DoorProtect Fibra user manual

Functional elements

1. DoorProtect Fibra opening detector.
2. Large magnet. Acts up to 2 cm away from the detector.
3. Small magnet. Acts up to 1 cm away from the detector.
4. LED indicator.
5. Rear panel of the detector casing. Used as a mount.
6. Perforated part for tamper triggering in case of any attempt to detach the detector from the surface. Do not break it off.
7. Perforated part for routing wires through the wall.
8. Perforated part for routing wires at the bottom of the detector.
9. Terminal block for detector connection.
10. QR code with the device ID. Used to connect to the Ajax system.
11. First tamper button. Triggers in case of an attempt to open the detector casing.
12. Hole for attaching the mounting panel with a screw.
13. Second tamper button. Triggers in case of an attempt to detach the detector from the surface.

Operating principle

DoorProtect Fibra is a wired opening detector. The detector is connected to the hub with a wire and operates using the Fibra protocol. In case of standard installation, it consists of two blocks: a detector and a magnet. The detector is mounted on a frame or fixed part of the structure, and the magnet is mounted on a movable flap or a sliding part.

The sensitive element of the detector is a reed switch (sealed contact). This is a small flask with an open contact group inside. When a magnet is brought to the detector, a magnetic field is generated and the detector contacts are magnetized, attracted, and closed. Opening the flap or door moves the magnet away from the reed switch, which opens the circuit, and the detector detects opening.

It takes a single magnet for the DoorProtect Fibra detector to create a magnetic field. Use a small or large magnet depending on the conditions at the installation site.

DoorProtect Fibra has two reed switches, which allows you to install a magnet on both the left and right side of the detector. Note that DoorProtect Fibra works with one magnet on one side only. If magnets are installed on both sides, the detector will not detect opening correctly.

A small magnet acts at up to 1 cm, and a large magnet up to 2 cm.

The DoorProtect Fibra detector in the armed mode, when triggered, transmits an alarm signal to the hub in 0.15 seconds, activates the sirens connected to the hub, and notifies the user and the security company.

Users know exactly where motion is detected. The notifications contain the name of the hub (name of the guarded object), the name of the device, and the virtual room to which the detector is assigned.

The detector doesn’t go into armed mode instantly. The time it takes to switch to armed mode depends on two factors: exit delays (specified in the detector settings) and the hub — detector ping interval (Fibra settings, the default value is 36 seconds). In the first case, the delay is set by an administrator or a PRO-user with administrator rights. In the second case, the delay occurs because it takes one ping interval for the hub to notify the detector about the transition to armed mode.

Fibra data transfer protocol

The detector uses Fibra technology to transmit alarms and events. This is a two-way wired data transfer protocol that provides fast and reliable communication between the hub and the rest of the devices. Using the bus connection method, Fibra delivers alarms and events instantly, even if 100 detectors are connected to the system.

Fibra supports block encryption with a floating key and device authentication at every communication session to prevent sabotage and device spoofing. The protocol provides for regular polls of detectors by the hub at intervals of 12 to 300 seconds to monitor communication with all devices and display their statuses in real-time in Ajax apps.

Connecting a third-party wired detector

A third-party wired NC detector (normally closed, or NC detector) can be connected to DoorProtect Fibra. It can be any type of detector: motion, opening, or vibration.

DoorProtect Fibra cannot power a third-party detector. It should be connected separately. For the type and voltage of the third-party detector, refer to the device documentation or contact the manufacturer’s technical support.

Sending events to the monitoring station

The Ajax system transmits events to Ajax PRO Desktop or a Central Monitoring Station (CMS) in the formats of SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and other proprietary protocols. A complete list of supported protocols is available here.

Types of DoorProtect Fibra events that are transmitted to PRO Desktop and the CMS:

1. Opening sensor alarm.
2. Third-party NC detector alarm.
3. Tamper alarm/recovery.
4. Loss/recovery of connection between the detector and the hub.
5. Permanent deactivation / activation of the detector.
6. Unsuccessful attempt to arm the security system (with integrity check enabled).

When an alarm is received, the operator of the security company monitoring station knows exactly what happened and precisely where to send a fast response team on the site. Addressability of each Ajax device allows you to send not only events to the PRO Desktop or to the CMS but also the type of the device, the name of the device, and the virtual room to which the detector is assigned. Note that the list of transmitted parameters may differ depending on the type of CMS and the selected protocol for communication with the monitoring station.

The device ID, the loop (zone) number, and the line number can be found in its states in the Ajax app.

Selection of the installation site for the detector

When choosing where to place the detector, consider the parameters that affect its normal operation: Fibra signal strength, length of the cable for connecting the detector, and the opening detection zone.

Consider the placement recommendations when designing your facility’s security system. Design and installation of the security system should be carried out by professionals. A list of authorized official Ajax partners is available here.

Design and preparation

For the system to work correctly, it is important to properly design the project and install all devices correctly. Failure to follow the basic installation rules and recommendations of this manual may result in detector malfunction, false alarms, or loss of connection with already installed devices.

When designing the layout scheme of the detectors, consider the wiring diagram of the power cables laid on the site. Signal cables must be laid at a distance of at least 50 cm from the power cables when lying parallel, and, if they intersect, it must be at a 90° angle. Detectors are connected in sequence if you connect multiple devices on the same line.

The maximum number of connectable devices for the Hub Hybrid is 100

For facilities that are under construction or renovation, cables are laid after the main wiring of the facility. Use protective tubes to organize and secure the cables; ties, clips, and staples can be used to anchor them.

When laying cables externally (without mounting them inside the walls), use an electric channel raceway. Raceways should be no more than half-filled with cables. Do not allow cables to sag. The raceway should be hidden from view if possible — for example, behind furniture.

We recommend laying cables inside walls, floors, and ceilings. This will provide greater security; the cables will not be visible, and it will be impossible for an intruder to access them.

When selecting a cable, consider the length of the connection lines and the number of detectors to be connected; these parameters affect the signal strength. We recommend using shielded copper cables with a high-quality insulation layer.

Observe the bend radius when installing. It is specified by the manufacturer in the cable specifications. Otherwise, you risk damaging or breaking the conductor.

Be sure to check all cables for bends and physical damage before installation. Perform the installation in a way that minimizes the possibility of damage to the cables from the outside.

The DoorProtect Fibra working distances*

When mounting the detector on perpendicular planes, use a small magnet. The distance between the small magnet and the detector should not exceed 1 cm.

Use a big magnet if parts of DoorProtect Fibra are mounted on the same plane. The table below provides information about the working distances between the big magnet and the detector.

DoorProtect Fibra has two reed switches. This allows both left- and right-hand installation of the magnet. DoorProtect Fibra works with one magnet on one side only. If magnets are attached on both sides, the detector cannot detect the opening correctly.

Relatively to the detector, the magnet can move along three axes: X (X1), Y, or Z. It depends on the DoorProtect Fibra installation location. For example:

• X-axis (or X1): on the roller shutter.
• Y-axis: on the sliding door.
• Z-axis: on the window.

* — for small magnet all measurements will be reduced.

Do not exceed the boundary distance between the detector and the magnet. This may cause false alarms or detector malfunction (it will not react to closing/opening of the door or window).

Signal strength and cable length

The Fibra signal level is determined by the number of undelivered or corrupted data packages over a certain period. The icon on the Devices tab indicates the signal strength:

• Three bars — excellent signal strength.
• Two bars — good signal strength.
• One bar — low signal strength, stable operation is not guaranteed.
• Crossed out icon — no signal.

The signal strength is influenced by the following factors: the number of devices connected to one line, the length and type of cable, and the proper connection of the wires to terminals.

Check the Fibra signal strength before final installation of the detector. With a signal strength of one or zero bars, we do not guarantee stable operation of the device.

The permissible cable length depends on its type, material, and the method of connecting the detectors. When connected via the Beam connection (Radial wiring) using the U/UTP cat.5 (4×2×0.51) twisted pair, the wired connection length can reach up to 2,000 meters.

When devices are connected via the Ring connection method, the maximum cable length is 500 meters in case of using a twisted pair.

Connecting devices using the Ring connection method will be available with future OS Malevich updates. Hardware update of Hub Hybrid won’t be required.

How OS Malevich updates

Detection zone

When choosing where to place the detector, conduct a Detection Zone Test to verify the operation of the device and to ensure that the detector responds correctly to opening and closing of a door or a window.

Do not install the detector

1. Outdoors. This can lead to false alarms and detector failure.
2. With two magnets at a time. The detector recognizes only one magnet on one side of the detector — left or right.
3. Inside premises with temperature and humidity outside the permissible limits. This could damage the detector.

Do not install DoorProtect Fibra with two magnets at a time. The detector recognizes only one magnet on one side — left or right.

Installation and connection

Before installing DoorProtect Fibra, make sure that you have selected the optimal location and that it meets the conditions of this manual. Cables must be hidden from view and located in a place that is difficult for intruders to access to reduce the likelihood of sabotage. Ideally, mount them in the walls, floor, or ceiling. Before the final installation, conduct tests of the detection zone and the Fibra signal strength.

DoorProtect Fibra is connected with a 4-core cable: two cores for powering the device (+24V and GND) and two cores for data transmission (line A and line B).

When connecting to the detector terminals, do not twist the wires together; solder them. The ends of the wires that will be inserted into the detector terminals should be tinned or crimped with special tips. This will ensure a reliable connection. Follow safety procedures and regulations for electrical installation work.

In order to mount a detector:

1. Turn off the hub. Disconnect the external power supply and the backup battery.
   

   

   1 — Backup battery
   2 — External power supply

2. Plug the detector connection cable into the hub casing and connect the wires to the line terminals.
   

   

   +24V — power supply input
   А, B — signal terminals
   GND — ground

3. Remove the rear panel of the detector and gently break out the perforated part to lead the cable out.
   

   

4. Run the cable from the hub into the detector casing through the hole made.
5. Connect the wires to the terminals according to the scheme below. Follow the polarity and connection order of the wires. Securely fasten the cable to the terminals.
   

   

   +24V — power supply input
   А, B — signal terminals
   GND — ground

6. If the detector is not the last one in the connection line, prepare a second cable in advance. The ends of the wires of the first and second cables, which will be inserted into the detector terminals, must be tinned and soldered together, or crimped with special tips.
7. If the detector is the last one in the line and the Beam connection (Radial wiring) is used, install a terminating resistor by connecting it to the signal terminals of the device. When the Ring connection method is used, a terminating resistor is not needed.
   More about Fibra topologies
   

   We recommend using the Ring connection method (hub – device – hub). If the ring is broken, not a single device will be disabled. In this case, two beams are formed, which will continue to operate normally and transmit events to the hub. If the ring is broken, the users and security company receive notification.

   

8. Temporarily secure the detector to a window or door frame using double-sided tape or other temporary fasteners at the chosen installation place. This is needed to test the detector.
9. Temporarily secure the magnet.
10. Turn on the hub to supply the connected detector with power. When power is applied, a detector LED will notify that the power is turned on.
11. Add a detector to the system.
12. Conduct the Signal Strength Test. The recommended signal strength value is two or three bars. Otherwise, check the connection and the condition of the cable.
13. Run a Detection Zone Test. To check the detector, open and close the window where the device is installed. If during the test the detector fails to respond to triggering in 5 cases out of 5, change the place or method of installation. The magnet may be too far from the detector.
14. If the detector passes the tests, fix the detector with the bundled screws using two fixation points (one is in the perforated part of the panel, above the tamper). When using other fasteners, make sure they do not damage or deform the mounting panel.
    

    Double-sided tape can only be used for temporary installation. The device attached by thetape may come unstuck from the surface at any time. As long as the device is taped, the tamper will not be triggered when the device is detached from the surface.

Connecting a third-party wired detector

You can connect a wired NC detector (normally closed, or NC detector) of any type (motion, opening, vibration) to DoorProtect Fibra using terminals.

DoorProtect Fibra does not power a third-party detector. It should be connected separately. For the type and voltage of the third-party detector, refer to the device documentation or contact the manufacturer’s support service.

Install a third-party detector at the distance no more than 1 meter away from DoorProtect Fibra. Increasing the length of the wire degrades the quality of communication between devices.

To connect a third-party wired detector:

1. Disconnect the external power and the hub’s backup battery.
2. Remove the front panel of DoorProtect Fibra.
3. Run the cable of the third-party wired detector into the DoorProtect Fibra casing.
4. Connect the wired detector to the DoorProtect Fibra terminals.
   

   

   NC — connection terminal
   GND — ground

5. Turn on the hub.
6. In the DoorProtect Fibra settings, enable the External contact option.
7. Check the operation of the connected wired detector.

Adding to the system

The detector is only compatible with Hub Hybrid (2G) and Hub Hybrid (4G). Adding and configuring Fibra devices is only possible through the Ajax PRO app by a user with administrator rights.

Types of accounts and their rights

Before adding a device

1. Install an Ajax PRO app.
2. Log in to a PRO account or create a new one.
3. Select a space or create a new one.
   What is a space
   How to create a space
   

   The space functionality is available for apps of such versions or later:

   • Ajax Security System 3.0 for iOS;
   • Ajax Security System 3.0 for Android;
   • Ajax PRO: Tool for Engineers 2.0 for iOS;
   • Ajax PRO: Tool for Engineers 2.0 for Android;
   • Ajax PRO Desktop 4.0 for macOS;
   • Ajax PRO Desktop 4.0 for Windows.
4. Add at least one virtual room.
5. Add a compatible hub to the space. Ensure the hub is switched on and has internet access via Ethernet, Wi-Fi, and/or mobile network.
6. Ensure the space is disarmed, and the hub is not starting an update by checking statuses in the Ajax app.

How to add DoorProtect Fibra

There are two ways to add devices: manually and automatically.

To add a detector manually:

1. Open the PRO version of the app. Select the hub you want to add DoorProtect Fibra to.
2. Go to the Devices tab and click Add device.
3. Name the detector, scan or type in the QR code (placed on the detector casing and the packaging), select a room and a group (if the group mode is enabled).
4. Click Add.

To have the detector added automatically:

1. Open the PRO version of the app. Select the hub you want to add DoorProtect Fibra to.
2. Go to the Devices tab and click Add device.
3. Select Add all Fibra devices. After scanning, a list of all devices physically connected to the hub, which have not yet been added to the system, will be displayed on the screen. The devices are sorted by the lines they are physically connected to.

After scanning the lines, the detectors will be displayed in the Devices tab. The order of the devices will depend on which line they are connected to.

By default, the device name includes the detector name and its identifier. To connect detectors to a hub, edit their name, and assign a room and a group to the device (if the group mode is activated in the hub settings).

To check which specific detector you want to add, we have provided two methods: LED indication and detector triggering.

Method 1: Via LED indication.

In the list of available devices to add, click on any option. The LED of this detector will start blinking after you press it. This way, you’ll know exactly which detector you’re adding, how to name it, and which room and group it should be assigned to.

To add a detector:

1. Click on the device in the list.
2. Create a name.
3. Specify the room and the security group (if enabled).
4. Click Save.

If the detector is connected to the hub successfully, it will disappear from the list of available detectors.

Method 2: By detector alarm.

Enable the Prioritize triggered devices option above the list of detectors.

Prompt an alarm by opening the door or window the detector protects. When triggered, the detector will move to the top of the list to the Recently triggered devices category. The detector will stay in this category for 5 seconds, after which it will be moved back to the category Lines.

To add a detector:

1. Click on the device in the list.
2. Create a name.
3. Specify the room and the security group (if enabled).
4. Click Save.

If the detector connects to the hub successfully, it will disappear from the list of available detectors.

Device status updates in the list depend on the Fibra settings; the default value is 36 seconds.

If the connection fails, check the accuracy of the wired connection and try again. If hub already has the maximum number of devices added (for Hub Hybrid, the default is 100), you will get an error notification when you add one.

DoorProtect Fibra only works with one hub. When connected to a new hub, the detector stops exchanging commands whith the old one. Once added to a new hub, DoorProtect Fibra is not removed from the list of devices of the old hub. This must be done through the Ajax app.

Malfunctions

When a detector identifies a fault (for example, there is no connection via the Fibra protocol), the Ajax app displays a malfunction counter in the upper left corner of the device icon.

All faults can be seen in the detector states. Fields with malfunctions will be highlighted in red.

Malfunction is displayed if:

• The detector temperature is out of acceptable limits.
• The detector casing is open (tamper is triggered).
• There is no connection with the hub via the Fibra protocol.

Icons

The icons display some of DoorProtect Fibra states. You can view them in the Ajax app on the Devices tab.

Icon	Meaning
	Fibra signal strength, displays the signal strength between the hub and the detector. Learn more
	The detector operates in the Always Active mode. Learn more
	Entry and/or exit delay is enabled. Learn more
	DoorProtect Fibra will work when the Night Mode is enabled. Learn more
	DoorProtect Fibra has detected opening of a door or window. The icon is displayed regardless of the security mode.
	The external contact of the DoorProtect Fibra detector is on. Learn more
	DoorProtect Fibra has been disabled. Learn more
	DoorProtect Fibra has been deactivated due to exceeding the number of alarms. Learn more
	DoorProtect Fibra has been disabled by timer. Learn more
	DoorProtect Fibra has tamper triggering events deactivated by a user or PRO with administrator rights. Learn more
	The device was not transferred to the new hub. Learn more

States

The states include information about the device and its operating parameters. DoorProtect Fibra states can be found in the Ajax app:

1. Go to the Devices tab.
2. Choose DoorProtect Fibra from the list.

Settings

To change the detector settings in the Ajax app:

1. Go to the Devices tab.
2. Choose DoorProtect Fibra from the list.
3. Go to Settings by clicking on the gear icon .
4. Set the required parameters.
5. Click Back to save the new settings.

How to set up chime

Chime is a sound signal of Ajax sirens that indicates triggering of the opening detectors when the system is disarmed. The function is used, for example, in stores to notify employees that a visitor has entered the premises.

Chime is configured in two stages: setting up opening detectors and setting up sirens.

Detectors settings

1. Go to the Devices menu.
2. Select the DoorProtect Fibra detector.
3. Go to its Settings by clicking the gear icon in the upper right corner.
4. Go to the Chime settings menu.
5. Select the events to be notified by the siren:
   • If a door or a window is open.
   • If an external contact is open (available if the External Contact option is enabled).
6. Select the notification sound: 1 to 4 short beeps. Once selected, the Ajax app will play the sound.
7. Click Back to save the settings.
8. Set up the required siren.

Indication

Functionality testing

The Ajax system provides several types of tests that help you make sure that installation points of devices are selected correctly. DoorProtect Fibra tests do not start straight away but no later than oven a single hub-detector ping period (36 seconds with a default hub settings). You can change the ping period of devices in the Fibra menu of the hub settings.

To run a test in the Ajax app:

1. Select the hub.
2. Go to the Devices menu.
3. Choose DoorProtect Fibra.
4. Go to Settings .
5. Select a test:
   • Fibra Signal Strength Test.
   • Detection zone.
6. Launch and conduct a test.

Maintenance

Check the functioning of the detector on a regular basis. The optimal frequency of checks is once every three months. Clean the detector casing from dust, cobwebs, and other contaminants as they emerge. Use a soft dry cloth suitable for equipment care.

Do not use substances that contain alcohol, acetone, gasoline, or other active solvents to clean the detector. Wipe the lens gently as scratches may impair the detector sensitivity.

Technical specifications

Complete set

1. DoorProtect Fibra.
2. Large magnet.
3. Small magnet.
4. Installation kit.
5. Quick start guide.

Warranty

Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase.

If the device does not function correctly, please contact the Ajax Technical Support first. In most cases, technical issues can be resolved remotely.

Contact Technical Support:

• e-mail
• Telegram

Manufactured by “AS Manufacturing” LLC