FireProtect 2 (Heat) Jeweller user manual

Functional elements

1. Detector front panel with Test/Mute button. To activate the button, press the center of the panel.
2. SmartBracket mounting panel. To remove the panel, turn it counterclockwise.
3. Device QR code and ID (serial number). It is used to add the detector to the Ajax system.
4. Tamper button. Triggers when an attempt is made to detach the detector from the surface or remove it from the mounting panel.

5. Service button.

6. Detector certification information.
7. Siren.
8. Green LED indicator.
9. Yellow LED indicator.
10. Red LED indicator.
11. First thermistor. Detects dangerous temperatures.
12. Second thermistor. Detects dangerous temperatures.

Operating principle

FireProtect 2 (Heat) is a wireless fire detector designed for indoor installation. Available in two versions:

• With sealed batteries. Such a detector has SB in its name. Built-in battery life is 10 years. After the batteries are discharged, the detector should be replaced with a new one.
• With replaceable batteries. Such a detector has RB in its name. Pre-installed battery life is 5 years. When the batteries are discharged, they can be replaced with new ones.

The Battery Life Optimization* feature must be enabled to ensure such a lifetime for built-in and pre-installed batteries.

* Not applicable to UL-certified FireProtect 2 detectors.

Learn more

FireProtect 2 is protected by tamper. The tamper controls the removal of the detector from the SmartBracket mounting panel: the detector reacts with LED indication and sends notifications to users in Ajax apps and the security company monitoring station.

Ajax automation devices respond to FireProtect 2 alarms and perform user-defined actions using automation scenarios. For example, the WallSwitch relay can turn on the ventilation system and emergency lighting when an alarm occurs.

Heat sensor

Test/Mute button

Тo activate the Test/Mute button, press lightly on the centre of the front panel with your hand. Use a suitable item (mop handle) if you can’t reach up the detector with your hand. Test/Mute is a mechanical button placed under the front panel of the detector.

The button performs several functions:

To run the self-test, wait at least 3 minutes after turning on the detector.

Interconnected Fire Detectors Alarm*

Sending events to the monitoring station

The Ajax system can transmit events and alarms to the PRO Desktop monitoring app as well as the Central Monitoring Station (CMS) via SurGard (Contact ID), SIA DC-09 (ADM-CID), ADEMCO 685, and other protocols. The list of supported protocols is available here.

Addressability of Ajax devices allows you to send not only events but also the type of the device, the name, virtual room, and security group assigned to it to the PRO Desktop and to the CMS. The list of transmitted parameters may differ depending on the type of the CMS and the selected communication protocol.

The ID and detector loop (zone) number are available in the detector States.

Adding to the system

Before adding a device

1. Install the Ajax app.
2. Log in to your account or create a new one.
3. Select a space or create a new one.
   What is a space
   How to create a space
   

   The space functionality is available for apps of such versions or later:

   • Ajax Security System 3.0 for iOS;
   • Ajax Security System 3.0 for Android;
   • Ajax PRO: Tool for Engineers 2.0 for iOS;
   • Ajax PRO: Tool for Engineers 2.0 for Android;
   • Ajax PRO Desktop 4.0 for macOS;
   • Ajax PRO Desktop 4.0 for Windows.
4. Add at least one virtual room.
5. Add a compatible hub to the space. Ensure the hub is switched on and has internet access via Ethernet, Wi-Fi, and/or mobile network.
6. Ensure the space is disarmed, and the hub is not starting an update by checking statuses in the Ajax app.

Only a PRO or a space admin with the rights to configure the system can add a device to the hub.

To connect to the hub, the detector should be within the coverage area of the hub radio network. To operate via a radio signal range extender first connect the detector to the hub and then to the range extender. You can do this in the range extender settings in Ajax apps.

How to connect FireProtect 2 to a hub

1. Open the Ajax app.
2. Select the hub if you have several of them or if you are using the Ajax PRO app.
3. Go to the Devices tab. Press Add Device.
4. Enter the name of the device.
5. Scan the QR code or enter the ID manually. QR code is located on the rear part of the enclosure (under the mounting panel) and on the device packaging. The device ID can be found below the QR code.
6. Select the virtual room and security group (if the group mode is enabled).
7. Click Add; the countdown will begin.
   

   If the maximum number of devices is added to the hub, when you add the device, you will get a notification about exceeding the device limit. The number of devices that you can connect to the hub depends on the central unit model.

8. Turn on the detector by holding the service button for 3 seconds. The hub connection request is sent only if the detector is enabled. If the detector fails to connect to the hub, try again in 5 seconds.

   

   The detector cannot connect to the hub if they operate on different radio frequencies. The radio frequency range of the devices depends on the region of sale. Please contact technical support for information on the operating frequency range of your devices.

Once connected, FireProtect 2 will appear in the hub device list in the Ajax app. Device status update depends on the ping interval set in the Jeweller or Jeweller/Fibra settings. The default value is 36 seconds.

FireProtect 2 works with only one hub. When connected to a new hub, the detector stops transmitting data to the old hub. Once added to a new hub, FireProtect 2 is not removed from the list of devices of the old hub. This must be done manually in the Ajax app.

Autonomous operation mode

FireProtect 2 detectors can be used autonomously without connecting to an Ajax hub. In this case, the detector notifies of fire with only a built-in siren and LED indication. Users don’t receive notifications on any Ajax apps, including Ajax Translator, or PRO Desktop.

To use the detector autonomously, follow these steps:

1. Select the optimal location of the detector using the recommendations in the Selection of installation place section.
2. Mount the detector on the SmartBracket panel as described in the Installation section.

3. Press the service button to switch on the detector

4. Wait at least 3 minutes and start a self-test with the Test/Mute button. Press the centre of the front panel and hold it for 1.5 seconds.

During a self-test FireProtect 2 notifies about each step with a built-in siren and LED indication. Once a self-test is completed, the LED indication turns off, and the detector works autonomously.

In case of an alarm, press the Test/Mute button or eliminate the cause of the alarm to mute the siren.

Indication

LEDs and the built-in siren of the detector can report alarms as well as certain states of the detector.

Detector testing

Functionality testing

The test allows you to check the status of the detector’s sensors. You can run it in two ways: by pressing the Test/Mute button on the detector or in Ajax apps.

To run the self-test, wait at least 3 minutes after turning on the detector.

If the detector is in an alarm state, the self-test is not available.

To run the test using the Test/Mute button, press the center of the front panel and hold for 1.5 seconds.

To run the test in the Ajax app:

1. Open the Ajax app.
2. Select the hub if you have several of them or if you are using the Ajax PRO app.
3. Go to the Devices menu.
4. Select FireProtect 2 (Heat).
5. Go to the settings by clicking on the gear icon .
6. Click on the Device Self-test field.

After starting the test, the red LED of the detector flashes 5 times in a row. The detector’s siren beeps in time with the LED indication. When the test is over, users receive a notification about the detector state in Ajax apps.

The detector also notifies about the test result with sound and LED indications. If the test is failed and a malfunction is detected, the detector starts to indicate a malfunction 3 seconds after the test is begun: the yellow LED flashes twice, and the siren beeps in time with the LED indication.

The self-test does not start immediately, but no later than 30 seconds after pressing the Test/Mute button or running from the Ajax app.

To stop a self-test, press the Test/Mute button again.

If no sound and LED indications occurred during the self-test, the detector may not be used. Contact our Technical Support.

Testing at the place of installation

Ajax system provides several tests to select the correct installation place of devices. Jeweller Signal Strength Test is available for FireProtect 2. The test determines the strength and stability of the signal at the intended location of the device.

To run the test in the Ajax app:

1. Select the hub if you have several of them or if you are using the Ajax PRO app.
2. Go to the Devices menu.
3. Select FireProtect 2 (Heat).
4. Go to the settings by clicking on the gear icon .
5. Select Jeweller Signal Strength Test.
6. Perform the test following the tips in the app

The test does not start immediately, but the waiting time does not exceed the duration of one detector ping interval. The default value is 36 seconds. You can change the detector ping interval in the Jeweller (or Jeweller/Fibra) menu in the hub settings.

Icons

The icons show some of the detector states. You can view them in Ajax apps in the Devices tab.

Icon	Meaning
	Jeweller signal strength between the detector and the hub or the radio signal range extender. The recommended value is two or three bars. Learn more
	Battery charge level of the device. Learn more
	The Interconnected Fire Detectors Alarm feature is activated. Learn more
	The detector operates in the Always Active mode. The icon is displayed permanently. FireProtect 2 is always active and responds to a fire 24/7, regardless of the system’s security mode. Learn more
	The detector operates through a radio signal range extender.
	The detector is permanently deactivated. Learn more
	The detector has detected that the temperature threshold has been exceeded.
	The detector was removed from the SmartBracket mounting panel, or the enclosure integrity was violated in another way. Check the mounting of the detector.
	The detector’s siren plays an alarm sound.
	Malfunction detected. A list of malfunctions is available in the detector states.
	The detector has tamper triggering events deactivated. Learn more
	The device was not transferred to the new hub. Learn more

States

The states include information about the device and its operating parameters. You can see FireProtect 2 (Heat) states in Ajax apps. To access them:

1. Open the Ajax app.
2. Select a hub if you have several of them or if you are using the Ajax PRO app.
3. Go to the Devices tab.
4. Select the device from the list.

Settings

To change FireProtect 2 (Heat) settings in the Ajax app:

1. Open the Ajax app.
2. Select the hub if you have several of them or if you are using the Ajax PRO app.
3. Go to the Devices tab.
4. Select the device from the list.
5. Go to Settings by clicking on the gear icon .
6. Set the required settings.
7. Click Back to save the settings.

Battery life optimization setting

The Battery Life Optimization feature is provided to save the detectors’ battery charge. It is available only for hubs on OS Malevich 2.14 or higher with FireProtect 2 detectors connected. This feature is enabled by default.

When the Battery Life Optimization feature is enabled, the hub increases the ping interval for FireProtect 2 detectors.

This feature doesn’t affect alarm notification delivery time.

To disable the Battery Life Optimization feature:

1. Open the Ajax app.
2. Select the hub with FireProtect 2 detectors connected.
3. Go to:

   Hub → Settings → Service → Fire Detectors Settings.

4. Disable the Battery Life Optimization toggle.
5. Click Back to save the settings.

If the Battery Life Optimization feature is disabled:

• FireProtect 2 SB (Heat) built-in battery life is 5 years (instead of 10).
• FireProtect 2 RB (Heat) pre-installed battery life is 3.5 years (instead of 7).

Battery Life Optimization feature is not applicable to UL-certified FireProtect 2 detectors. They operate from pre-installed batteries for up to 5 years.

Selection of installation place

The detector is designed for indoor installation only.

When installing on the wall, ensure the LEDs are visible to the user. It means FireProtect 2 must be installed upside down.

When choosing the location of the detector, consider the parameters that affect its operation:

• Jeweller signal strength.
• Distance between the detector and the hub.
• Presence of barriers for radio signal passage between devices: walls, interfloor ceilings, large objects located in the room.

Consider the placement recommendations when designing the project of Ajax system for the object. The security system must be designed and installed by specialists. The list of recommended Ajax partners is available here.

Signal strength

The Jeweller signal strength is determined by the ratio of the number of undelivered/corrupted data packets that are exchanged between the hub and the detector to expected ones within a certain period of time. Signal strength is indicated by the icon on the Devices tab:

• Three bars — excellent signal strength.
• Two bars — good signal strength.
• One bar — low signal strength; stable operation is not guaranteed.
• Crossed out icon — no signal; stable operation is not guaranteed.

If after relocation the detector still has a low or unstable signal strength, use a radio signal range extender.

Do not install the detector

1. Outdoors. This can lead to the detector failure.
2. In places with low or unstable Jeweller signal strength. This can result in the connection loss.
3. Inside premises with temperature and humidity outside the permissible limits. This could damage the detector.
4. In places with fast air circulation. For example, near fans, vents, open windows, or doors. This may interfere with fire detection.
5. Opposite any objects with rapidly changing temperature. For example, electric and gas heaters. This can lead to false alarms.
6. In the corners of the room. This may interfere with fire detection.
7. In bathrooms, showers, or other areas where the temperature changes rapidly. This can lead to false alarms.
8. Near lighting fixtures, decorations, and other interior items that may interfere with the circulation of air in the room. This may interfere with fire detection.
9. On surfaces that are usually warmer or colder than the rest of the premise. For example, roof traps. Temperature fluctuations can interfere with fire detection.
10. In high or inconvenient places. Access to the Test/Mute button is required to mute the alarm and test the detector if it’s used without connection to a hub.

Installation

Make sure that you have selected the optimal installation place, and it complies with the requirements of this manual.

Only a competent specialist should install this device.

To install the detector:

1. Remove the SmartBracket mounting panel from the detector. To remove the panel, turn it counterclockwise.
2. Fix the SmartBracket panel to a surface using double-sided adhesive tape or another temporary fastener. The mounting panel has the UP sign, which indicates the correct position.
   

   Use double-sided adhesive tape for temporary fixation only. The device fixed by the adhesive tape can peel off the surface at any time, which can lead to damage if the device is dropped.

3. Run the Jeweller Signal Strength Test. The recommended value is two or three bars.

   If the signal strength is a single bar or lower, we cannot guarantee the stable operation of the detector. Consider to relocate the device as repositioning even by 8 inches can significantly improve the signal strength. If there is still low or unstable signal after the relocation, use a radio signal range extender.

4. Remove the detector from the mounting panel.
5. Attach the SmartBracket panel with the bundled screws using all fixation points. When using other fasteners, make sure they do not damage or deform the mounting panel.
6. Place the detector on the SmartBracket mounting panel.
7. Adjust the position of the detector, if it is necessary.

It is necessary to perform a Self-test after the installation is finished.

Actions to take in case of Fire alarm (Smoke/Heat)

NEVER IGNORE THE ALARM! Assume that it is a real fire alarm, and you have to evacuate from the premises immediately, even if you doubt about the cause of the alarm signal.

1. Don’t open the doors if you feel heat or smoke behind them. Check other entries and use an alternative way to escape. Close all doors behind you as you leave.
   

   If heavy smoke enters a room, stay close to the floor and crawl out. If possible, breathe through a wet cloth or hold your breath. Please note that more people die because of smoke inhalation than fire.

2. Evacuate as quickly as you can, don’t panic. Save time, and don’t pack your things. Arrange a meeting place outside for everybody in the building. Check if everyone got out safely.
3. Call the fire department immediately by yourself or ask someone nearby. Remember, even the smallest fire can spread quickly, so do not hesitate to call the fire department. Call the fire department even if the alarm is automatically transmitted to a monitoring station.

NEVER come back to the house on fire.

Malfunctions

If FireProtect 2 malfunction is detected (for example, there is no connection with the hub), the malfunction counter is displayed in the device field in the Ajax apps.

All malfunctions are displayed in the detector States. Fields with malfunctions will be highlighted in red.

The device can report malfunctions to the CMS, as well as to users through push notifications and SMS.

FireProtect 2 (Heat) malfunctions:

• There is no connection with the hub or radio signal range extender.
• The detector’s enclosure is open.
• Low battery charge level.
• Hardware malfunction (failure of the sensor of the detector).

Maintenance

The detector has a self-test system and does not require the user or installer intervention. We recommend to periodically run a self-test to familiarize people with the alarm sound and LED indication.

FireProtect 2 devices connected to the Ajax hubs generally do not require routine testing. All connected devices are constantly monitored for possible Faults or Low battery.

However, we encourage all users to test FireProtect 2 devices periodically (monthly)* to allow residents of the building to become familiar with the fire alarm signals of the system.

*Please be aware that your local regulation might require more frequent testing (e.g., weekly).

Clean the detector enclosure of dust, cobwebs, and other contaminants as they emerge. Use a soft dry cloth suitable for equipment care. Do not use substances that contain alcohol, acetone, gasoline, and other active solvents.

The service life of the detector is 10 years. After this period, the sensitivity of the sensors decreases. We recommend replacing the detector with a new one to ensure uninterrupted fire protection at the premises.

A detector with sealed batteries (has SB in the name) should be replaced with a new one after the batteries are discharged.

Ensure the batteries are installed with the correct polarity. The polarity is marked inside the enclosure. Please run a self-test with Ajax apps or by pressing the Test/Mute button after the batteries are replaced to check the correct operation of the detector.

Technical specifications

Complete set

For FireProtect 2 RB (Heat)

1. FireProtect 2 RB (Heat) Jeweller
2. SmartBracket mounting panel
3. Installation kit
4. 2 × CR123A battery (pre-installed)
5. Quick start guide

For FireProtect 2 SB (Heat)

1. FireProtect 2 SB (Heat) Jeweller
2. SmartBracket mounting panel
3. Installation kit
4. Quick start guide

Warranty

Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase.

If the device does not function correctly, please contact the Ajax Technical Support first. In most cases, technical issues can be resolved remotely.

Contact Technical Support:

• email
• Telegram