Transmitter Jeweller

Wireless module to integrate one third-party device into the Ajax system

FAQ

The identifier (ID) is the serial number of the device. It is located under the QR code on the body, board, and packaging of the device.

ID at the bottom of the box

ID under the lid

The ID can also be found in the device states in the Ajax app.

  1. Sign in to the Ajax app.
  2. Select the required hub from the list if you have several of them or if you are using a PRO app.
  3. Go to the Devices menu.
  4. Select a device from the list. Device ID information is located at the bottom of the status screen.
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With OS Malevich 2.9 update, the ability to configure the alarm type of wired devices connected to the security system through the Transmitter integration module has been added.

Five types of alarms are available:

  • Intrusion
  • Fire
  • Medical assistance
  • Panic button
  • Gas leak

The type of alarm is set in the device settings (Ajax appDevices tab → select the device you needSettings Alarm type).

Selecting the type of alarm changes not only the notification text in the Ajax app but also the event code that is sent to the CMS of the security company. This helps security companies and security system users respond to threats appropriately.

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With OS Malevich 2.9 update, permanent deactivation of devices without removing them from the system has become available.

Deactivation may be necessary if the device is incorrectly installed or configured, loses connection with the hub, or has failed.

To deactivate a device, in the Ajax app:

  • Select a hub if you have several of them or if you are using the PRO app.
  • Go to the Devices menu.
  • Select the device from the list.
  • Go to its Settings .
  • Select the type of permanent deactivation:
    • Entirely — the device does not execute system commands or run automation scenarios, and the system ignores device alarms and other notifications.
    • Lid only — the system ignores the notifications on the detector’s tamper button triggering.
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Tamper is a miniature button on the device board. It reports an alarm in case of opening the device enclosure, removing the device from the mounting panel, or detaching it from the surface.

The tamper status is displayed in Ajax apps, in the Enclosure section in the states of each device. When the body status is Open, a fault symbol appears on the device icon.

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The temperature is measured by sensors inside each detector, which can heat up differently due to the circulation of air currents in the room. The value may differ from the ambient temperature by 2°C.

The temperature displayed in the Rooms tab is the average of these temperatures for each detector assigned to the room. The temperature data of the street detectors is not taken into account.

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The maximum distance between the hub and the device can reach 2,000 meters in an open space.

Walls, ceilings, and other structures that interfere with the radio signal to get through can significantly reduce the range. In this case, maximum distance mainly depends on the structures’ material, thickness, and arrangement.

You can expand the coverage area of Ajax security systems with the help of radio signal range extenders

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The detector is set to Always Active. If you don’t need this level of security, you can turn it off in the detector settings.

Always active mode is required for round-the-clock protection of an object, regardless of security system status (armed or disarmed).

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By default, the hub is set to a hub–detector ping interval of 36 seconds and 30 undeliverable data packets to consider the device lost. With these settings, the hub will detect the loss of the detector in 18 minutes.

To reduce this time, go to the hub settings in the Jeweller section and change the settings. The minimum time for detecting loss of connection with the device is 36 seconds (3 polls of 12 seconds each).

The time before raising the alarm by the communication loss between hub and device is calculated with the following formula:

Detector Ping Interval × Number of missed pings to determine connection failure

Note that with the minimum ping interval, short-term interference can lead to loss of connection with the device. Therefore, set the minimum values only if it is critically important to promptly inform about events in the system.

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The loop (zone) number is required to describe all devices connected to the hub when adding a protected facility to the security company monitoring station.

The number is assigned when adding a device to the hub. The first added device has the first loop (zone) number. After removing the device from the system, its number becomes available. This number can be assigned to the next device to be added to the system.

The loop (zone) number is available in the states of each device in the Ajax app:

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The firmware version can be found in the device states in the Ajax app.

  1. Sign in to the Ajax app.
  2. Select the required space from the list if you have several of them or if you are using a PRO app.
  3. Go to the Devices menu.
  4. Select a device from the list. The firmware version information is located on the status screen at the bottom.
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Delay When Entering/Leaving is the time the user has to disarm the security system after entering/leaving the protected area.

The function can be configured for all security detectors and sirens of the Ajax security system. Also, the delay can be separately configured for Night mode.

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When the Always active mode is enabled, the detector is constantly armed and detects movement, activating an alarm.

To enable the Always Active mode, in the Ajax app:

  1. Select a space if you have several of them or if you are using the PRO app.
  2. Go to the Devices tab.
  3. Select a detector.
  4. Go to its Settings .
  5. Activate the Always active function.
  6. Click Back to save the settings.
Ajax mobil applications
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