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📘 CombiProtect User Manual

CombiProtect is a device combining a wireless motion detector with the viewing angle of 88.5° and distance up to 12 meters, as well as a glass break detector with the distance up to 9 meters. It can ignore animals and detects a person within the protected zone from the first step. It can operate for up to 5 years from a factory-assembled battery and is used inside premises.

CombiProtect operates within the Ajax security system, by connecting via the protected Jeweller protocol to the Hub. The communication range is up to 1,200 meters if there are no obstacles. In addition, the detector can be used as part of third-party security central units due to the Ajax uartBridge or Ajax ocBridge Plus integration module. 

The detector is set up via a mobile application for iOS and Android-based smartphones. The user is notified of all events through push notifications, SMS messages and calls (if activated).

The Ajax security system is self-sustaining, but the user can connect it to the central monitoring station of a private security company.

Functional Elements


  1. Light indicator
  2. Motion detector lens
  3. Microphone hole
  4. SmartBracket attachment panel (perforated part is required for actuating the tamper in case of any attempt to tear off the detector from the surface)
  5. Tamper button
  6. Device switch
  7. QR code

CombiProtect Operating Principle

CombiProtect combines two types of security devices - motion detector and glass break detector.

Thermal PIR sensor detects intrusion into a protected room by detecting moving objects with a temperature close to the temperature of the human body. At that, the detector can ignore domestic animals - you only need to set up the suitable sensitivity in the settings. 

The electret microphone is responsible for glass break detection. The intelligent event registration system requires a sequence of sounds of a specific nature - first dull blow, then ringing sound of falling chips, which prevents accidental actuation.

After actuation, the detector set in the intrusion detection mode immediately transmits an alarm signal to the Hub, activating the sirens connected to the hub and notifying the user and private security company.

If before setting the system in the intrusion detection mode the detector has detected motion, it will not set in the intrusion detection mode immediately, but during the next inquiry by the Hub.

Connecting the Detector to the Ajax Security System

The detector is connected to the Hub and set up via the Ajax Security system mobile application. To establish connection please locate the detector and the Hub within the communication range and follow the device adding procedure.

Detector Connection to Hub

Before starting connection:

  • Following the Hub instruction recommendations, install the Ajax application on your smartphone. Create an account, add the Hub to the application, and create at least one room.
  • Go to the Ajax application.
  • Switch on the Hub and check the internet connection (via Ethernet cable and/or GSM network).
  • Ensure that the Hub is in armed mode and does not start updates by checking its status in the mobile application.

⚠️ Only users with administrative privileges can add the device to the Hub

How to connect the detector to the Hub:

  1. Select the Add Device option in the Ajax application.
  2. Name the device, scan/write manually the QR Code (located on the body and packaging), and select the location room.

  3. Select Add — the countdown will begin.
  4. Switch on the device

For the detection and interfacing to occur, the detector should be located within the coverage area of the wireless network of the hub (at a single protected object). Request for connection to the hub is transmitted for a short time at the time of switching on the device.

If the connection to the Ajax Hub failed, switch off the detector for 5 seconds and repeat the attempt. 

The detector connected to the hub will appear in the list of devices of the hub in the application. Update of the detector statuses in the list depends on the device inquiry time set in the hub settings, with the default value - 36 seconds.

Connecting the Detector to Third Party Security Systems

To connect the detector to a third party security central unit using the Ajax uartBridge or Ajax ocBridge Plus integration module, follow the recommendations in the manual of the respective device.

States

 

Parameter
Value
Temperature
Temperature of the Detector. Measured on the processor and changes gradually
Signal Strength
Signal strength between the Hub and the detector
Battery Charge
Battery level of the detector, displayed in increments of 25%
Lid
The tamper mode of the detector, which reacts to the detachment of or damage to the body
Delay when entering, sec
Delay time when entering
Delay when leaving, sec
Delay time when exiting
Connection
Connection status between the Hub and the detector
Motion Detector Sensitivity
Sensitivity level of the motion sensor
Motion Detector Always Active
When turned on, the motion detector is always in the armed mode
Glass Protection Sensitivity
Sensitivity level of the glass sensor
Glass Protection Always Active
When turned on, the glass detector is always in the armed mode
Firmware
Detector firmware version
Device ID
Device identifier

Setting Up the Detector

 

Setting
Value
First field
Detector name, can be edited
Room
Selecting the virtual room to which the device is assigned
Motion Detector
When turned on, motion sensor will be active
Motion Detector Sensitivity
Choosing the sensitivity level of the motion sensor:
  • High
  • Normal
  • Low
Motion Detector Always active
When turned on, the detector always registers motion
Glass Protection Enabled
When turned on, glass breaking sensor will be active
Glass Protection Sensitivity
Choosing the sensitivity level of the glass sensor:
  • High
  • Normal
  • Low
Glass Protection Always Active When turned on, the detector always registers glass breaking
Delay when entering, sec
Selecting delay time when entering
Delay when leaving, sec
Selecting delay time on exit
Delays in night mode
Delay turned on when using night mode
Arm in night mode
When turned on, the detector will switch to armed mode when using night mode
Alert with a siren if motion detected
When turned on, HomeSiren and StreetSiren are activated when the motion detected
Alert with a siren if glass break detected
When turned on, HomeSiren and StreetSiren are activated when the glass break detected
Signal Strength Test
Switches the detector to the signal strength test mode
Detection Zone Test
Switches the detector to the detection area test
Signal Fade Test
Switches the detector to the signal fade test mode (available in detectors with firmware version 3.50 and later)
User Guide
Opens the detector User Guide
Unpair Device
Disconnects the detector from the Hub and deletes its settings

Indication

Event
Indication
Note
Turning on the detector
Lights up green for about one second

Detector connection to the Hub, ocBridge, and uartBridge
Lights up continuously for a few seconds

Hardware error
Blinks red continuously
The detector requires repair, please contact Support Service
Alarm / tamper activation
Lights up green for about one second
Alarm is sent once in 5 seconds
Battery needs replacing
During the alarm, it slowly lights up green and slowly goes out
Replacement of the detector battery is described in the Battery Replacement paragraph

Performance testing

The Ajax security system allows conducting tests for checking the functionality of connected devices.

The tests do not start straight away but within a period of 36 seconds when using the standard settings. The test time start depends on the settings of the detector scanning period (the paragraph on “Jeweller” settings in Hub settings).

  • Signal Strength Test
  • Detection Area Test
  • Signal Fade Test

Installing the sensor

The area of the controlled territory and, consequently, the efficiency of the security system depends on the location of the detector.

Location of the CombiProtect detector determines its remoteness from the hub and presence of any obstacles between the devices hindering the radio signal transmission: walls, inserted floors, large-size objects located within the room.

Check the signal level at the installation location

If the signal level is one division, we cannot guarantee stable operation of the security system. Take possible measures to improve the quality of the signal! As a minimum, move the device - even 20 cm shift can significantly improve the quality of reception.

It is advisable that the direction of the detector lens sight is perpendicular to the probable way of breaking into the room. The detector microphone is positioned at the angle of no more than 90 degrees relative to the window. 

Make sure that any furniture, domestic plants, vases, decorative or glass structures do not block the field of view of the detector. 

We recommend installing the detector at the height of 2.4 meters. 


If the detector is not installed at the recommended height, this will reduce the area of the motion detection zone and impair the operation of the function of ignoring animals.

Sensor Installation

Before installing the detector, make sure that you have selected the optimal location and it is in compliance with the guidelines contained in this manual!

The CombiProtect detector should be attached to a vertical surface or in a corner. 

  1. Attach the SmartBracket panel to the surface using factory-made screws, using at least two fixing points (one of them - above the tamper). After selecting other attachment hardware, make sure that they do not damage or deform the panel.
    The double-sided adhesive tape may only be used for temporary attachment of the detector. The tape will run dry in the course of time, which may result in the falling of the detector and actuation of the security system. Furthermore, the device may fail from a hit (as a result of an impact). 
  2. Put the detector on the attachment panel. As soon as the detector is fixed in SmartBracket, it will blink with an LED - this will be a signal that the tamper on the detector is closed.
    If the light indicator of the detector is not actuated after installation in SmartBracket, check the status of the tamper in the Ajax Security System application and then the fixing tightness of the panel.

If the detector is torn off from the surface or removed from the attachment panel, you will receive the notification.

Do not install the detector:

  • outside the premises (outdoors)
  • in the direction of the window, when the detector lens is exposed to direct sunlight
  • opposite any object with the rapidly changing temperature (e.g., electrical and gas heaters)
  • opposite any moving objects with the temperature close to that of the human body (oscillating curtains above the radiator)
  • opposite any reflective surfaces (mirrors)
  • at any places with fast air circulation (air fans, open windows or doors)
  • nearby any metal objects or mirrors causing attenuation and screening of the signal
  • within any premises with the temperature and humidity beyond the range of permissible limits

Detector Maintenance and Battery Replacement

Check the operational capability of the CombiProtect detector on a regular basis.

Clean the detector body from dust, spider web and other contaminations as they appear. Use soft dry napkin suitable for equipment maintenance. 

Do not use for cleaning the detector any substances containing alcohol, acetone, gasoline and other active solvents. Wipe the lens very carefully and gently - any scratches on the plastic may cause reduction of the detector sensitivity. 

The battery installed in the detector ensures up to 5 years of autonomous operation (with the inquiry frequency by the Hub of 3 minutes). If the detector battery is discharged, the security system will send respective notices and the LED will smoothly go up and down, if the detector detects any motion or if the tamper is actuated. 

👉🏻 Battery Replacement

Tech Specs

Sensitive element
PIR sensor (motion)
electret microphone (glass break)
Motion detection distance
Up to 12 m
Motion detector viewing angles (H/V)
88.5° / 80°
Animal ignoring option
Weight up to 20 kg, height up to 50 cm
Glass break detection distance
Up to 9 m
Microphone coverage angle
180°
Anti-tamper switch
Yes
Frequency band
868.0 – 868.6 MHz or 868.7 – 869.2 MHz depending on the region of sale
Maximum RF output power
Up to 20 mW
Radio signal modulation
GFSK
Radio signal range
Up to 1,200 m (any obstacles absent)
Power supply
1 battery CR123A, 3 V
Вattery life
Up to 5 years
Operating temperature range
For Ukraine:
From -10°С to +50°С
For other regions:
From +5°С to +40°С
Operating humidity
Up to 80%
Overall dimensions
110 х 65 x 50 mm
Weight
92 g

Complete Set

  1. CombiProtect
  2. Battery CR123A (factory-set)
  3. Installation kit
  4. Quick Start Guide

Warranty

Warranty for the Ajax Systems Inc. devices is valid for 2 years after the purchase and does not apply to the supplied battery. If the device does not work correctly, you should first contact the support service—in half of the cases, technical issues can be solved remotely!

👉🏻The full text of the warranty

👉🏻User Agreement

Technical support: support@ajax.systems

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