DoorProtect Plus Fibra user manual

Functional elements

1. DoorProtect Plus Fibra detector.
2. Large magnet.
3. Small magnet.
4. LED indicator.
5. Rear panel of the detector casing. Used as a mount.
6. Perforated part of the mounting plate. It is necessary to trigger a tamper in an attempt to detach the detector from the surface. Do not break it off.
7. Perforated part for routing wires through the wall.
8. Perforated part for routing wires at the bottom of the detector.
9. Terminal block for detector connection.
10. QR code with the device ID. Used to connect to the Ajax system.
11. First tamper button. Triggers in case of an attempt to open the detector casing.
12. Hole for attaching the mounting panel with a screw.
13. Second tamper button. Triggers in case of an attempt to detach the detector from the surface.

Operating principle

DoorProtect Plus Fibra is a wired opening, shock, and tilt detector. It connects to the hub with a wire and uses Fibra protocol.

The detector responds to alarms of three types: opening, shock, and tilt.

If triggered, armed DoorProtect Plus Fibra transmits the alarm signal to the hub, activates the sirens connected to the hub, and notifies the user and the security company.

Users know exactly where an alarm is detected. Notifications state the name of the hub (the name of the guarded facility), the name of the device, and the virtual room to which the detector is assigned.

Opening detection

The detector registers the opening of doors or windows with a reed switch.

The sensitive element of the detector is a reed switch (sealed contact). This is a small flask with an open contact group inside. When a magnet is brought to the detector, a magnetic field is generated and the detector contacts are magnetized, attracted, and closed. Opening the flap or door moves the magnet away from the reed switch, which opens the circuit, and the detector detects opening.

Shock detection

To detect shock and vibration, the detector is equipped with a built-in accelerometer. It responds to attempted burglary, e.g. an attempt to break down a door/window or drill through a door lock.

Tilt change detection

The tilt sensor detects the vertical axis deviation of a device. Before the system is armed, the sensor remembers the initial position and is triggered if the deviation is more than 5° (depending on the settings). This allows it to protect windows, including skylights, and arm the system when the window is in ventilation mode. You just need to disable the main detector in the settings in advance.

Fibra data transfer protocol

The detector uses Fibra technology to transmit alarms and events. It is a wired data transfer protocol for fast, reliable two-way communication between the hub and connected devices.

Connecting a third-party wired detector

You can connect an external wired NC (normally closed) detector to DoorProtect Plus Fibra. This can be any detector: motion, opening, or vibration.

DoorProtect Plus Fibra cannot power a third-party detector. It should be connected separately. For the type and voltage of the third-party detector, refer to the device documentation or contact the manufacturer’s technical support.

Sending events to the monitoring station

The Ajax system can transmit alarms to the PRO Desktop monitoring app as well as the central monitoring station (CMS) in the formats of SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and other protocols.

DoorProtect Plus Fibra can transmit the following events:

1. Opening sensor (reed switch) alarm/recovery.
2. Alarm/recovery of a third-party detector with a normally closed (NC) contact type.
3. Tamper alarm/recovery.
4. Loss and restoration of connection with the hub.
5. Permanent deactivation/activation of the detector.
6. Unsuccessful attempt to arm the security system (with Integrity check enabled).

When an alarm is received, the operator of the security company monitoring station knows what happened and precisely where to send a fast response team. The addressability of Ajax devices allows sending events to the PRO Desktop or the CMS, the type of the device, its name, security group, and virtual room. The list of transmitted parameters may differ depending on the type of CMS and the selected communication protocol.

The device ID, the loop (zone) number, and the line number can be found in its states in the Ajax app.

Selection of the installation site

When choosing where to place the detector, consider the parameters that affect its operation:

• Fibra signal strength.
• The length of the cable for connecting the detector.
• Detection zone.

Consider the recommendations for placement when developing a project for the system of the facility. The Ajax system must be designed and installed by specialists. A list of recommended partners is available here.

Installation recommendations

DoorProtect Plus Fibra has two reed switches, which allows you to install a magnet on both the left and right side of the detector. Note that the detector works with one magnet on one side only. If magnets are installed on both sides, the detector will not detect the opening correctly.

The choice of magnet depends on the location of the detector. A small magnet works at a distance of up to 1 cm, and a large magnet — up to 2 cm. Do not exceed the maximum distance between the detector and the magnet. This may result in false alarms or malfunction of the detector (it will not respond to the closing/opening of a door or window).

DoorProtect Plus Fibra can be installed on both fixed and movable parts of the structure.

For correct shock detection and position change, the sensor must be placed on a moving part of the structure.

DoorProtect Plus Fibra can be installed on windows, including skylights, and arm the system when the window is in the ventilation mode (be sure to deactivate the magnetic detector in the settings before you do this). To detect changes in the door or window position, attach the detector to a moving wing.

If you want to use only the shock and/or tilt sensor, use only the sensor unit (without magnets) and disable the magnetic sensor in the device settings.

Depending on the conditions at your facility, DoorProtect Plus Fibra can be installed either vertically or horizontally.

For correct shock detection and position change, the sensor must be placed on a moving part of the structure.

To avoid damage to the wire, use flexible transitions at the points of transition from a fixed to a moving part of the structure.

The DoorProtect Plus Fibra working distances*

When mounting the detector on perpendicular planes, use a small magnet. The distance between the small magnet and the detector should not exceed 1 cm.

Use a big magnet if parts of DoorProtect Plus Fibra are mounted on the same plane. The table below provides information about the working distances between the big magnet and the detector.

Relatively to the detector, the magnet can move along three axes: X (X1), Y, or Z. It depends on the DoorProtect Plus Fibra installation location. For example:

• X-axis (or X1): on the roller shutter.
• Y-axis: on the sliding door.
• Z-axis: on the window.

* — for small magnet all measurements will be reduced.

Do not exceed the boundary distance between the detector and the magnet. This may cause false alarms or detector malfunction (it will not react to closing/opening of the door or window).

Do not install the detector

1. Outdoors, as this can lead to false alarms and detector failure.
2. With two magnets at a time. DoorProtect Plus Fibra recognizes one magnet only on one side of the detector — left-hand or right-hand.
3. With a magnet installed more than 1 cm (if a small magnet is used) or 2 cm (if a large magnet is used) away from the detector. This may result in false alarms or malfunction of the detector (it will not react to closing/opening of the door or window).
4. Inside premises with temperature and humidity outside the permissible limits. This could damage the detector.
5. In places with low or unstable Fibra signal strength.

Fibra signal strength

Fibra signal strength is the ratio of undelivered or corrupted data packages to those expected over a specific time. The icon in the Devices tab in Ajax apps indicates the signal strength:

• Three bars — excellent signal strength.
• Two bars — good signal strength.
• One bar — low signal strength; stable operation is not guaranteed.
• Crossed out icon — no signal; stable operation is not guaranteed.

Detection zone

When choosing where to place the detector, perform the Detection zone test. This allows you to check the operation of the device and ensure that the detector responds correctly to the opening and closing of a door or a window, impact, and changes in angle.

Lines power test

The test simulates the maximum energy consumption of devices connected to the hub. If the system passes the test successfully, all its devices have enough power in any situation. After the test, the app displays a notification with the status of each line:

• Test passed.
• Test passed with malfunctions.
• Test failed.

Design the system project

For the system to work correctly, it is important to properly design the project and install all devices correctly. Failure to follow the basic installation rules and recommendations of this manual may result in detector malfunction, false alarms, or loss of connection with already installed devices.

When designing the layout scheme of the detectors, consider the wiring diagram of the power cables laid on the site. Signal cables must be laid at a distance of at least 50 cm from the power cables when lying parallel, and, if they intersect, it must be at a 90° angle. Note that if you connect multiple devices on the same line, detectors are connected in sequence.

The maximum number of connectable devices for the Hub Hybrid is 100 at the default settings.

For facilities that are under construction or renovation, cables are laid after the main wiring of the facility. Use protective tubes to organize and secure the cables; ties, clips, and staples can be used to anchor them.

When laying cables externally (without mounting them inside the walls), use an electric channel raceway. Raceways should be no more than half-filled with cables. Do not allow cables to sag. The raceway should be hidden from view if possible — for example, behind furniture.

We recommend laying cables inside walls, floors, and ceilings. This will provide greater security; the cables will not be visible, and it will be impossible for an intruder to access them.

When selecting a cable, consider the length of the connection lines and the number of detectors to be connected; these parameters affect the signal strength. We recommend using shielded copper cables with a high-quality insulation layer.

When installing, observe the bend radius that the manufacturer specifies in the cable specs. Otherwise, you risk damaging or breaking the conductor.

Be sure to check all cables for bends and physical damage before installation. Perform the installation in a way that minimizes the possibility of damage to the cables from the outside.

Ajax systems also support Beam and Ring topologies.

Learn more

Cable length and type

Recommended cable types for connecting DoorProtect Plus Fibra to the hub:

• U/UTP cat.5, 4 × 2 × 0.51, copper conductor.
• Signal cable 4 × 0.22, copper conductor.

The wired connection range may vary if you use a different cable type. No other types of cables have been tested.

Installation and connection

Before installing DoorProtect Plus Fibra, make sure to select the optimal location following the requirements of this manual! Cables must be hidden and located in a place that is difficult for burglars to access to reduce the likelihood of sabotage. Ideally, mount them in the walls, floor, or ceiling. Before final installation, test the detection zone and the Fibra signal strength.

DoorProtect Plus Fibra is connected with a 4-core cable: two cores for powering the device (+24V and GND) and two cores for data transmission (line A and line B).

When connecting to the device terminals, do not twist the wires together; solder them. The ends of the wires that will be inserted into the terminals should be tinned or crimped with special tips. This will ensure a reliable connection. Follow safety procedures and regulations for electrical installation work.

To mount a detector:

1. Turn off the hub. Disconnect the external power and the hub backup battery.

   

   1 — External power supply
   2 — Backup battery

2. Run the detector connection cable into the hub casing and connect the wires to the line.

   

   +24V — power supply input
   А, B — signal terminals
   GND — ground

3. Remove the rear panel of the detector and gently break out the perforated part to lead the cable out.

   

4. Route the cable from the hub into the detector casing through the hole made.
5. Connect the wires to the terminals according to the scheme below. Follow the polarity and connection order of the wires. Securely fasten the wires to the terminals.

   

   +24V — power supply input
   А, B — signal terminals
   GND — ground

6. If the detector is not the last one in the connection line, prepare a second cable in advance. The ends of the wires of the first and second cables, which will be inserted into the detector terminals, must be tinned and soldered together, or crimped with special tips.
7. If the detector is the last one in the line and the Beam connection (Radial wiring) is used, install a terminating resistor by connecting it to the signal terminals of the device. When the Ring connection method is used, a terminating resistor is not needed.
   

   We recommend using the Ring connection method (hub – device – hub). If the ring is broken, not a single device will be disabled. In this case, two beams are formed, which will continue to operate normally and transmit events to the hub. If the ring is broken, the users and security company receive notification.

   

8. Temporarily secure the detector using a double-sided adhesive tape or other temporary fasteners at the chosen installation place.
9. Where necessary, temporarily attach the magnet.
10. Turn on the hub to supply power to the connected detector with power. When power is applied, a detector LED will notify that the power is turned on.
11. Add a detector to the system.
12. Conduct the Fibra Signal Strength Test. The recommended signal strength value is two or three bars. Otherwise, check the connection and the condition of the cable.
13. Run a detection zone test:
    1. To check the opening sensor, open and close the window on which the device is mounted.
    2. Gently hit the window/door to check the shock sensor.
    3. To check the tilt sensor, tilt the window on which the detector is mounted.
14. If the detector doesn’t respond to triggering in 5 out of 5 cases during the test, reconsider the installation location or method. The magnet may be too far from the detector, or the detector may be installed incorrectly.
15. Secure the detector with bundled screws using at least two fixing points (with one fixing point in the perforated part of the mount above the tamper). When using other fasteners, make sure they do not damage or deform the mounting panel.
    

    Double-sided tape can only be used for temporary installation. The device attached by the tape may come unstuck from the surface at any time. As long as the device is taped, the tamper will not be triggered when the device is detached from the surface.

Connecting a third-party wired detector

You can connect a wired NC (normally closed) detector of any type — motion, opening, or vibration — to DoorProtect Plus Fibra.

DoorProtect Plus Fibra does not power a third-party detector. It should be connected separately. For the type and voltage of the third-party detector, refer to the device documentation or contact the manufacturer’s support service.

Install a third-party detector at the distance no more than 1 meter away from DoorProtect Plus Fibra. Increasing the length of the wire degrades the quality of communication between devices.

To connect a third-party wired detector:

1. Turn off and de-energize the hub. Disconnect the backup battery.
2. Remove the front panel of DoorProtect Plus Fibra.
3. Route the cable of the third-party wired detector into the DoorProtect Plus Fibra casing.
4. Connect the wired detector to the DoorProtect Plus Fibra terminals.

   

   NC — connection terminal
   GND — ground

5. Turn on the hub.
6. In the DoorProtect Plus Fibra settings, enable the External contact option.
7. Check the operation of the connected wired detector.

Adding to the system

The detector is only compatible with Hub Hybrid (2G) and Hub Hybrid (4G). Adding and configuring Fibra devices is only possible through the Ajax PRO app by a user with administrator rights.

Types of accounts and their rights

Before adding a device

1. Install an Ajax PRO app.
2. Log in to a PRO account or create a new one.
3. Select a space or create a new one.
   What is a space
   How to create a space
   

   The space functionality is available for apps of such versions or later:

   • Ajax Security System 3.0 for iOS;
   • Ajax Security System 3.0 for Android;
   • Ajax PRO: Tool for Engineers 2.0 for iOS;
   • Ajax PRO: Tool for Engineers 2.0 for Android;
   • Ajax PRO Desktop 4.0 for macOS;
   • Ajax PRO Desktop 4.0 for Windows.
4. Add at least one virtual room.
5. Add a compatible hub to the space. Ensure the hub is switched on and has internet access via Ethernet, Wi-Fi, and/or mobile network.
6. Ensure the space is disarmed, and the hub is not starting an update by checking statuses in the Ajax app.

How to add DoorProtect Plus Fibra

There are two ways to add devices: manually and automatically.

To add a detector manually:

1. Open the PRO version of the app. Select the hub you want to add DoorProtect Plus Fibra to.
2. Go to the Devices tab and click Add device.
3. Name the detector, scan, or type in the QR code (placed on the detector casing and the packaging), select a room and a group (if the group mode is enabled).
4. Click Add.

To have the detector added automatically:

1. Open the PRO version of the app. Select the hub you want to add DoorProtect Plus Fibra to.
2. Go to the Devices tab and click Add device.
3. Select Add all Fibra devices. After scanning, a list of all devices physically connected to the hub, which have not yet been added to the system, will be displayed on the screen. The devices are sorted by the lines they are physically connected to.

After scanning the lines, the detectors will be displayed in the Devices tab. The order of the devices will depend on which line they are connected to.

By default, the device name includes the detector name and its identifier. To connect detectors to a hub, edit their name, and assign a room and a group to the device (if the group mode is activated in the hub settings).

To check which detector you actually deal with, use either LED indication or detector triggering.

Method 1: Via LED indication

In the list of available devices to add, click on any option. The LED of this detector will start blinking after you press it. This way, you’ll know exactly which detector you’re adding, how to name it, and which room and group it should be assigned to.

To add a detector:

1. Click the detector in the list.
2. Create a name.
3. Specify the room and the security group (if enabled).
4. Click Save.

If the detector is connected to the hub successfully, it will disappear from the list of available detectors.

Method 2: By detector alarm

Enable the Prioritize triggered devices option above the list of detectors.

Trigger an alarm. When triggered, the detector will move to the top of the list to the Recently triggered devices category. The detector will stay in this category for 5 seconds, after which it will move back to the Lines category.

To add a detector:

1. Click on the device in the list.
2. Create a name.
3. Specify the room and the security group (if enabled).
4. Click Save.

If the detector connects to the hub successfully, it will disappear from the list of available detectors.

Device status updates in the list depend on the Fibra settings; the default value is 36 seconds.

If the connection fails, check the accuracy of the wired connection and try again. If hub already has the maximum number of devices added (for Hub Hybrid, the default is 100), you will get an error notification when you add one.

DoorProtect Plus Fibra only works with one hub. When connected to a new hub, the detector stops exchanging commands with the old one. Once added to a new hub, DoorProtect Plus Fibra is not removed from the list of devices of the old hub. This must be done through the Ajax app.

Malfunctions

When a detector identifies a fault (for example, there is no connection via the Fibra protocol), the Ajax app displays a malfunction counter in the upper left corner of the device icon.

All malfunctions can be seen in the detector states. Fields with malfunctions will be highlighted in red.

Malfunctiont is displayed if:

• The detector temperature is out of acceptable limits.
• The detector casing is open (tamper is triggered).
• There is no connection with the hub via the Fibra protocol.

Icons

The icons display some DoorProtect Plus Fibra states. You can view them in the Ajax app on the Devices tab.

Icon	Meaning
	Fibra signal strength — displays the signal strength between the hub and the detector. Learn more
	The detector operates in the Always Active mode. Learn more
	Entry and/or exit delay is enabled. Learn more
	DoorProtect Plus Fibra will work when the Night Mode is enabled. Learn more
	DoorProtect Plus Fibra has detected the opening of a door or a window. The icon is displayed regardless of the security mode.
	The external contact of the DoorProtect Plus Fibra detector is on. Learn more
	DoorProtect Plus Fibra has been deactivated. Learn more
	DoorProtect Plus Fibra has been disabled because the number of alarms was exceeded. Learn more
	DoorProtect Plus Fibra has been disabled by timer. Learn more
	DoorProtect Plus Fibra has tamper triggering events deactivated by a user or PRO with administrator rights. Learn more
	The device was not transferred to the new hub. Learn more

States

The states include information about the device and its operating parameters. DoorProtect Plus Fibra states can be found in the Ajax app:

1. Go to the Devices tab.
2. Choose DoorProtect Plus Fibra from the list.

Settings

To change the detector settings in the Ajax app:

1. Go to the Devices tab.
2. Choose DoorProtect Plus Fibra from the list.
3. Go to Settings by clicking on the gear icon .
4. Set the required parameters.
5. Click Back to save the new settings.

How to set up chime

Chime is a sound signal Ajax siren that indicates triggering of opening detectors when the system is disarmed. The feature is used, for example, in stores, to notify employees that someone has entered the building.

Chime is configured in two stages: setting up opening detectors and setting up sirens.

Detectors settings

1. Go to the Devices menu.
2. Select the DoorProtect Plus Fibra detector.
3. Go to its Settings by clicking the gear icon in the upper right corner.
4. Go to the Chime settings menu.
5. Select the events to be notified by the siren:
   1. If a door or a window is open.
   2. If an external contact is open (available if the External Contact option is enabled).
6. Select the notification sound: 1 to 4 short beeps. Once selected, the Ajax app will play the sound.
7. Click Back to save the settings.
8. Set up the required siren.

Indication

Functionality testing

The Ajax system provides several types of tests that help you make sure that installation points of devices are selected correctly. DoorProtect Plus Fibra tests do not start straight away but begin no later than a single hub-detector ping period (36 seconds with a default hub settings). You can change the ping period of devices in the Fibra menu of the hub settings.

To run a test in the Ajax app:

1. Select the space if you have several of them or if you are using a PRO app.
2. Go to the Devices menu.
3. Choose DoorProtect Plus Fibra.
4. Go to Settings .
5. Select a test:
   1. Fibra Signal Sstrength Test
   2. Detection zone
6. Launch and conduct a test.

Maintenance

Check the functioning of the detector regularly. Clean the detector casing from dust, cobwebs, and other contaminants as they emerge. Use a soft dry cloth suitable for equipment care.

Do not use substances that contain alcohol, acetone, petrol, or other active solvents to clean the detector.

Technical specifications

Warranty

Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase.

If the device does not function correctly, please contact the Ajax Technical Support first. In most cases, technical issues can be resolved remotely.

Contact Technical Support:

• e-mail
• Telegram

Manufactured by “AS Manufacturing” LLC