How to find out the firmware version or device ID

Updated

How to find out the device identifier (ID)

The identifier (ID or serial number) of the device can be found out in the Ajax app or on the box of the device.

How to find out the identifier on the box

Each package contains two device IDs: at the bottom of the box and under the lid.

ID at the bottom of the box

ID under the lid

How to find out the ID in an Ajax app

  1. Sign in to the Ajax app.
  2. Select the required hub from the list if you have several of them or if you are using a PRO app.
  3. Go to the Devices menu.
  4. Select a device from the list. Device ID information is located at the bottom of the status screen.

How to find out the device firmware version

The firmware version of the device can be found in the Ajax apps. In order to obtain it:

  1. Sign in to the Ajax app.
  2. Select the required hub from the list if you have several of them or if you are using a PRO app.
  3. Go to the Devices menu.
  4. Select a device from the list. The firmware version information is located on the status screen at the bottom.