming the system, group, or activating Night Mode.

To arm the system, all alarms or malfunctions must be reset. Only authorized users or PROs can restore the system after alarms or malfunctions.

If a user doesn’t have the right to reset the alarm or malfunction, they can send a corresponding request. To do this, click on the icon and select Send request.

After sending a request, all users or PROs with access to the system restoration after an alarm or malfunction will receive notifications.

How to set up system restoration after alarm or malfunction

1. In Ajax PRO app, go to:

• Hub → Settings → Service → Restoration after alarm

2. Specify the types of events that require system restoration:

• Lid opening
• Single intrusion alarm
• Single hold-up alarm
• Confirmed intrusion alarm
• Confirmed hold-up alarm
• External power failure
• Server connection loss
• Other malfunctions

To comply with PD 6662, set the restoration after Intrusion alarm confirmation and Hold-up alarm confirmation (if the DoubleButton is added and Hold-up alarm confirmation activated).

3. Click Back to save the settings.

4. Grant restoration permissions to system users. This can be done in the Ajax app (Hub → Settings → Users → User Settings → Restoration After Alarm).

Please note that restore permissions are configured for each user separately, and each user can have permissions for different types of alarms.

What is the Two-Stage Arming feature and how to configure it

When the feature is enabled, the system requires additional confirmation before activating security. With this feature enabled, the system can be armed in 4 ways:

1. Using the app
2. Using a control device and second-stage detector
3. Using two control devices
4. Using a single control device

Please note that two-stage arming does not apply to the Night Mode. It can be activated as usual. Scheduled arming is subject to the same settings as for arming using the app. In case of an unsuccessful scheduled arming attempt, system users will receive relevant notifications.

When the feature is enabled, the set exit delays are ignored. Instead, Arming Completion Timer or Arming Delay Timer (if arming is initiated via the app) are in effect.

For the convenience of users, Ajax sirens can notify about arming, delays, and unfinished arming, if such options are enabled in the siren settings.

Arming using the app

The system activates security if no detector is triggered within a specified period of time after arming via the app. This reduces the risk of accidentally arming the system and receiving a false alarm while there are still people inside.

Ajax sirens can beep during the Arming Completion Timer if it is enabled in their settings. The countdown before arming is also displayed in the app.

If any of the system detectors is triggered during the countdown, arming will be canceled and users will be notified. The CMS does not receive a notification about canceled arming.

Arming with control device and second-stage device

The security mode is activated after arming using Ajax SpaceControl Jeweller or the Ajax keypad* followed by restoration of the second-stage detector (returning to its initial state).

This way, it is possible to activate the armed mode after closing the front door in order to avoid false alarms when leaving the room later than the exit delay time expires.

Detectors that can perform as a second-stage device:

• DoorProtect S Jeweller / DoorProtect Jeweller / DoorProtect Fibra and/or wired detectors connected to it
• DoorProtect S Plus Jeweller / DoorProtect Plus Jeweller / DoorProtect Plus Fibra and/or wired detectors connected to it
• Wired detectors connected to GlassProtect S Jeweller / GlassProtect Jeweller / GlassProtect Fibra
• Bistable detectors connected to Transmitter Jeweller / MultiTransmitter Jeweller

If the selected second-stage detector is not restored, the system stays disarmed and does not register alarms. Users and a monitoring station will receive a notification about unfinished arming.

To finish arming, the second-stage detector should be restored. For example, by closing the front door on which the DoorProtect detector, selected as a second-stage device, installed.

If you don’t want to finish arming, disarm the security system using Ajax SpaceControl Jeweller, KeyPad S Plus Jeweller, KeyPad TouchScreen Jeweller, or in the Ajax app.

If the detector was in its normal state when arming, to finish arming, you need to trigger the detector and return it to normal state.

For example, if the front door (on which the second-stage DoorProtect is installed) was closed when pressing the Arm button, to finish arming, the door needs to be opened and closed again.

Arming using two control devices

The system can be armed using different control devices — for example, using KeyPad S Plus Jeweller, KeyPad TouchScreen Jewellerand Ajax SpaceControl Jeweller. The last device used for arming should be marked as a second-stage device. The feature helps to avoid false alarms due to unintentional security activation.

Only the Ajax SpaceControl Jeweller key fob can be selected as the second-stage device.

If the second-stage device does not activate the security mode within the specified time, the system remains disarmed (goes into an unfinished arming state) and does not register alarms. Users and a monitoring station receive relevant notifications.

To finish arming, it is necessary to activate the security mode using the selected Ajax SpaceControl Jeweller.

If you don’t want to finish arming, press the disarm button on Ajax SpaceControl Jeweller, KeyPad S Plus Jeweller, KeyPad TouchScreen Jeweller, or the Ajax app.

Arming using a single control device

Two-stage arming can be performed using single Ajax SpaceControl Jeweller. The first press of the Arm launches the Arming Completion Timer. The second one confirms arming.

If the selected Ajax SpaceControl Jeweller does not activate the security mode by the second pressing within the specified time, the system goes into an unfinished arming state and does not register alarms. Users and a monitoring station receive relevant notifications.

To finish arming, it is necessary to activate the security mode using the selected Ajax SpaceControl Jeweller.

If you don’t want to finish arming, disarm the security system using Ajax SpaceControl Jeweller, KeyPad S Plus Jeweller, KeyPad TouchScreen Jeweller, or the Ajax app.

How to set up two-stage arming

To set up two-stage arming using a control device:

1. In Ajax PRO app, go to:

• Hub → Settings → Service → Arming/Disarming Process

2. Enable Two-stage arming.

3. Set the Arming Completion Timer to the value of 60 to 240 seconds (5-second increments).

Arming Completion Timer is the time during which the second-stage device (the Ajax SpaceControl Jeweller) should be activated in order to confirm the arming.

4. Click on Select Second Stage Device and select the devices (minimum 1). You can select several key fobs or a single key fob + detector.

5. If necessary, specify the value for the Opening Detector Stabilization Timer of 0 to 5 seconds (1-second increments).

Opening Detector Stabilization Timer is the time during which the system ignores any detector triggerings after the door is closed. The timer helps to avoid false alarms due to residual vibration of the door after closing.

If you use DoorProtect S Plus Jeweller, DoorProtect Plus Jeweller or DoorProtect Plus Fibra, the system also ignores alarms from the accelerometer and on the tilt angle change during the specified time.

To set up two-stage arming via the app:

1. In Ajax PRO app, go to:

• Hub → Settings → Service → Arming/Disarming Process

2. Enable Two-stage arming.

3. Set the Arming Delay Timer of 30 to 60 seconds (5-second increments). Please note that when this option is enabled, the system ignores exit delays.

Arming Delay is the time during which the room should remain empty to complete the second stage of arming. If any detector is triggered during the countdown, the arming is canceled and the hub remains Disarmed.

Alarm transmission delay when disarming

The disarming process according to PD 6662 requires the activation of the Alarm Transmission Delay feature as well as disabling the Ajax keypad* to disarm the system before the Delay When Entering expires.

Alarm Transmission Delay allows you to postpone the alarm transmission if the entry delay has expired and the security system has not been disarmed. When the entry delay expires, the system raises an alarm locally: it activates the connected sirens but does not transmit the alarm to a monitoring station and security system users. This provides users with additional time to disarm the system without a false alarm for a security company.

To set up the disarming process:

1. In Ajax PRO app, go to:

• Hub → Settings → Service → Arming/Disarming Process

2. Set the Alarm Transmission Delay of 0 to 60 seconds (5-second increments).

The Alarm Transmission Delay starts only after the entry delays have expired.

3. Activate the Allow disarming by keypad option, if necessary. The option allows using the keypad as an alternative device for disarming.

According to PD 6662, the security system cannot be disarmed using the keypad until the Alarm Transmission Delay has expired. Please note, the system does not comply with PD 6662 if this option is enabled.

4. Click Back to save the settings.

Device auto deactivation by timer

The Ajax security system can ignore alarms or other events of devices without removing them from the system. Under certain settings, notifications about events of a specific device are not transmitted to a monitoring station CMS and security system users.

The Devices Auto Deactivation feature is used to automatically exclude devices from operation. It can be of two types: by the timer and by the number of alarms.

In order for the security system to comply with PD 6662, the value of the Devices Auto Deactivation Timer (restore timer) should match the value of the Intrusion Confirmation Timer.

How to set up devices auto deactivation on a timer

1. In Ajax PRO app, go to:

• Hub → Settings → Service → Devices Auto Deactivation

2. Set the Restoration Timer value to match the Intrusion Confirmation Timer value.

3. Click Back to save the settings.

* — KeyPad TouchScreen Jeweller and KeyPad S Plus Jeweller comply with PD 6662:2017.