Superior MotionCam AM (PhOD) Jeweller

Wireless PIR motion detector with an anti-masking system. Taking on-demand photos and photos by alarm, schedule, scenario, tamper alarm, or masking attempt.

FAQ

The identifier (ID) is the serial number of the device. It is located under the QR code on the body, board, and packaging of the device.

ID at the bottom of the box

ID under the lid

The ID can also be found in the device states in the Ajax app.

  1. Sign in to the Ajax app.
  2. Select the required hub from the list if you have several of them or if you are using a PRO app.
  3. Go to the Devices menu.
  4. Select a device from the list. Device ID information is located at the bottom of the status screen.
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OS Malevich 2.13 adds to the system a new user right — managing privacy settings.

A user with this right determines which users of the security system can take photos on demand, view photos taken on demand, and have access to video surveillance cameras.

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Photos on demand are not sent to the security company CMS (central monitoring station). They are available only in Ajax apps for users who have access to these photos.

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Photos on demand are only available for detectors with the PhOD mark in their names.

MotionCam (PhOD) detectors can take photos on demand, by alarm, by scenario (in case of alarms from other Ajax devices), and by schedule.

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The Ajax security system provides 4 tests to select the correct installation location for the devices, and to check their proper operation:

The Jeweller and Wings signal strength tests determine the signal strength and stability at the intended location of the device.

The detection zone test helps to determine at what distance the detector will detect motion. To determine the detection zone, monitor the LED indicator of the device: during the test, it lights constantly, and turns off when motion is detected. At the same time, a pop-up window appears in the app informing you that the device has detected motion.

In-app notifications are available for hubs with firmware version Malevich 2.26 and later and in apps of such versions and later:

  • Ajax Security System 3.11 for iOS;
  • Ajax Security System 3.11 for Android;
  • Ajax PRO: Tool for Engineers 2.11 for iOS;
  • Ajax PRO: Tool for Engineers 2.11 for Android;
  • Ajax PRO Desktop 4.11 for macOS;
  • Ajax PRO Desktop 4.11 for Windows.

The signal attenuation test helps to artificially reduce or increase the power of the radio transmitter. The test simulates a change in the room environment to check the connection stability between the device and the hub.

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Detectors with photo verification have two radio modules and operate via two protocols: Jeweller and Wings. Jeweller is used for transmitting alarms and events, while Wings is used for transmitting photos.

ReX has only one radio module and supports only the Jeweller protocol.

Detectors with photo verifications can be connected to a ReX 2 radio signal range extender that supports both protocols.

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By default, only the first 10 alarms come with photos. This can be changed in the detector settings in the Alarms with photo verification section.

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When the data buffer of the detector or hub is full, alarms come without photos and notifications are displayed with a crossed-out eye icon in the app.

Permanent triggering in combination with radio interference or loss of connection between the hub and Ajax Cloud may be the reason for the full data buffer.

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The firmware version can be found in the device states in the Ajax app.

  1. Sign in to the Ajax app.
  2. Select the required space from the list if you have several of them or if you are using a PRO app.
  3. Go to the Devices menu.
  4. Select a device from the list. The firmware version information is located on the status screen at the bottom.
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