Telephony settings allow you to configure an Ajax hub to communicate with a central monitoring station (CMS) via SIP protocol.
The settings are available only in Ajax PRO apps. Also, only one security company can be connected to the hub to make calls via SpeakerPhone Jeweller.
To configure telephony settings, in Ajax PRO apps:
- Select the required space.
- Go to the Devices
tab.
- Select a hub to which the voice module is added from the list.
- Go to Settings by tapping on the gear icon
.
- Select the Telephony settings menu.
- Set the required parameters.
- Tap on Back to save the new settings.
Setting | Value |
Allow communication via voice module |
When the option is enabled, the system allows company–site communication via the voice module. Disabled by default. |
Connection | |
Company settings | Allows the user to specify connection details:
Specify which protocol to use for communication purposes. Connection type:
|
Object settings | Allows the user to specify site details:
Can contain up to 12 Cyrillic characters or up to 24 Latin characters. |
Allowed call types | Allows the user to select call type:
|
Call options |
Allows the user to specify call type. When the Call only when space is armed option is enabled, the call using the voice module can only be made when the system is armed. When the Call only after alarm option is enabled, the call using the voice module can only be made after alarm. Time to make call after alarm — the period during which CMS can call the site after an alarm is triggered. It can be set from 5 to 30 minutes. Call maximum duration can be set from 1 to 10 minutes. |
Notify of connection state | When the option is enabled, the system notifies you if the connection with communication services is lost, and once it is restored. |
The CMS operator can not connect to voice modules added to the hub, which has switched to Saving mode (the Battery power saver feature should be enabled and configured in the hub settings).
In such cases, the CMS operator can connect and communicate via voice modules only during the hub Activity period when the hub stays connected to Ajax Cloud. The ongoing call can not prolong the hub activity period; therefore, the call will end automatically once the hub switches to Saving mode.
With settings templates, multiple telephony settings can be applied at once to save time when configuring several systems. This feature is available in PRO Desktop.