Application for service maintenance
Applicant
Device
Returning
Please enter a valid email address.
Please enter a valid phone number.
Device {{ index + 1 }}
ID *
ID can be found on the QR code sticker on the device packaging and in the device menu in the Ajax app. How to find out the device ID
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Could not find device by ID. Select a model from the list.
Device not found. Check the ID and try again.
Cyrillic letters were detected in the text input field. Enter the device ID in Latin letters.
Device already added.
Upon receiving the hub from the service center, check if the settings are correct. If the device is being monitored, ensure the security company receives events from the hub.
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Reason for applying
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Reason for applying *
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Select
Select the reason for contacting the service center from the list
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Comment *
Tell us more about the device malfunction and the conditions of use.
Device №{{ index + 1 }}
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Reason for applying:
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Edit
When service maintenance is done, we will send the device to you
by Nova Poshta. Recipient
Please enter a valid phone number.
Location
We pay for delivery to the post office located in Ukraine. Delivery to the address is paid by the recipient.
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Shipment fee is paid at the post office when the package is received.
Thank you. Your application has been successfully submitted. The reference number for your inquiry is {{ caseNumber }}. We will get in touch with you shortly.
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