Transmitter User Manual

Updated

Transmitter is a module for connecting third-party detectors to Ajax security system. It transmits alarms and notifies when the tamper of the third-party detector triggers. The module is equipped with its own accelerometer, which protects it from dismounting. It runs on batteries and can supply power to the connected detector.

Transmitter operates within the Ajax security system, by connecting via the protected Jeweller protocol to the hub. It is not intended to use the device in third-party systems.

Not compatible with the uartBridge or ocBridge Plus

The communication range can be up to 1,600 meters provided that there are no obstacles and the case is removed.

Transmitter is set up via a mobile application for iOS and Android based smartphones.

Functional Elements

ajax transmitter
  1. QR code with the device registration key.
  2. Batteries contacts.
  3. LED indicator.
  4. ON/OFF button.
  5. Terminals for detector power supply, alarm and tamper signals.

Operation procedure

Transmitter is designed to connect third-party wired sensors and devices to the Ajax security system. The integration module receives information about alarms and tamper activation through the wires connected to the clamps.

Transmitter can be used to connect panic and medical buttons, indoor and outdoor motion detectors, as well as opening, vibration, breaking, fire, gas, leakage and others wired detectors.

The type of alarm is indicated in the settings of Transmitter. The text of notifications about alarms and events of the connected device, as well as event codes transmitted to the central monitoring panel of the security company (CMS) depend on the selected type.

A total of 8 types of events are available:

Type Icon Meaning
Intrusion
ajax transmitter
Alarm when motion, or opening, or other detectors trigger.
Fire
ajax transmitter
Alarm when fire detectors trigger.
Medical help
ajax transmitter
Alarm when pressing the button for medical help.
Panic button
ajax transmitter
Alarm when pressing the panic button.
Gas alarm
ajax transmitter
Alarm when gas concentration is exceeded.
Malfunction
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Notification of the connected device malfunction.
Leakage
ajax transmitter
Alarm when water leakage detectors trigger.
Custom
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The type of event that is configured by the user. It is not sent to the security company monitoring station.

Transmitter has 2 pairs of wired zones: alarm and tamper.

A separate pair of terminals ensures power supply to the external detector from the module batteries with 3.3 V.

Connecting to the hub

Before starting connection:

  1. Following the hub instruction recommendations, install the Ajax application on your smartphone. Create an account, add the hub to the application, and create at least one room.
  2. Go to the Ajax application.
  3. Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network).
  4. Ensure that the hub is disarmed and does not start updates by checking its status in the mobile application.

Only users with administrative privileges can add the device to the hub

How to connect Transmitter to the hub:

  1. Select the Add Device option in the Ajax application.
  2. Name the device, scan or enter manually the QR code (located on the body and packaging), and select the location room.
  3. Select Add — the countdown will begin.
  4. Switch on the device (by pressing on/off button for 3 seconds).

For the detection and interfacing to occur, the device should be located within the coverage area of the wireless network of the hub (at a single protected object).

Request for connection to the hub is transmitted for a short time at the time of switching on the device.

If the connection to the Ajax hub failed, Transmitter will switch off after 6 seconds. You may repeat the connection attempt then.

Transmitter connected to the hub will appear in the list of devices of the hub in the application. Update of device statuses in the list depends on the device inquiry time set in the hub settings, with the default value – 36 seconds.

States

The states screen contains information about the device and its current parameters. The statuses of Transmitter and the device connected to it can be found in the Ajax app:

  1. Go to the Devices tab.
  2. Select Transmitter from the list.
Parameter Meaning
Temperature

Temperature of the device. Measured on the processor and changes gradually. Displayed in 1°C increment.

Acceptable error between the value in the app and temperature at the installation site: 2–4°C.

Jeweller Signal Strength

Signal strength between the hub/range extender and Transmitter.

We recommend installing the detector in places where the signal strength is 2–3 bars.

Connection Connection status between the hub/range extender and device:

  • Online — device is connected with the hub/range extender.
  • Offline — device has lost connection with the hub/range extender.
ReX range extender name Indicates if Transmitter is connected via a radio signal range extender.
Battery Charge

Battery level of the device. Displayed as a percentage.

How battery charge is displayed in Ajax apps

Lid Device tamper zone status.
Delay When Entering, s

Entry delay (alarm activation delay) is the time you have to disarm the security system after entering the room.

What is delay when entering

Delay When Leaving, s

Delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system.

What is delay when leaving

Night mode Delay When Entering , s

The time of Delay When Entering in the Night mode. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the premises.

What is delay when entering

Night mode Delay When Leaving , s

The time of Delay When Leaving in the Night mode. Delay when leaving (alarm activation delay) is the time you have to exit the premises after the security system is armed.

What is delay when leaving

External sensor state

(displayed when the detector is in bistable mode only)

Displays the status of the connected detector alarm zone. Two statuses are available:

  • OK — the state of the connected detector contacts is normal.
  • Alert — the connected detector contacts are in alarm mode (closed if the type of contacts is normally open (NO); open if the type of contacts is normally closed (NC).
Alert if Moved It turns on the built-in accelerometer, detecting device movement
Always Active

When this option is enabled, the integration module is constantly armed and notifies about the connected detector alarms.

Learn more

Chime activation

When the function is enabled, the sirens connected to the system notify about the triggering of the opening detectors integrated with the help of Transmitter, while the system is disarmed.

What is Chime and how it works

Temporary Deactivation Shows the status of the device temporary deactivation function:

  • No — the device operates normally and transmits all events.
  • Lid only — the hub administrator has disabled notifications about triggering on the device body.
  • Entirely — the device is completely excluded from the system operation by the hub administrator. The device does not follow system commands and does not report alarms or other events.
  • By number of alarms — the device is automatically disabled by the system when the number of alarms is exceeded (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app.
  • By timer — the device is automatically disabled by the system when the recovery timer expires (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app.
Firmware Detector firmware version.
Device ID Device identifier.
Device No. Number of the device loop (zone).

Settings

To change the Transmitter settings in the Ajax app:

  1. Go to the Devices tab.
  2. Select Transmitter from the list.
  3. Go to Settings by clicking on the .
  4. Set the required parameters.
  5. Click Back to save the new settings.
Setting Meaning
First field

Detector name that can be changed. The name is displayed in the text of SMS and notifications in the event feed.

The name can contain up to 12 Cyrillic characters or up to 24 Latin characters.

Room Selecting the virtual room to which Transmitter is assigned. The name of the room is displayed in the text of SMS and notifications in the event feed.
Delay When Entering, s

Selecting delay time when entering. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the room.

What is delay when entering

Delay When Leaving, s

Selecting the delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system.

What is delay when leaving

Arm in Night Mode If enabled, the detector connected to the integration module will switch to the armed mode when using the Night mode.
Night mode Delay When Entering, s

The time of Delay When Entering in the Night mode. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the premises.

What is delay when entering

Night mode Delay When Leaving, s

The time of Delay When Leaving in the Night mode. Delay when leaving (alarm activation delay) is the time you have to exit the premises after the security system is armed.

What is delay when leaving

Detector power supply 3.3 V power-on for a third-party wired detector:

  • Always enabled — use if problems are observed in the “Disabled if hub is not armed” power mode of the detector. If the security system is armed in pulse mode, signals on the ALARM terminal are processed no more than once every three minutes and always processed in the bistable mode.
  • Disabled if disarmed — the module powers off the external detector if disarmed and does not process signals from the ALARM terminal. Once the detector is armed, the power supply resumes, but the detector alarms are ignored for the first 8 seconds.
  • Always Disabled — Transmitter does not use energy to power a third-party detector. Signals from the ALARM terminal are processed in both pulse and bistable modes.

If the Always Active mode is enabled, the third-party detector power supply is on in the Always Active or Disabled if not Armed modes only, regardless of the security system status.

External Detector Contact Status Selection of the external detector normal status:

  • Normally open (NO).
  • Normally closed (NC).
External Detector Type Selection of the external detector type:

  • Bistable.
  • Pulse.
Type of event Selecting the alarm type of the connected detector or device:

  • Intrusion
  • Fire
  • Medical help
  • Panic button
  • Gas alarm
  • Malfunction
  • Leakage
  • Custom

The texts of notifications in the notification feed and SMS, as well as the code transmitted to the security company monitoring station, depend on the selected type of event.

Tamper status Selection of the normal tamper mod for an external detector:

  • Normally open (NO).
  • Normally closed (NC).
Alarm if moved Enabling the built-in accelerometer to receive an alarm in case of device movement.
Always Active

When this option is enabled, the integration module is constantly armed and notifies about the connected detector alarms.

Learn more

Alert with a siren if alarm detected If enabled, the sirens added to the system are activated if an alarm is detected.
Alert with a siren if accelerometer triggered If enabled, the sirens added to the system are triggered if device movement is detected.
Chime settings

Opens the settings of Chime.

How to set Chime
What is Chime

Jeweller Signal Strength Test

Switches Transmitter to the Jeweller signal strength test mode.

Learn more

Signal Attenuation Test

Switches Transmitter to the signal fade test mode (available in device with firmware version 3.50 and later).

Learn more

User Guide Opens the Transmitter User Manual in the Ajax app.
Temporary deactivation Two options are available:

  • Entirely — the device will not execute system commands or run automation scenarios. The system will ignore device alarms and notifications.
  • Lid only — messages about triggering the tamper button of the device are ignored.

Learn more about device temporary deactivation

The system can also automatically deactivate devices when the set number of alarms is exceeded or when the recovery timer expires.

Learn more about auto deactivation of devices

Unpair Device Disconnects the device from the hub and deletes its settings.

How to set Chime

Chime is a sound signal that indicates the triggering of the opening detectors when the system is disarmed. The feature is used, for example, in stores, to notify employees that someone has entered the building.

Notifications are configured in two stages: setting up opening detectors and setting up sirens.

Transmitter settings

Before setting up the Chime feature, make sure that a wired opening detector is connected to Transmitter and the following options have been configured in the detector settings in the Ajax app:

  • Detector power supply
  • External Detector Contact Status
  • External Detector Type
  • Type of event
  • Tamper status
  1. Go to the Devices menu.
  2. Select Transmitter.
  3. Go to its settings by clicking the gear icon in the upper right corner.
  4. Go to the Chime Settings menu.
  5. Select siren notification for the event If external contact is open.
  6. Select the chime sound: 1 to 4 beeps. Once selected, the Ajax app will play the sound.
  7. Click Back to save the settings.
  8. Set up the required siren.

Indication

Event Indication
The Module is switched on and registered The LED lights up when the ON button is briefly pressed.
Registration failed LED blinks for 4 seconds with an interval of 1 second, then blinks 3 times rapidly (and automatically switches OFF).
The Module is deleted from the list of hub devices LED blinks for 1 minute with an interval of 1 second, then blinks 3 times rapidly (and automatically switches OFF).
The Module has received alarm/tamper signal The LED lights up for 1 second.
Batteries are discharged Smoothly lights up and goes out when the detector or tamper is activated.

Performance testing

The Ajax security system allows conducting tests for checking the functionality of connected devices.

The tests do not start straight away but within a period of 36 seconds when using the standard settings. The test time start depends on the settings of the detector scanning period (the paragraph on Jeweller settings in hub settings).

Jeweller Signal Strength Test

Attenuation Test

Connection of the Module to the wired detector

Transmitter location determines its remoteness from the hub and presence of any obstacles between the devices hindering the radio signal transmission: walls, inserted floors, large-size objects located within the room.

Check the signal strength level at the installation location

If the signal level is one division, we cannot guarantee stable operation of the security system. Take possible measures to improve the quality of the signal. At least, move the device with an integration module — even a 20 cm shift can significantly improve the signal strength.

If after moving the device still has a low or unstable signal strength, use a radio signal range extender.

Transmitter should be installed inside the wired detector case. The module requires a space with the following minimum dimensions: 110 × 41 × 24 mm. If the installation of Transmitter within the detector case is impossible, then any available radiotransparent case could be used.

  1. Connect Transmitter to the detector through the NC/NO contacts (choose the relevant setting in the app) and COM.

    The maximum cable length for connecting the sensor is 150 m (24 AWG twisted pair). The value may vary when using different type of cable.

    The function of the terminals of Transmitter

    1. “+ —” — power terminals of the connected wired device, the output voltage is 3.3 V⎓.
    2. ALARM — alarm terminals of the device.
    3. TAMP — terminals of the device tamper.

    Do not connect a third-party power supply unit to the power terminals. This may damage the device

  2. Secure Transmitter in the casing. Plastic bars are included in the installation kit. It is recommended to install Transmitter on them.

Do not install Transmitter:

  • Near metal objects and mirrors (they can shield the radio signal and lead to its attenuation).
  • Closer than 1 meter to a hub.

Maintenance and Battery Replacement

The device does not require maintenance when mounted in the housing of a wired sensor.

How long Ajax devices operate on batteries, and what affects this

Battery Replacement

Tech Specs

Connecting a detector ALARM and TAMPER (NO/NC) terminals
Mode for processing alarm signals from the detector Pulse or Bistable
Power supply 3 × CR123A, 3V batteries
Capability to power the connected detector Yes, 3.3 V⎓
Protection from dismounting Accelerometer
Radio protocol for communication with hubs and range extenders

Jeweller

Learn more

Radio frequency band 866.0 – 866.5 MHz
868.0 – 868.6 MHz
868.7 – 869.2 MHz
905.0 – 926.5 MHz
915.85 – 926.5 MHz
921.0 – 922.0 MHz
Depends on the sales region.
Compatibility Operates only with all Ajax hubs, and radio signal range extenders
Maximum effective radiated power Up to 20 mW
Modulation GFSK
Communication range Up to 1,600 m in an open space
Devices polling interval 12–300 s
Operating temperature range From –25°С to +50°С
Operating humidity Up to 75%
Dimensions 100 × 39 × 22 mm
Weight 74 g
Service life 10 years

Compliance with standards

Complete Set

  1. Transmitter.
  2. Battery CR123A — 3 pcs.
  3. Installation kit.
  4. Quick Start Guide.

Warranty

Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase and does not apply to the pre-installed battery.

If the device does not work correctly, you should first contact the support service — in half of the cases, technical issues can be solved remotely!

Technical support: [email protected]

Need help?

In this section you’ll find detailed manuals and educational videos about all features of Ajax. And in case you need help of a technical specialist, we’re available 24/7.

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