Curtain Outdoor Jeweller is a wireless curtain-type motion detector with dual motion detection technology for outdoor and indoor use. The detector has a horizontal detection angle of 8° and is designed for the perimeter control: windows, doorways, and other entrances or exits of the guarded facility. It detects motion at a distance of up to 12 m.
Curtain Outdoor Jeweller communicates with the hub using two secure protocols. The detector uses Jeweller to transmit alarms and events and Wings to update the firmware. The communication range in an open space is up to 1,700 m. Pre-installed batteries ensure up to 3 years of autonomous operation.
The list of compatible hubs is available here.
You can manage the detector and its settings using iOS, Android, macOS, and Windows apps. The system notifies users of any events via push notifications, SMS, or calls.
Functional elements
Detector
- LED indicator.
- Motion detector’s lens.
- Masking sensor.
- Power button.
- Tamper button. It triggers in case of an attempt to detach the detector from the surface or remove it from the mounting panel.
- QR code with the device ID. It is used to add the detector to the hub.
- Slider for adjusting the motion detection distance.
- SmartBracket mounting panel. To remove the panel, slide it down.
- Perforated part of the mounting panel. Triggers a tamper in case of any attempt to detach the detector from the surface. Do not break it off.
- Fixing points for attaching the SmartBracket mounting panel to the surface, angle or third-party mount.
- Holding screw for securing the detector on SmartBracket.
- The detector’s lens optical center mark for easy device installation.
Angle mount
- Fixing points for attaching the angle mount to the surface.
- Fixing points for attaching the SmartBracket mounting panel or hood to the angle mount.
Hood
The hood protects masking sensors from rain and snow. It is used when the detector cannot be installed under the cover.
- Fixing points for attaching the hood to the surface and angle or third-party mount.
- Perforated part of the hood. Triggers a tamper in case of any attempt to detach the detector from the surface. Do not break it off.
- The detector’s lens optical center mark for easy device installation.
- The hole for securing the detector on the hood with a holding screw.
Operating principle
Two parallel IR sensors of Curtain Outdoor Jeweller register intrusion upon detecting moving objects with a temperature different from the ambient.
When the device detects motion, it additionally performs a radio frequency (RF) scan with a built-in K-band microwave sensor. It helps to eliminate false alarms caused by thermal interference: air flows, fans, air conditioners, etc.
In case of an alarm, a detector instantly sends it to the hub. Therefore, the hub activates the sirens connected to the system, runs the scenarios, and notifies users and the security company. All Curtain Outdoor Jeweller alarms and events are recorded in the events feed of Ajax apps.
Users and the monitoring company know exactly where motion is detected. The notifications contain the name of a space (the name of a guarded facility), the device name, and the virtual room to which the detector is assigned.
The detector doesn’t switch to the armed mode instantly. The switching time depends on two factors: the exit delay (specified in the detector settings) and the hub–detector polling interval (Jeweller or Jeweller/Fibra settings, the default value is 36 s). In the first case, the delay is set by an admin or a PRO-user with admin rights. In the second case, the delay occurs because it takes one polling interval for the hub to notify the detector about switching to the armed mode.
Protection against false alarms
Curtain Outdoor Jeweller uses the SmartDetect algorithm to protect against false alarms. This algorithm allows the detector to analyze the thermal diagram read by the sensor: the intensity of infrared radiation, size of the heat spot, time spent in the detection area, and other parameters.
After this stage, an additional RF scan of the room is run using the built-in K-band microwave sensor. Depending on the result, the alarm is activated or not.
Curtain Outdoor Jeweller has the Correlation signal processing feature to prevent false alarms. It is enabled by default in the detector settings. When the feature is enabled, the detector activates the RF sensor only if both IR sensors register identical signals. If it is disabled, Curtain Outdoor Jeweller runs an RF scan when at least one of the two IR sensors detects thermal radiation.
Pet immunity
When properly installed and configured, Curtain Outdoor Jeweller will not respond to pets up to 1 m (100 cm) in height. We recommend installing the detector at a height of 1 m, adjusting the slider on the detector enclosure to the Pet position, and setting up the Pet immune detection mode in the app.
Follow our recommendations to install and configure the detector.
Temperature compensation
Due to temperature compensation, the detector responds to movements, even if the indoor or outdoor temperature is close to the human body temperature. Read more about temperature compensation in the article.
Anti-masking system
Masking is an attempt to block the view of the detector. Curtain Outdoor Jeweller detects the following types of masking:
- An obstacle in front of the detector’s lens at the distance of up to 5 cm. The maximum distance depends on the material.
- Painting over the detector’s lenses.
- Taping the detector’s lenses.
The system notifies users and the security company’s monitoring station about masking. The maximum masking detection time is 180 s (depending on the obstacle type and the distance to it).
If the Anti-masking feature is enabled, it is always active and works regardless of the security mode.
Jeweller and Wings data transfer protocols
Jeweller and Wings are wireless data transfer protocols that provide fast and reliable two-way communication between the hub and devices. The detector uses Jeweller to transmit alarms and events and Wings to update the firmware.
Sending events to the monitoring station
The Ajax system can transmit alarms to the PRO Desktop monitoring app, as well as to the central monitoring station (CMS), in formats of SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and other protocols.
Curtain Outdoor Jeweller can transmit the following events:
- Motion alarm.
- Masking.
- Alert if moved.
- Tamper alarm/recovery.
- Loss/restoration of connection with the hub.
- Permanent deactivation/activation of the device.
- One-time deactivation/activation of the device.
When an alarm is received, the operator at the security company’s monitoring station knows what happened and precisely where to dispatch a rapid response unit. The addressability of Ajax devices allows sending events to PRO Desktop or the CMS, including the device’s type and name, security group, and virtual room. Note that the list of transmitted parameters may vary depending on the CMS type and the selected communication protocol for the monitoring station.
Adding to the system
Before adding a device
- Install the Ajax app.
- Log in to your account or create a new one.
- Select a space or create a new one.
The space functionality is available for apps of such versions or later:
- Ajax Security System 3.0 for iOS;
- Ajax Security System 3.0 for Android;
- Ajax PRO: Tool for Engineers 2.0 for iOS;
- Ajax PRO: Tool for Engineers 2.0 for Android;
- Ajax PRO Desktop 4.0 for macOS;
- Ajax PRO Desktop 4.0 for Windows.
- Add at least one virtual room.
- Add a compatible hub to the space. Ensure the hub is switched on and has internet access via Ethernet, Wi-Fi, and/or mobile network.
- Ensure the space is disarmed, and the hub is not starting an update by checking statuses in the Ajax app.
Only a PRO or a space admin with the rights to configure the system can add a device to the hub.
Adding to the hub
- Open the Ajax app. Select a space where you want to add the detector.
- Go to the Devices
tab and click Add Device. - Name the device, scan, or type in the QR code (placed on the detector and the package box), and select a room and a group (if Group mode is enabled).
- Click Add — the countdown will begin.
- Switch on the device by holding the power button for 3 seconds.
Once added to the hub, the detector will appear in the list of hub devices in the Ajax app. The device status update frequency in the list depends on the Jeweller or Jeweller/Fibra settings with the default value of 36 s.
If the connection fails, try again in 5 seconds. If the maximum number of devices is added to the hub, you will be notified when trying to add a new one.
Curtain Outdoor Jeweller works with only one hub. Once the device is connected to a new hub, it stops sending events to the old one. Adding the detector to a new hub does not automatically remove it from the device list of the old hub. This must be done using the Ajax app.
Malfunctions
When the device detects a malfunction (for example, there is no connection via the Jeweller protocol), a malfunction counter is displayed in the Ajax app in the upper left corner of the device icon.
All malfunctions can be seen in the device States. Fields with malfunctions will be highlighted in red.
Malfunction is displayed if:
- The device temperature is outside acceptable limits.
- The device lid is open (tamper is triggered).
- No connection with the hub or radio signal range extender via Jeweller.
- No connection with the hub or radio signal range extender via Wings.
- The calibration of the masking sensor failed.
- The accelerometer of the device is faulty.
- The detector battery is low.
Icons
The icons in the app display some Curtain Outdoor Jeweller states. To access them:
| Icon | Meaning |
 |
Jeweller signal strength displays the signal strength between the hub and the device. The recommended value is 2–3 bars. |
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Battery charge level of the detector. |
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The detector has detected motion. The icon is displayed when the device is armed. |
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The icon is displayed when you select the Max or Attenuation in the Signal attenuation test menu. |
 |
A firmware update is available. Go to the detector states or settings to find the description and launch an update. |
 |
The detector operates through the radio signal range extender. |
 |
Delay when entering and/or leaving enabled. |
 |
The detector operates in Night Mode. |
 |
The detector operates in the Always Active mode. |
 |
The detector is permanently deactivated. |
 |
Tamper alarm notifications are permanently deactivated. |
 |
The detector is deactivated until the first disarming of the system. |
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Tamper alarm notifications are deactivated until the first disarming of the system. |
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The device was not transferred to the new hub. |
States
The states include information about the device and its operating settings. You can find the states of Curtain Outdoor Jeweller in the Ajax app:
- Go to the Devices tab.
- Select Curtain Outdoor Jeweller from the list.
| Parameter | Meaning |
| Malfunction |
Clicking on The field is displayed if a malfunction is detected. |
| New firmware version available |
Clicking on The field is displayed if a new firmware version is available. |
| Temperature |
Detector temperature. Measured on the processor and changes gradually. Acceptable error between the value in the app and the temperature at the facility: 2 °C. The value is updated as soon as the detector identifies a temperature change of at least 2 °C. You can create a scenario by temperature to control automation devices. Curtain Outdoor Jeweller is an outdoor detector, and its temperature is not considered when calculating the average temperature in the room to which the detector is assigned. |
| Jeweller signal strength |
Jeweller signal strength between the detector and the hub (or the radio signal range extender). The recommended value is 2–3 bars. Jeweller is a protocol for transmitting Curtain Outdoor Jeweller events and alarms. |
| Connection via Jeweller | Connection status on the Jeweller channel between the detector and the hub (or the range extender):
|
| Wings signal strength |
Wings signal strength between the device and the hub (or the range extender). The recommended value is 2–3 bars. Wings is a protocol for updating the Curtain Outdoor Jeweller firmware. |
| Connection via Wings | Connection status on the Wings channel between the hub (or the range extender) and the detector:
|
| <Range extender name> | Status of device connection to the radio signal range extender.
The field is displayed if the detector operates via the radio signal range extender. |
| Transmitter power |
Displays the selected power of the transmitter. The parameter appears when the Max or Attenuation option is selected in the Signal attenuation test menu. |
| Battery charge | The battery charge level of the device. Two states available:
When the batteries need to be replaced, Ajax apps and the security company will receive appropriate notifications. |
| Lid | The status of the detector tamper that responds to detachment or opening of the device enclosure:
|
| Sensitivity | Sensitivity level of the motion detector:
Select the sensitivity depending on the results of the detection zone test. |
| Anti-masking | Detector masking state:
|
| Detection mode | Displays the selected detection mode:
Configured in Ajax apps and on the device enclosure. |
| Correlation signal processing | Status of the correlation signal processing feature:
|
| Always active |
When this option is enabled, the detector is constantly armed, detects motion, and raises alarms. |
| Alert if moved | Displayed only if Alert if moved is enabled:
|
| Permanent deactivation | Shows the status of the device permanent deactivation setting:
|
| One-time deactivation | Shows the status of the device one-time deactivation setting:
|
| Alarm reaction | |
| Operating mode | Shows how the detector reacts to alarms:
|
| Delay when entering |
Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering the premises. |
| Delay when leaving |
Delay when leaving (arming delay) is the time the user has to leave the premises after arming. |
| Arm in Night Mode |
When this option is enabled, the detector will enter the armed mode when the system is set to Night Mode. |
| Night mode delay when entering |
Entry delay time in Night Mode. Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering the premises. |
| Night mode delay when leaving |
Exit delay time in Night Mode. Delay when leaving (arming delay) is the time the user has to leave the premises after arming. |
| Firmware |
Detector firmware version. The firmware version is updated over the air. |
| Device ID | Device ID. |
| Device No. | Device loop (zone) number. |
opens a list of Curtain Outdoor Jeweller malfunctions.Settings
To change the settings in the Ajax app:
- Select a space.
- Go to the Devices tab.
- Select Curtain Outdoor Jeweller from the list.
- Go to Settings by clicking on the
icon. - Set the required parameters.
- Click Back to save the settings.
| Settings | Meaning |
| Name |
Detector name. Displayed in the list of hub devices, text of SMS and notifications in the events feed. To change the detector name, click on the text field. The name can contain up to 12 Cyrillic characters or up to 24 Latin characters. |
| Room |
Selecting the virtual room to which Curtain Outdoor Jeweller is assigned. The room name is displayed in the text of SMS and notifications in the events feed. |
| Sensitivity | Sensitivity level of the motion detector. The choice depends on the type of the object, the presence of probable sources of false alarms, and the specifics of the protected area:
|
| Detection mode | Device reaction to motion, depending on object and device placement:
|
| Alarm LED indication | When disabled, the LED indicator doesn’t notify about alarms and tamper triggering. |
| Always active |
When enabled, the detector is always in the armed mode and detects motion. |
| Anti-masking |
When enabled, Curtain Outdoor Jeweller detects masking. Curtain Outdoor Jeweller detects the following types of masking:
|
| Correlation signal processing |
When enabled, Curtain Outdoor Jeweller analyzes signals from two IR sensors to prevent false alarms if motion is detected. |
| Alert if moved | When enabled, the system raises the alarm if the device is moved or detached from the mounting panel. |
| Accelerometer sensitivity | The sensitivity level of the detector’s accelerometer. The selection depends on the type of the object, the presence of probable sources of false alarms, and the specifics of the protected area:
|
| Alert with a siren | |
| If motion detected | When this option is enabled, sirens connected to the system are activated when motion is detected by Curtain Outdoor Jeweller. |
| If masking detected |
When this option is enabled, sirens connected to the system are activated when Curtain Outdoor Jeweller detects masking The field is displayed and active if the Anti-masking option is enabled. |
| If device was moved |
When this option is enabled, the built-in accelerometer alerts about sabotage. Sirens added to the system are activated when Curtain Outdoor Jeweller is moved. The field is displayed and active if Alert if moved is enabled. |
| Alarm reaction | |
| Operating mode | Specify how this device will react to alarms:
|
| Delay when entering |
Selecting delay time when entering: 5 to 120 s. Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering the premises. |
| Delay when leaving |
Selecting delay time when leaving: 5 to 120 s. Delay when leaving (arming delay) is the time the user has to leave the premises after arming. |
| Arm in Night Mode |
When enabled, the detector switches to the armed mode when the system is set to Night Mode. |
| Night mode delay when entering |
Delay time when entering in Night Mode. Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering the premises. |
| Night mode delay when leaving |
Delay time when leaving in Night Mode. Delay when leaving (arming delay) is the time the user has to leave the premises after arming. |
| Firmware update | Switches the detector to the firmware update mode if a new version is available. |
| Jeweller signal strength test |
Switches the detector to the Jeweller signal strength test mode. The recommended value is 2–3 bars. |
| Wings signal strength test |
Switches the detector to the Wings signal strength test mode. The recommended value is 2–3 bars. |
| Detection zone test |
Switches the detector to the detection zone test mode. |
| Signal attenuation test |
Switches the detector to the signal attenuation test mode. |
| User guide | Opens the Curtain Outdoor Jeweller user manual in the Ajax app. |
| Permanent deactivation |
Allows the user to deactivate the device without removing it from the system. Three options are available:
|
| One-time deactivation |
Allows the user to disable device events until the first disarm. Three options are available:
|
| Delete device | Unpairs the detector, disconnects it from the hub, and deletes its settings. |
Indication
Indication upon pressing the power button
| Indication | Event |
| Lights up green for about 0.5 s. | Turning the detector on. |
| Lights up green for about 0.5 s, flashes green 6 times, and flashes red 3 times but faster. | Turning on the detector not added to the hub. |
| Lights up red for about 1 s, then flashes 3 times. | Turning the detector off. |
Activated detector indication
| Indication | Event |
| Lights up green for about 0.5 s. | Tamper/accelerometer alarm or activation. |
| In case of an alarm, it slowly lights up green and slowly goes out. | Batteries need to be replaced. |
| Flashes green continuously. | The detector’s battery is completely discharged. |
| Flashes green 6 times during 2 s, then after 0.5 s flashes red 3 times. | Deleting the detector from the hub. |
| Flashes green every 0.5 s. | Calibrating the masking sensors. The indication lasts during the calibration. |
| Lights up green continuously and goes out when motion is detected. |
Detection zone test. |
| Lights up red continuously and goes out when masking is detected. | Masking sensors test. |
| Lights up red for about 0.5 s every 3 s. |
Hardware error. The detector needs to be repaired; please contact our Technical Support. |
| Lights up red for about 0.5 s every 12 s. |
Failed calibration of masking sensors. Retry the calibration: remove the detector from the hood or mounting panel and reinstall it. The calibration will start automatically. If the indication repeats, contact our Technical Support. |
| Lights up green twice and goes out every 3 s. | Downloading the updated firmware version of the detector. |
| Flashes green 2 times every second. | Updating the detector firmware. The indication lasts during the firmware update. |
Functionality testing
The Ajax system offers several types of tests to help choose the correct installation place for the devices. Testing does not start immediately. However, the waiting time does not exceed the duration of one hub–device polling interval. The polling interval can be checked and configured in hub settings (Hub → Settings → Jeweller or Jeweller/Fibra).
To run the test in the Ajax app:
- Select a space.
- Go to the Devices tab.
- Select Curtain Outdoor Jeweller from the list.
- Go to Settings .
- Select a test:
- Run the test.
Device placement
Curtain Outdoor Jeweller is suitable for protecting the area around the guarded facility. It allows you to secure the perimeter, leaving space for free movement inside. The detector can be installed both outdoors and indoors.
Curtain Outdoor Jeweller can protect:
- Front doors.
- Windows.
- Gates.
- Fences.
- Arches and other places where you need to protect the perimeter or passage.
The detector is located at a height of 2.4 m from the ground level. For the Pet immunity feature to be effective, the detector should be installed at a height of 1 m from the ground level. The recommended height is specified relative to the optical center of the detector’s lens. It is marked by the intersection of two lines on the device’s mounting panel or hood.
If you install the detector at a height other than the recommended one, ensure there are no false alarms caused by pets, the device detects people’s motion, and the detection zone meets your needs.
If the surface is not flat, the installation height is calculated from the highest point of the area to be protected.
The detector should be installed on a flat, stable surface, for example, on the wall of a house or a solid fence. Installing the detector on a shaky (unstable) surface will result in false alarms. The detector enclosure must be placed perpendicular to the ground level, and the intended path of the intruder must be perpendicular to the axis of the detector’s lens.
When choosing where to place Curtain Outdoor Jeweller, consider the parameters that affect its operation:
- Motion detection zone.
- Jeweller and Wings signal strength.
- Distance between the detector and the hub or range extender.
- The presence of obstacles between devices that can affect the radio signal, such as walls, inter-floor ceilings, or large objects located in the premises.
- The presence of bushes, trees, air conditioners, glass, and other constructions that can block the detector’s view.
- The presence of water reservoirs or pools in the detection area. They can cause false alarms.
Consider the recommendations for detector placement when developing a security system project for the facility. The security system must be designed and installed by specialists. The list of recommended Ajax partners is available here.
Signal strength
The signal strength is determined by the number of undelivered or corrupted data packages over a certain period of time. The icon in the Devices tab in Ajax apps indicates the signal strength:
- three bars — excellent signal strength;
- two bars — good signal strength;
- one bar — low signal strength, stable operation is not guaranteed;
- crossed out icon — no signal.
Check the Jeweller and Wings signal strength before final installation. With a signal strength of one or zero bars, we do not guarantee stable operation of the device. Consider relocating the device, as adjusting its position even by 20 cm can significantly improve the signal strength. If the signal remains poor or unstable after relocation, consider using a radio signal range extender.
Detection zone
When choosing where to place the detector, perform the detection zone test to accurately determine the sector in which the device detects motion.
The detection distance is adjusted using the Detection mode slider on the detector’s rear side.
| Position of the Detection mode slider | Motion detection distance |
| Far | Up to 12 m |
| Near | Up to 8 m |
| Pet | Up to 12 m |
When choosing the installation site, consider the detector’s horizontal viewing angle and the width of the detection zone. Incorrect placement of the detector may cause false alarms.
| Motion detection distance | Detection zone width (beam) |
| Up to 12 m | 1.68 m |
| Up to 8 m | 1.12 m |
Do not install the detector
- Nearby any metal objects or mirrors that can cause signal attenuation and screening.
- Opposite trees or bushes in the detection zone of both IR sensors of the detector.
- In front of furniture, glass, or other constructions that may block the detector’s view.
- In places where electrical panels, air conditioning units, downspout pipes, or other constructions are located in the device’s detection zone.
- In front of water reservoirs or pools if they are located in the detection zone of the detector.
- In places with low or unstable Jeweller and/or Wings signal strength.
- Closer than 1 m to the hub or radio signal range extender.
Installation
Before installing Curtain Outdoor Jeweller, ensure that you have chosen the optimal location that complies with the requirements of this manual.
There are four options for installing Curtain Outdoor Jeweller:
- To the SmartBracket mounting panel. SmartBracket allows you to install the detector on a vertical surface.
- To the hood. The hood for Curtain Outdoor Jeweller protects masking sensors from rain and snow. It is used when the detector cannot be installed under the cover and allows you to install the detector on a vertical surface.
The hood replaces the detector’s SmartBracket mounting panel, so you need to remove it before installing the detector with hood.
- To the angle mount. It allows you to install the detector parallel to the guarded facility’s wall. The detector can be installed to the angle mount with the SmartBracket mounting panel or hood.
- To a third-party mount. The detector can be installed to a third-party mount with the SmartBracket mounting panel or hood.
When using a third-party mount, ensure that Curtain Outdoor Jeweller is fixed vertically. Deviation from the vertical axis affects the detection area of the detector.
Before installation, set the required detection mode in the detector settings and on its enclosure.
To install the detector:
- Remove the SmartBracket mounting panel from the detector. Unscrew the holding screw first and slide the panel down.
- Fix the SmartBracket panel or hood using double-sided adhesive tape or other temporary fasteners. The hood or mounting panel can be installed on a vertical surface or in a corner of the premises using the mount angle.
The recommended installation height is 2.4 m or 1 m (to protect against false alarms caused by pets) relative to the optical center of the detector’s lens.
SmartBracket and the hood have markings on the inner side for easy installation. The intersection of two lines marks the optical center of the device’s lens (not the mounting panel or hood). Orient them when installing the detector.
Double-sided adhesive tape can only be used for temporary installation. The device attached by the tape may come unstuck from the surface at any time. As long as the device is taped, the tamper will not be triggered when the device is detached from the surface.
- Set the Detection mode slider on the device enclosure to the required position. Then, the Detection mode setting in the Ajax app should be set to the value appropriate for the slider position.
Installation height Slider position Detection mode 2.4 m Far Far 2.4 m Near Near 1 m Pet Pet immune Mismatching the slider position to the Detection mode setting and the installation height may result in the device’s incorrect operation.
- Place the detector on the SmartBracket mounting panel or hood and run the Jeweller signal strength test and Wings signal strength test. The recommended signal strength is two or three bars. With a signal strength of one or zero bars, we do not guarantee stable operation of the device. Consider relocating the device, as repositioning even by 20 cm can significantly improve the signal strength. If the signal remains poor or unstable after relocation, consider using a radio signal range extender.
- Perform the detection zone test. To check the motion detector, walk around the premises while observing the LED indicator and determine the detection zone of the detector. The maximum range of motion detection is 12 m. If the detector does not respond to movement during the test in 5 cases out of 5, relocate the device.
- Remove the detector from the SmartBracket mounting panel or hood.
- Use bundled screws to attach SmartBracket / the hood / the angle or third-party mount to the surface.
- If the detector is installed directly to the hood or mounting panel, attach the device to them. When installing the detector to the angle or third-party mount, first attach the SmartBracket mounting panel or hood to the mount using bundled screws. Then install the detector on the mounting panel or hood.
- Leave the device’s detection zone (horizontal angle is 8°) and ensure there is no movement within the detector’s zone of view. This is necessary for the correct calibration of masking sensors. During calibration, the detector’s LED indicator will flash green every 0.5 sec. Calibration takes up to 2 minutes.
Calibration starts automatically after installing the detector on the mounting panel or hood.
- Tighten the holding screw on the bottom of the detector enclosure. The screw is needed for more reliable fastening and protection of the detector from quick dismantling.
If the LED indicator is not activated after installing the detector on SmartBracket, check the tamper status in the Ajax app, the integrity of the fastening, and the tightness of the detector fixation on the panel. You will receive a notification if the detector is detached from the surface or removed from the mounting panel.
Maintenance
Regularly check the functioning of the detector. The optimal frequency of checks is once every three months. Clean the detector enclosure from dust, cobwebs, and other contaminants as they emerge. Use soft, dry wipes suitable for equipment maintenance.
Do not use substances that contain alcohol, acetone, gasoline, and other active solvents to clean the device.
Pre-installed batteries provide up to 3 years of the detector’s autonomous operation. When the battery is low, the system will send a corresponding notification to Ajax apps. In case of an alarm, the LED indicator will smoothly light up and go out.
Technical specifications
Warranty
Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the date of purchase.
If you encounter any issues with the device’s functionality, we recommend contacting Ajax Technical Support first. In most cases, technical issues can be resolved remotely.
Contact Technical Support:
Manufactured by “AS Manufacturing” LLC
