Superior MegaHub (without casing) user manual

Functional elements

Board elements

1. Connector for attaching the tamper board to the hub. The tamper board is included in the Ajax Case complete set, which is sold separately.
2. LED indicator for displaying the states of the hub and connected communication channels.
3. Power button.
4. External antenna connector for the Wings communication channel (SMA female connector).
5. Slot for micro SIM 1.
6. Slot for micro SIM 2.
7. QR code and ID (serial number) of the device.
8. External antenna connector for the cellular communication channel (SMA female connector).
9. External antenna connector for the Jeweller communication channel (SMA female connector).
10. Connector for attaching the external LED to the hub. The external LED is included in the Superior MegaHub (without casing) complete set.
11. Power cable terminals.
12. Connector for connecting a 12 V backup battery.
13. Fibra line terminals for connecting wired devices.
14. Ethernet cable connector.
15. Mounting holes for installing the Superior MegaHub (without casing) board into Ajax Case using three Module Holder (type A) holders.

Fibra line terminals

Superior MegaHub (without casing) has eight Fibra lines. Numbers 1 to 8 are indicated on the control panel board. Each Fibra line has its own LED indicator that shows its current state.

Fibra line terminals:

1. +24 V — 24 V⎓ power supply terminal.
2. A — first signal terminal.
3. B — second signal terminal.
4. GND — power ground terminal.

Operating principle

Superior MegaHub (without casing) is a hybrid control panel of an Ajax system. It controls the connected device operation. The hub is added to a space, a virtual entity where various autonomous devices are gathered on the same physical object.

You can add up to 999 wired and wireless Ajax devices to Superior MegaHub (without casing). Connected devices protect against intrusion, fire, and flooding. They also allow you to control electrical appliances according to scenarios or manually — in a mobile app, by pressing the panic button, by actuating LightSwitch, or via the keypad with touchscreen.

To monitor the operation of all system devices, the hub uses encrypted protocols to communicate with them:

If a device is triggered, the system raises an alarm in less than a second, regardless of the communication protocol. In case of an alarm, the hub activates the sirens, launches scenarios, and notifies the monitoring company and all users.

OS Malevich

Superior MegaHub (without casing) runs on the OS Malevich real-time operating system, which is protected against viruses and cyberattacks.

OS Malevich provides an Ajax system with new features and functionality via over-the-air (OTA) updates. The update does not require the involvement of an installer or user.

When the system is disarmed and an external power supply and a backup battery are connected, the OTA update takes up to 2 minutes.

Sabotage protection

Video surveillance

Superior MegaHub (without casing) is compatible with Ajax cameras and NVRs, as well as third-party cameras that support the RTSP protocol or SDK integration.

You can calculate the number of cameras and NVRs that can be added to an Ajax space using Video device calculator.

Scenarios

Superior MegaHub (without casing) allows creating 100 scenarios and minimizing the human factor impact on security. The scenarios may include:

• managing the security of the entire facility or a separate group according to a schedule;
• activating a smoke machine if intruders have entered the premises;
• de-energizing the premises and turning on emergency lighting in case of fire;
• shutting off the water in the event of a leak;
• controlling lighting devices, electric locks, roller shutters, and garage doors when a security mode is changed after an Ajax smart button is pressed or a detector alarm is activated.

The scenarios can be used to reduce the number of routine actions and increase productivity. Ajax automation devices respond to changes in temperature and air quality. For example, configure the heating to turn on at low temperatures or control the air supply system, humidifier, and air conditioner to maintain a comfortable microclimate.

Photo verification

Superior MegaHub (without casing) supports motion detectors with photo verification. When triggered, the detectors take a series of photos you can use to keep track of the situation at the facility. This relieves users of unnecessary anxiety and prevents monitoring companies from sending unnecessary patrol dispatches.

When the detector is armed and detects motion, it activates the camera. Only users with access to the event feed can view visual data. If the system is connected to the monitoring station, authorized employees of the monitoring company can also view visual data for alarm verification.

If the Photo on demand feature is activated, the detectors can take a photo at the command of a system user or a PRO user with the appropriate rights. Photo capture events are always recorded in the hub’s event feed.

The images are protected by encryption at every stage of transmission. They are stored on the Ajax Cloud server and are not processed or analyzed.

Ajax account

To set up the system, install the Ajax PRO app and log in to your PRO account, or create a new one if you do not have one yet. Do not create a new account for each space, as one account can manage multiple systems. Where necessary, you can configure separate access rights for each space.

User settings, systems, and parameters of connected devices are stored in a space. Changing the space admin or adding or removing users does not reset the settings of the devices added to the space.

Selecting an installation site

Superior MegaHub (without casing) must be installed into Case E (395) (coming soon) or Case D (430), which are sold separately. Case E (395) is designed for indoor and outdoor use, while Case D (430) is intended for indoor use only. It is recommended to choose an installation site where the hub will be hidden from prying eyes — for example, in a storage room. This will help to reduce the risk of sabotage or system jamming.

Choose a location where the hub can use all possible communication channels: Ethernet, Wi-Fi, and two SIM cards. Ensure that the cellular signal at the installation site is stable and reaches 2–3 bars. In areas with poor signal reception, it is recommended to install Ajax ExternalAntenna. If the cellular signal is weak, correct device operation cannot be guaranteed.

When choosing an installation site, take into account the distance between the hub and wireless devices. You should also consider the presence of obstacles that may interfere with the radio signal: walls, intermediate floors, or large objects located in the room.

To roughly calculate a signal strength at the installation site of wireless devices, use our Radio communication range calculator. Use Fibra power supply calculator to calculate the wired connection range.

Run the Jeweller, Wings, and Fibra signal strength tests. A stable signal strength of 2–3 bars for all connected devices should be provided at the chosen installation site. With a signal strength of 1 or 0 bars, stable system operation cannot be guaranteed.

If the system has devices with a signal strength of 1 or 0 bars, consider relocating the hub or device. If this is not possible or the device still has a low or unstable signal strength after being moved, use range extenders or Fibra modules that extend the line.

Follow these recommendations when designing a system project for a facility. Only professionals should design and install an Ajax system. A list of authorized Ajax partners is available here.

Installing into Ajax Case

The hub must be installed into Case E (395) (coming soon) or Case D (430), which are sold separately.

The hub board can be placed alongside other devices in Ajax Case. Use Case configurator to determine the optimal arrangement of your Fibra devices within the casing.

The casing features mounts for the modules, cable channels, and a tamper board that is connected to the hub’s connector. Three Module Holder (type A) holders are required to install the hub board into Ajax Case. The figures below show the options for placing the hub board into the Ajax casings.

How not to install the hub

1. Without Case D (430) or Case E (395) (coming soon).
2. Outdoors without Case E (395) (coming soon). This may cause the control panel to malfunction.
3. In Case E (395) (coming soon) in black in direct sunlight. This may cause the devices inside the casing to overheat and damage their electrical components. Choose shaded places for installation.
4. Near metal objects and mirrors. They can cause attenuation or shielding of the radio signal. This may result in a connection loss between the hub and wireless Ajax devices. If it is necessary to install the hub in such conditions, use ExternalAntenna to overcome signal interference.
5. In places with high levels of radio interference. This may result in a connection loss between the hub and wireless Ajax devices or false notifications of system jamming. If necessary, use ExternalAntenna to move the reception spot.
6. With another hub board in Ajax Case.

7. Closer than 3 ft to a router and power cables. This may result in connection loss between the hub and wireless devices.

8. Closer than 3 ft to Jeweller devices. This may result in connection loss between the hub and these devices.

9. In places where the hub will have a signal strength of 1 or 0 bars for connected devices. This may result in connection loss between the hub and these devices. Use ExternalAntenna if necessary.
10. In places with temperature and humidity beyond the permissible limits. This may damage the control panel.
11. In places with no cellular signal or one-bar signal strength. In areas with poor signal reception, it is recommended to install Ajax ExternalAntenna. If a cellular signal strength is low, correct device operation cannot be guaranteed.

Designing

To ensure correct device installation and configuration, it is crucial to design the system properly. During the design stage, it is necessary to consider factors such as the number and types of devices at the facility, their exact location and installation height, the length and type of Fibra lines, and other relevant details. For tips on designing the Fibra system, refer to the article.

Topologies

Fibra is a data transfer protocol for wired Ajax devices. At the physical level, Fibra resembles a bus connection: the detectors are connected to the control panel with a four-core cable. Ajax systems support three topologies — Beam (Radial wiring), Ring, and Tree. Learn more about the topologies in this article.

Cable length and type

Verification with the calculator (coming soon)

Use Fibra power supply calculator to ensure that the design is correct and the system will work in practice. This tool helps check the communication quality and cable length for wired Fibra devices during the system design stage.

Preparing for installation

Cable arrangement

When preparing to lay cables, check the electrical and fire safety regulations in your region. Strictly follow these standards and regulations. Tips for laying cables are available in the article.

Cable routing

We recommend that you carefully read the Selecting the installation site section before installation. Do not deviate from the system design. Violation of the basic Superior MegaHub (without casing) installation rules and the recommendations of this manual may result in incorrect operation and connection loss with the device.

Preparing cables for connection

Remove the insulation layer and strip the cable with a special insulation stripper. The wire ends inserted into the device terminals must be tinned or crimped with a sleeve. This ensures a reliable connection and protects the conductor from oxidation. Tips for preparing the cables are available in the article.

Installation

When connecting to the device terminals, do not twist the wires together, but solder them. The ends of the wires that will be inserted into the terminals must be tinned or crimped with a special sleeve. This will ensure a reliable connection. Follow the safety procedures and electrical installation rules when connecting the control panel and wired devices.

If the Ethernet connection fails

If the Ethernet connection is not established, disable proxy and MAC address filtering and activate DHCP in the router settings. The hub will automatically receive an IP address. After that, you can assign a static IP address to the hub in an Ajax app.

If the SIM connection fails

To connect to the cellular network, you need to install a micro SIM card with a PIN code request disabled and sufficient funds on your account to pay for services according to the tariff plan. To disable the PIN code request, insert the SIM card into your phone.

If the hub fails to connect to the cellular network, use Ethernet to configure the network parameters, such as roaming, APN access point, username, and password. To obtain these parameters, contact the support service of your mobile operator.

Adding to the system

You can add the hub to an existing space or create a new one. If you need to transfer the system from one hub to another, refer to this article.

Before adding the hub

1. Install the Ajax PRO app.
2. Log in to your PRO account or create a new one.
3. Ensure an external power supply, backup battery, Ethernet cable, and/or SIM cards are connected to the hub.
4. Ensure the hub is turned on. If not, turn on the hub by holding the power button for 3 seconds. Once the hub is turned on, the LED indicator on the hub board will light up.

Adding the hub with space creation

1. Open the Ajax PRO app.
2. Go to the menu with all spaces and tap in the upper right corner to create a space.
3. Assign a name to the space and add an image if necessary.
4. Scan the QR code or enter the hub ID manually. You can find the QR code with the ID on the hub board. Also, it is duplicated on the hub packaging.
5. Tap Add to create the space with the hub.

Adding the hub to an existing space

1. Open the Ajax PRO app. Select a space to which you want to add the hub.
2. Go to the Devices tab and tap Add device.
3. Scan the QR code or enter the hub ID manually. You can find the QR code with the ID on the hub board. Also, it is duplicated on the hub packaging.
4. Assign a name to the hub.
5. Select a virtual room or create one if no rooms have been created yet.
6. Tap Add, and the countdown will begin.

Once the hub is added to your account, you become the hub admin. Admins can invite other users to the system and determine their rights. You can add up to 1,000 users to Superior MegaHub (without casing).

Each PRO account added to the hub, as well as the monitoring company profile, is considered a system user.

Changing or removing the admin from the list of hub users does not reset the system settings or connected devices.

Adding devices to the hub

Create the necessary virtual rooms before adding devices to the system. The rooms are needed to group devices and increase the information content of notifications. Device and room names are displayed in the text of Ajax system events and alarms.

Adding Jeweller devices

To add a wireless device to the hub, in the Ajax PRO app:

1. Go to the Devices  tab and tap Add device.
2. Scan the QR code or enter the device ID manually. You can find the QR code with the ID on the device enclosure. Also, it is duplicated on the device packaging.
3. Assign a name to the device.
4. Select a virtual room and a security group (if the group mode is enabled).
5. Tap Add, and the countdown will begin.
6. Follow the instructions in the app to add the device.
7. Repeat steps 1–6 if you need to add more devices.

The device can be added to the hub if it is located within the hub’s radio communication range, on the same secure premises.

Once added to the hub, the device will appear in the list of hub devices in an Ajax app. The interval for updating device states in the list depends on the Jeweller/Fibra settings and is 36 seconds by default.

Connecting Fibra devices

To connect a wired device to the hub:

1. De-energize and turn off the hub. Disconnect the backup battery.
2. Run four-wire cables into the casing. Connect the cables to Superior MegaHub (without casing) line terminals:
3. Connect the other end of the four-wire cable to the terminals of the first device in the line, observing the polarity and wire connection order. Securely fasten the cable to the device terminals.
4. If other devices are connected to the segment, prepare and connect the cables for the next device to the terminals.
5. Connect other devices to the line if necessary.
6. Install a 120 Ω terminating resistor for the last device in the line using the Beam (Radial wiring) topology. The terminating resistor is installed between terminals A and B of the last device in the line.

   With the Ring topology, a terminating resistor is not needed. In this case, connect the last device in the line to the next hub’s Fibra line.

   

   The nominal value of terminating resistors is 120 Ω. Terminating resistors are included in the complete set of Superior MegaHub (without casing).

   Learn more about connection methods
7. Connect the power supply to the hub and turn it on.
8. Add devices to the system manually or via line scanning.
9. Run the Fibra signal strength test for each connected device. The recommended signal strength is two or three bars. Otherwise, check the cable connection and integrity or move the system devices.

Adding Fibra devices

In the Ajax PRO app, there are two ways to add devices: manually and automatically. You can add a few devices manually, for example, when replacing a faulty detector with a new one. Automatic line scanning is useful when you add numerous devices.

The device connected to the hub will appear in the list of hub devices in an Ajax app.

To help an installer name the device correctly or assign it to a room and group, we have provided two methods to identify the device: by LED indication and by triggering a device.

If the maximum number of devices has already been added to the hub, an error notification will appear when you attempt to add another device. A total of 999 devices can be added to Superior MegaHub (without casing), including 200 wired devices on one Fibra line beam or ring.

Connected Ajax devices work with only one hub. Once added to a new hub, these devices are not removed from the device list of the old hub. This must be done via the Ajax PRO app.

Icons

Icons display some of the Superior MegaHub (without casing) states. The icons are displayed in the Devices  tab in an Ajax app.

States

The states include information about the hub and its operating parameters. The Superior MegaHub (without casing) states can be viewed in Ajax apps:

1. Go to the Devices tab.
2. Select Superior MegaHub (without casing) from the list.

Settings

To change Superior MegaHub (without casing) settings, in an Ajax app:

1. Go to the Devices tab.
2. Select Superior MegaHub (without casing) from the list.
3. Go to Settings .
4. Set the required parameters.
5. Tap Back to save the new settings.

Ethernet

Settings for a wired internet connection.

• Connection via Ethernet — allows turning on/off the hub’s Ethernet module.
• Connection type — allows selecting the method for the hub to obtain an IP address. If DHCP is selected, the hub automatically obtains its IP address and other network settings. The Static option allows you to manually set the IP address and other network settings for the hub.
• IP address — the hub IP address.
• Subnet mask — the subnet mask in which the hub operates.
• Gateway — the gateway used by the hub.
• DNS — the hub DNS.

Cellular

Settings for the mobile network and installed SIM cards. In the main menu, you can change the settings for both SIM cards. In the submenu, it is possible to configure settings for each SIM card separately.

Modem settings

• Cellular data — allows turning on/off the hub’s cellular module.
• Roaming — if this setting is enabled, SIM cards can operate in roaming mode.
• Ignore network registration error — if this setting is enabled, the hub ignores errors when connecting to the network via a SIM card. Enable this setting if the SIM card cannot connect to the network.
• Disable communication check with the operator — if this setting is enabled, the hub ignores errors when connecting to the mobile operator. Enable this setting if the SIM card cannot connect to the network.

SIM cards

• SIM 1 — displays the number of the installed SIM card. If the phone number is displayed as Unknown number, it means the mobile operator has not saved it to the SIM card memory. Tap the field to open the SIM card settings.
• SIM 2 — displays the number of the installed SIM card. If the phone number is displayed as Unknown number, it means the mobile operator has not saved it to the SIM card memory. Tap the field to open the SIM card settings.

SIM card settings

APN, Username, and Password — settings for connecting the hub to the internet via a SIM card. To obtain the settings of your mobile operator, contact your provider’s support service. APN settings are applied only after a successful internet connection with new parameters is established. If the connection attempt fails, the hub continues to work with the previous APN settings.

Mobile data usage. The menu contains information about mobile traffic used by an Ajax system, allowing you to reset the statistics and check the SIM card balance.

The data is calculated by the hub and may differ from the operator’s statistics. This is because each mobile operator calculates incoming and outgoing traffic individually.

• Incoming — the amount of data received by the hub. Displayed in KB or MB.
• Outgoing — the amount of data sent by the hub. Displayed in KB or MB.

Reset statistics — allows resetting the statistics for incoming and outgoing traffic.

Check balance

USSD code. Enter the code used to check the balance in this field. For example, *111#. To send a request, tap Check balance after entering the code. The request result will be displayed under the balance check button.

Communication method

The setting allows selecting the preferred antenna for cellular data transmission:

• Auto-switching between antennas — the hub will prioritize Ajax ExternalAntenna if it is available (connected and not damaged).
• External — the hub does not switch to an internal antenna and tries to use only the external one.
• Built-in — the hub uses an internal antenna.

Wi-Fi

Settings for Wi-Fi internet connection. The general list displays all networks available to the hub.

• Wi-Fi — allows turning on/off Wi-Fi on the hub. Once the network is selected, its settings open.
• DHCP/Static — allows selecting the method for the hub to obtain an IP address. If DHCP is selected, the hub automatically obtains its IP address and other network settings. The Static option allows you to manually set the IP address and other network settings for the hub.
• IP address — the hub IP address.
• Subnet mask — the subnet mask in which the hub operates.
• Gateway — the gateway used by the hub.
• DNS — the hub DNS.
• Forget this network — if this option is selected, the hub will delete the network settings and disconnects from it.

Keypad access codes

The setting allows configuring keypad codes for people who are not registered in the system.

You can create a code for people who are not added to the space. This is convenient, for example, to provide a cleaning company with access to security management. An unregistered user simply needs to enter the access code on the Ajax keypad to arm or disarm the system.

To set the access code for an unregistered user in the system:

1. Tap Add code.
2. Set Username and Access сode.
3. Tap Add.

To set a duress code, change the access code, configure group access, Night mode, or code ID, or temporarily disable or delete this code, select it from the list and make the necessary changes.

Code length restrictions

Set the requirements for the length of codes used for user authorization and system access. You can choose the Flexible (4 to 6 symbols) option or set a fixed code length: 4 symbols, 5 symbols, or 6 symbols.

The fixed code length is required for the Easy armed mode change feature. It allows users to disarm the system without pressing the Disarm button on the keypad once the code is entered or an access device is used.

Detection zone test

This setting allows running the Detection zone test for connected devices. With this test, you can check the operation of devices and their alarm detection zone.

Walk test

With this test, you can check all detectors and ensure their proper operation. When the system is switched to the testing mode, it does not raise an alarm or send it to monitoring software. This allows each detector or device to be triggered without causing a false alarm. However, the system still reports malfunctions and tamper alarm events to monitoring software.

In the Walk test menu, you can set the Walk test auto-exit time, review the latest test results, and start/stop the test.

Jeweller/Fibra

Setting the polling period between the hub and connected devices. The setting indicates how often the hub communicates with the devices and how quickly a connection loss is detected.

• Device ping interval, sec — the frequency of polling connected devices by the hub; set in the range from 12 to 300 seconds. The default value is 36 seconds. The value is configured for both wired and wireless devices.
• Number of missed pings to determine connection failure — a counter of undelivered packets. The value is configured separately for wireless and wired devices and is eight packets by default.

The time after which the system sends a message about a connection loss between the hub and the device is calculated with the following formula:

Device polling interval × Number of missed polls to determine connection failure

The shorter the polling period, the faster the hub will know about the connected device events, and the faster the devices will receive hub commands. Information about alarms and sabotage attempts is transmitted instantly, regardless of the polling interval. Reducing the polling period will affect the battery life of wireless devices.

The polling interval limits the maximum number of connected devices:

Send alarm when connected device goes offline — when enabled, events about connection loss are sent as alarms to all system users.

Radio interference detection — the following settings ensure the system complies with the EN 50131 (Grade 3) requirements. There are two options:

• Advanced radio interference detection.
• Send radio interference detection event as alarm — if enabled, the notification of a high radio interference level will be sent as an alarm to all system users.

Communication method

The setting allows selecting the preferred antenna for communication with devices via Jeweller and Wings channels:

• Auto-switching between antennas — the hub will prioritize Ajax ExternalAntenna if it is available (connected and not damaged).
• External — the hub does not switch to an internal antenna and tries to use only the external one.
• Built-in — the hub uses an internal antenna.

Lines

A group of settings for wired Fibra devices.

Line power supply — allows controlling the power supply of the Superior MegaHub (without casing) lines. Opens a menu where you can enable or disable each line power supply. When the setting is enabled, power is supplied to Fibra devices connected to the selected line. Power is on by default.

Ring-connected lines — allows creating a ring in the app and then manually connecting lines by selecting the relevant inputs.

Line power test — allows running the Superior MegaHub (without casing) line power test. It simulates the maximum possible power consumption: detectors raise alarms, keypads are activated, and sirens are turned on.

If the test is successful, all wired devices will have enough power in any situation.

Add all Fibra devices — allows running Fibra line scanning. The feature shows all wired devices connected to the hub. This helps quickly configure device names, groups, and rooms.

Telephony settings

Telephony settings allow configuring the hub to communicate with the monitoring station via the SIP protocol.

In Ajax PRO Desktop, you can create and apply a telephony setting template to save time when configuring multiple systems.

Service

Hub service settings are divided into two groups: general settings and advanced settings.

General settings

LED brightness

This setting allows configuring the hub’s LED indicator brightness.

Firmware update

The menu contains the hub firmware update settings.

• Firmware auto-update configures automatic OS Malevich updates. The setting is enabled by default:
  • If enabled, the firmware is automatically updated when a new version is available. The system must be disarmed, and an external power source must be connected to the hub.
  • If disabled, the system is not updated automatically. If a new firmware version is available, the app will prompt you to update OS Malevich.
• Check for new version allows manually checking and installing firmware updates when they are available or assigned to the hub. This option is available only when the Firmware auto-update setting is enabled.

Hub system logging

This setting allows selecting the hub log transmission channel or disabling log recording:

• Ethernet — system logs are transmitted via the Ethernet channel.
• Wi-Fi — system logs are transmitted via the Wi-Fi channel.
• Off — logging is disabled.

Delaying notifications of external power loss

This setting allows configuring a delay time for sending an external power loss notification.

You can select the delay time from 1 minute to 1 hour in 1-minute increments.

“While hub offline” event amount

In case of server connection failure, events are recorded in the hub buffer and will be delivered to Ajax apps once the connection is restored.

This setting allows choosing the number of recent events that the hub will send to Ajax apps after returning to normal operation.

You can select from 100 (default value) to 1,000 events with an increment of 50 events.

Advanced settings

User manual

If you tap this option, the Superior MegaHub (without casing) user manual will open in an Ajax app.

Transfer settings to another hub

This option allows for automatic transfer of the devices and settings to another hub. Note that you are in the settings of the hub from which you want to export data.

Remove hub

This option allows you to remove the hub and devices added to it from the space. While space remain active, hub and connected devices will be deleted from it. Other users on this space also lose access to these devices.

Space settings

In the space settings, you can configure the following:

• Image and name
• Address
• Users
• Privacy
• Geofence
• Groups
• Video scenarios
• Time zone
• Security companies
• Installers/Companies

You can change space settings in an Ajax app:

1. Select a space if you have several or if you are using the Ajax PRO app.
2. Go to the Control tab.
3. Go to Settings by tapping the gear icon at the bottom of the tab.
4. Set the required parameters.
5. Tap Back to save the new settings.

Indication

Superior MegaHub (without casing) has two LED indication modes:

• Hub – server connection.
• British disco.

Hub – server connection

Hub–server connection mode is enabled by default. The hub’s LED lights up in different colors depending on the system state or event, such as red, white, purple, yellow, blue, or green.

Superior MegaHub (without casing) states can also be monitored in Ajax apps.

British disco

You can enable this feature in the hub settings in the Ajax PRO app (Hub → Settings → Services → LED indication).

When there are no events in the system, the LED indicator displays two hub states:

• Armed / partially armed, or Night mode enabled — the LED lights up white.
• Disarmed — the LED lights up green.

When the British disco indication is displayed

Superior MegaHub (without casing) users can see the British disco indication after they:

• arm/disarm the system using the Ajax keypad;
• enter the correct user ID or personal code on the keypad and perform an action that has already been performed (for example, the system is disarmed, and the disarm button is pressed on the keypad);
• press the key fob button to arm/disarm the system or activate Night mode;
• arm/disarm the system in Ajax apps.

Alert indication

If the system is disarmed and any indication from the table is present, the LED indicator flashes yellow once per second.

Malfunctions

If a hub malfunction is detected (e.g., no external power supply is available), a malfunction counter is displayed on the device icon in an Ajax app.

All malfunctions can be viewed in the hub states. Fields with malfunctions will be highlighted in red.

Resetting to factory defaults

To reset the hub to factory defaults:

1. Turn on the hub if it is off.
2. Remove all users and installers from the hub.
3. Hold the power button for 30 seconds, and the LED indicator on the hub board will start flashing red.
4. Remove the hub from your account.

Maintenance

Regularly check the operation of Superior MegaHub (without casing) and connected devices. The optimal frequency of checks is once every three months. Clean the hub casing of dust, cobwebs, and other contaminants as they appear. Use a soft, dry cloth suitable for equipment care.

Do not use substances containing alcohol, acetone, petrol, or other active solvents to clean the device.

Technical specifications

Warranty

Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase.

If the device does not operate properly, we recommend contacting Ajax technical support first. In most cases, technical issues can be resolved remotely.

Contact technical support:

• email
• Telegram

Manufactured by “AS Manufacturing” LLC