BulletCam

Wired AI-powered security IP camera

FAQ

PRO Desktop allows you to configure video looping from required cameras. It helps you continuously monitor the situation at the site without manually switching the layouts or channels.

To create a slide show, in PRO Desktop:

  1. Go to the Video wall tab.
  2. Enable the Open Video wall widget toggle.
  3. Select at least one display if you have more than one.
  4. Click the slide show icon .
  5. Click the Create slideshow button.
  6. Edit a title and click the Add cameras button.
  7. Select a layout and required channels.
  8. Click Apply, then click Create.

The added slide shows will be available by clicking the corresponding icon . You can start, pause, and edit them.

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PRO Desktop allows you to fix the last timestamp (the point where you stopped seeking) for all cameras. Thus, you can easily find the desired event on different cameras.

When a user focuses on an appropriate timestamp, the system stores this position for 10 minutes and applies the stored timestamp to all channel archives a user opened during these 10 minutes.

The feature is available when cameras or Ajax NVR have a storage device and a user has appropriate privacy permission.

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To quickly and simply navigate the video wall widget, keyboard shortcuts are added to PRO Desktop. These shortcuts give you instant access to key features and help you work within the video wall.

Keyboard shortcut Description
1 0.5x playback speed
2 1x playback speed (by default)
3 1.5x playback speed
4 2x playback speed
5 4x playback speed (for cameras connected via Ajax NVR only)
6 8x playback speed (for cameras connected via Ajax NVR only)
Space Play/pause
</> Previous/next frame
F Maximize window
Esc Minimize window
Tab Archive entry/exit
Keyboard shortcut Description
Left/right arrow Pan left/right
Up/down arrow Tilt up/down
+ (plus key) Zoom in
– (minus key) Zoom out
Shift + left arrow Focus near
Shift + right arrow Focus far
1–9 Go to PTZ presets from 1 to 9
H Go to PTZ default settings
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You can use an empty space for 180 days from the date the space was created or from the date the last device was deleted. After this period, an empty space will be deleted.

To avoid space configuration loss, the system sends a notification after 173 days from the date the space was created or from the date the last device was deleted.

The system will delete the empty space even if it is armed. The user can delete the empty space only when the system is disarmed. When the space is deleted (automatically or manually), its events are also deleted.

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You can create and use a limited number of empty spaces. Ajax space is empty when no Ajax hub, Ajax camera, Ajax NVR video recorder, or Yale smart lock is added.

You can create and use:

  • 100 empty spaces as a user,
  • 1000 empty spaces as a PRO or a company.

If a space is empty, you cannot arm it or use the panic button in Ajax apps.

You can still create and use an unlimited number of spaces with devices.

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No, when the space is deleted (manually or automatically), its events are also deleted. You cannot restore it.

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You can install a microSD card with a memory capacity from 32 GB to 256 GB in Ajax BulletCam.

The memory card should be V30 or faster. Using V30 cards for video surveillance cameras ensures high transfer rates, sufficient to process high-resolution video without dropping frames. A memory card with a capacity of 256 GB is sufficient for 4 days of recording with default settings.

The actual size of recordings may vary depending on Video codec, Resolution, Frame rate, Bit rate, GOP (Group of Pictures) length, and VBR (Variable Bit Rate) quality settings.

Using the video storage calculator, you can calculate the NVR or camera required storage capacity and estimated recording time based on the video stream settings.

The memory card is not included in the complete camera set. Additionally, the camera can operate without a memory card via NVR or in non-recording mode.

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You can install a storage device with a memory capacity of up to 16 TB (SATA connectivity, 3.5” size) in NVR. The hard drive is not included in the NVR set.

Using the video storage calculator, you can calculate the NVR required storage capacity and estimated recording time based on the settings.

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You can calculate the number of cameras and NVRs that can be added to the space using the video device calculator.

Each camera or NVR can be added to only one space.

Third-party cameras require an Ajax hub for connection and can transmit only an RTSP stream without access to the archive.

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No, you only need to update your app:

Features will remain the same, including the Control and Rooms tabs and quick access to automation devices.

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Space is a virtual entity where various autonomous devices located on the same physical object are gathered. To create a space, a user does not need an Ajax hub. Devices are added to a system according to the needs of the facility.

You can add a hub with detectors, only NVR with cameras, only Ajax cameras, smart locks, or combine all these devices into one system.

The space concept offers flexibility for customizing the system according to the specific needs of the facility.

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