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Type4 ManualCallPoint Jeweller

Updated

Type4 ManualCallPoint Jeweller is a wireless Type 4 addressable resettable button for manual fire alarm activation. The device allows you to activate an alarm in case of an emergency. The button can be reset using a special tool (key) included in the kit. The device is designed for indoor installation only.

To transmit alarms and events, Type4 ManualCallPoint Jeweller communicates with the fire alarm central unit via the secure Jeweller protocol. The communication range is up to 1,700 meters without obstacles.

Functional elements

  1. Transparent protective lid.
  2. LED indicator.
  3. Resettable frangible element.
  4. SmartBracket mounting panel.
  5. Tamper button. Triggers when someone tries to detach the button enclosure from the surface or remove it from the mounting panel.
  6. Power button.
  7. QR code with the device ID for pairing the button with an Ajax central unit.
  8. Hole for the special tool.
  9. Special tool (key).

Compatible central units and range extenders

Type4 ManualCallPoint Jeweller requires the Ajax fire alarm central unit with an up-to-date OS Malevich version.

Operating principle

Type4 ManualCallPoint Jeweller enables alarm triggering in case of an emergency. Lift the transparent protective lid (if installed) and press the central part (resettable frangible element) to activate. This action moves the frangible element inward, raising the alarm. Two yellow stripes will appear at the top and bottom, indicating the device’s state.

Ajax devices from the Type4 Line connected to the central unit are assigned to one of 40 Fire zones. When a fire is detected in any zone or Type4 ManualCallPoint Jeweller is pressed, all Ajax Type4 sounders and VADs across the facility raise an alarm, and the Type4 I/O Module (2X2) Jeweller relays are activated.

Type4 ManualCallPoint Jeweller operates in different modes: Fire alarm, Evacuation (by default), Auxiliary alarm, Fault alert, Panic button, Gas leak alarm, Water leak alarm, and Custom action.

In all modes except Custom action, the button raises an alarm regardless of the security mode and activates alarm scenarios involving this device. The system also transmits an alarm signal to the CMS and users in the app. The former is optional and can be configured in the button settings.

Jeweller data transfer protocol

Jeweller is a wireless data transfer protocol that provides fast and reliable two-way communication between the central unit and devices. The device uses Jeweller to transmit commands, alarms, and events.

Sending events to the monitoring station

The Ajax system can transmit alarms to both the Ajax PRO Desktop monitoring app and the CMS in the formats of SurGard (Contact ID), SIA (DC-09) (SIA-DCS), ADEMCO 685, and other protocols.

Type4 ManualCallPoint Jeweller can transmit the following events:

  1. Fire alarm / recovery.
  2. Panic button alarm / recovery.
  3. Auxiliary alarm / recovery.
  4. Gas leak alarm / recovery.
  5. Fault alarm / recovery.
  6. Water leak alarm / recovery.
  7. Custom action.
  8. Tamper alarm / recovery.
  9. Loss/restoration of connection with the central unit.
  10. Permanent deactivation/activation of the button.

The system allows disabling fault indication and notifications of Jeweller connection loss for EN54 devices used in mobile environments, such as fire engines.

How to disable Jeweller connection loss notifications for EN54 devices

When an alarm is received, the operator at the security company’s CMS knows what happened and precisely where to dispatch a rapid response team. The addressability of Ajax devices allows sending events to Ajax PRO Desktop or the CMS, including the device type, its name, virtual room, fire zone, and location description. Note that the list of transmitted parameters may vary depending on the CMS type and the selected communication protocol for it.

The ID and the loop (zone) number of the device can be found in its states in the Ajax app.

Selecting the installation site

The device is intended for indoor installation only. Follow your local fire safety regulations when selecting the device installation site.

When choosing a location for Type4 ManualCallPoint Jeweller, consider the parameters that affect its operation:

  • Jeweller signal strength;
  • the distance between the device and the central unit or radio signal range extender;
  • the presence of barriers that might hinder radio signal transmission between devices, such as walls, interfloor ceilings, or large objects located in the premises.

Type4 ManualCallPoint Jeweller should be located on escape routes, particularly at all storey exits and all exits to open air leading to an ultimate place of safety (even if these exits are not labeled as fire exits).

Type4 ManualCallPoint Jeweller should be fixed at a height of 1.4 m above the finished floor level, in easily accessible, well-illuminated, and conspicuous positions free from potential obstruction. They should be set against a contrasting background for easy recognition. A lower mounting height is acceptable if there’s a high likelihood that the first person to raise a fire alarm will be a wheelchair user.

Consider the placement recommendations when designing the security system project for the facility. The security system should be designed and installed by professionals. A list of recommended partners is available here.

Signal strength

The Jeweller signal strength is determined by the number of undelivered or corrupted data packages over a certain period of time. The icon on the Devices tab indicates the signal strength:

  • three bars — excellent signal strength;
  • two bars — good signal strength;
  • one bar — low signal strength, stable operation is not guaranteed;
  • crossed out icon — no signal.

Run the Jeweller signal strength test before final installation. The test checks the signal strength at the device’s maximum transmission power. To comply with the Type4 requirements, the signal strength between the device and the central unit must be three bars.

If the test shows the signal strength of one or zero bars, we do not guarantee stable operation of the device. Consider relocating the device, as adjusting its position even by 20 cm can significantly improve the signal strength. If the signal remains poor or unstable after relocation, consider using a radio signal range extender.

Where not to install the device

  1. Outdoors, as it can lead to false alarms and device failure.
  2. Inside premises with temperature and humidity levels outside the permissible limits, as this can damage the device.
  3. Closer than 1 meter to the central unit or radio signal range extender to prevent connection loss with the central unit.
  4. In areas with low or unstable signal strength, this may result in connection loss with the central unit.
  5. In hard-to-reach or poorly-lit places.

Installation

Before installing Type4 ManualCallPoint Jeweller, ensure that you have selected the optimal location that complies with the requirements of this manual.

To mount the button:

  1. Remove the SmartBracket mounting panel from the button. To do this, insert the special tool into the hole and slide the mounting plate down.
  2. Fix the SmartBracket mounting panel using double-sided tape or other temporary fasteners. Place the mounting panel on a vertical surface at a height of 1.4 meters.

    Use double-sided tape only for temporary attachment. If the device is only attached with tape, it may detach from the surface at any time, and the tamper will not trigger if the device is removed.

  3. Place the button, with the transparent lid closed, onto the SmartBracket mounting panel. The device’s LED indicator will flash, signaling the tamper on the button is closed.
  4. Run the Jeweller signal strength test. Aim for a signal strength of two or three bars.
  5. Remove the button from SmartBracket.
  6. Securely attach the SmartBracket mounting panel using the bundled screws at all fixation points. One fixation point is in the perforated part of the mounting panel, above the tamper. If using alternative fasteners, ensure they do not damage or deform the mounting panel.
  7. Reattach the button onto the SmartBracket mounting panel.

The special tool has a hole in its enclosure, making it handy to carry. Those responsible for fire safety might find it convenient to attach the special tool to their keychain.

Adding to the system

To connect Type4 ManualCallPoint Jeweller to the central unit, the device must be located at the same secured facility as the system (within ​​the central unit’s radio network range).

When using a radio signal range extender, first add Type4 ManualCallPoint Jeweller to the central unit, then connect it to the range extender in its settings.

The central unit and the device operating at different radio frequencies are incompatible. The radio-frequency range of the device may vary by region. We recommend purchasing and using Ajax devices in the same region. You can verify the range of operating radio frequencies with the technical support service.

Before adding a device

  1. Install the Ajax app.
  2. Log in to your account or create a new one.
  3. Select a space or create a new one.
  4. Add at least one virtual room.
  5. Add a compatible central unit to the space. Ensure the central unit is switched on and has internet access via Ethernet, Wi-Fi, and/or mobile network.
  6. Ensure the space is disarmed, and the central unit is not starting an update by checking statuses in the Ajax app.

Only a PRO or a space admin with the rights to configure the system can add a device to the central unit.

Connecting to the central unit

  1. Open an Ajax app. Select a space to which you want to add the device.
  2. Go to the Devices tab and tape Add device.
  3. Scan the QR code or enter the device ID manually. A QR code with the ID is placed on the device enclosure under the SmartBracket mounting panel. Also, it is duplicated on the device packaging.
  4. Assign a name to the device.
  5. Select a virtual room.
  6. Select a fire zone and specify the device location in the Location field.
  7. Select Add device, and the countdown will begin.
  8. Switch on the device by holding the power button. Once the device is added, the LED will flash once.

When connecting Type4 ManualCallPoint Jeweller via the radio signal range extender, the button won’t automatically switch between the radio networks of the range extender and the central unit. However, you can manually assign Type4 ManualCallPoint Jeweller to another central unit or range extender in the app.

If you’ve reached the maximum number of devices the central unit can support (depending on the model), you’ll receive a notification when attempting to add another device.

Once connected to the central unit, the button will appear in the list of its devices in the Ajax app.

Type4 ManualCallPoint Jeweller works with one central unit. When connected to a new central unit, the device stops sending events to the old one. Adding the button to a new central unit does not automatically remove it from the device list of the old one. This must be done through the Ajax app.

Faults

When a fault is detected, the Ajax app displays a counter on the device icon. All faults and faults are indicated in the device’s states. Corresponding fields will be highlighted in red.

A fault is displayed if:

  • no connection with the central unit or radio signal range extender via Jeweller;
  • the button battery is low;
  • the device enclosure is open (tamper is triggered).

Icons

The icons in the app display some Type4 ManualCallPoint Jeweller states. To access them:

  1. Sign in to the Ajax app.
  2. Select a space.
  3. Go to the Devices tab.
Icon Value

Jeweller signal strength displays the signal strength between the central unit and the button. The recommended value is 3 bars.

Learn more

Battery charge level of the button.

Learn more

The button operates via a radio signal range extender.
The button test is in progress.
The button has a fault. The list of faults is available in the device states.
The button is pressed.
The button is disabled.
The device has lost connection with the central unit or the central unit has lost connection with the Ajax Cloud server.

The device has not been transferred to the central unit.

Learn more

States

The states include information about the device and its operating parameters. You can find the states of Type4 ManualCallPoint Jeweller in Ajax apps:

  1. Go to the Devices tab.
  2. Select Type4 ManualCallPoint Jeweller from the list.
Parameter Value
Alarm

The button has been pressed in Fire alarm or Evacuation mode.

The field is displayed only if a fire is detected.

Data import Displays the error when transferring data to the new central unit:

  • Failed — the device has not been transferred to the new central unit.

Learn more

Fault

Click the button to open the list of the device faults.

The field appears only if a fault is detected.

Disabled

The device is disabled. It does not respond to the alarm or notify users and the monitoring station.

Tapping on opens a list of disabled device functions.

The field is displayed only if the device is disabled.

Test The device test is in progress.
Temperature Temperature of the device. It is measured on the processor and changes depending on the ambient temperature.
Jeweller signal strength

Signal strength between the central unit or range extender and the button on the Jeweller channel.

The recommended value is 3 bars.

Connection via Jeweller Connection status on the Jeweller channel between the device and the central unit or the range extender:

  • Online — the device is connected to the central unit or the range extender. Normal status.
  • Offline — the device is not connected to the central unit or the range extender. Check the button connection.
ReX Connection status between the device and the radio signal range extender.
Battery charge Battery charge level of the device. Two states are available:

  • OK.
  • Low.

How battery charge is displayed in Ajax apps

Lid The status of the button tamper that responds to detachment or opening of the device enclosure:

  • Open — the button was removed from the SmartBracket mounting panel, or its integrity was compromised. Please check the device’s mounting.
  • Closed — the button is installed on the SmartBracket mounting panel, and both the device enclosure and mounting panel remain uncompromised. Normal status.

Learn more

Current state If the device is operating in Fire alarm, Evacuation, Auxiliary alarm, Panic button, Gas leak alarm, fault alert, or Water leak alarm modes:

  • Alarm — button pressed;
  • No alarm — button not pressed.

If the device is operating in the Custom action mode:

  • Button pressed;
  • Button not pressed.
Operating mode The button operating modes are:

  • Fire alarm.
  • Evacuation.
  • Auxiliary alarm.
  • Fault alert.
  • Panic button.
  • Gas leak alarm.
  • Water leak alarm.
  • Custom action.
Local alarm only When enabled, an alarm from this device will not send a signal to the central monitoring station. However, alarms from interconnected fire detectors are activated regardless of the state of this toggle.
Fire zone Number and name of the fire zone to which the device is assigned.
Room Name of the room to which the device is assigned.
Location Detailed description of the device location.
Firmware Type4 ManualCallPoint Jeweller firmware version.
Device ID Device ID. Also available on the QR code on both the button enclosure and its packaging.
Device No. Number of the device loop (zone).

Settings

To change Type4 ManualCallPoint Jeweller settings, in the Ajax app:

  1. Go to the Devices tab.
  2. Select Type4 ManualCallPoint Jeweller from the list.
  3. Go to Settings .
  4. Set the required parameters.
  5. Click Back to save the new settings.
Parameter Value
Name Name of the device. Can be changed.
Fire zone

Selecting the fire zone to which Type4 ManualCallPoint Jeweller is assigned.

The fire zone is displayed in the text of SMS and notifications in the event feed.

Room Selecting the virtual room to which Type4 ManualCallPoint Jeweller is assigned.
Location

Detailed description of the device location. It is displayed next to the room name in the event feed notifications.

The location field can contain up to 24 Latin or Cyrillic characters.

Operating mode Selecting the button operating mode:

  • Fire alarm — alerts about fire in the facility.
  • Evacuation — activates evacuation signal in case of fire hazard.
    Auxiliary alarm — alerts when emergency help is needed.
  • Fault alert — notifies about issues with safety or control devices within premises.
  • Panic button — alerts when personal or property safety is threatened.
  • Gas leak alarm — alerts about potential gas leaks.
  • Water leak alarm — alerts about leakage.
  • Custom action — triggers user-defined actions, such as unlocking a door or turning on lights. The system doesn’t send an alarm to users and CMS.

After pressing the button in all modes except Custom action, an alarm is sent to the Ajax app and CMS, and scenarios in which the button is involved are activated.

Local alarm only When enabled, an alarm from this device will not send a signal to the central monitoring station. However, alarms from interconnected fire detectors are activated regardless of the state of this toggle.
Jeweller signal strength test

Allows the user to determine signal strength and stability in the intended installation place.

Learn more

User manual Opens Type4 ManualCallPoint Jeweller user manual.
Device disablement

The option allows for deactivating the device or its specific functions.

The device remains within the system, but will no longer raise an alarm.

Delete device Disconnects Type4 ManualCallPoint Jeweller from the central unit and deletes its settings.

Indication

Type4 ManualCallPoint Jeweller informs about its state with an LED indication in the upper right corner of the device.

Category Indication Event
Alarm. The LED flashes continuously. The LED flashes as long as the frangible element is pressed.
Tamper alarm. The LED flashes once. The button is removed from the SmartBracket mounting panel.
Turning on the button. The LED flashes once. To turn on the button, hold the power button for 1 second.
Turning off the button. The LED flashes three times. To turn off the button, hold the power button for 2 seconds.
Fault detected. The LED flashes continuously.
Low battery level. The LED flashes once per minute.
Battery completely drained. The LED flashes rapidly for a short time.

Functionality testing

The Ajax system offers several types of tests to assist in selecting the correct installation location for the devices. These tests do not start immediately. However, the waiting time does not exceed the duration of one “central unit—device” polling interval. You can check and configure the polling interval in the central unit settings (Сentral unitSettings Jeweller or Jeweller/Fibra).

To run a test, in the Ajax app:

  1. Select the required space.
  2. Go to the Devices tab.
  3. Select Type4 ManualCallPoint Jeweller from the list.
  4. Go to Settings .
  5. Select Jeweller signal strength test.
  6. Run the test.

Actions to take in case of a fire alarm

NEVER IGNORE THE ALARM! Always assume the alarm is real, and evacuate from the premises immediately, even if you have doubts about the cause of the alarm signal.

  1. Don’t open doors if you feel heat or smoke behind them. Check other exits and use an alternative escape route. Always close doors behind you when leaving.

    If heavy smoke enters a room, stay close to the floor and crawl out. If possible, breathe through a wet cloth or try to hold your breath. Be aware that smoke inhalation causes more death than fire.

  2. Evacuate as quickly as you can, don’t panic. Save time, don’t pack your things. Arrange a meeting place outside for everyone in the building. Ensure everyone has evacuated safely.
  3. Call the fire department immediately, or ask someone nearby. Remember, even small fires can spread rapidly; call the fire department even if the alarm is automatically transmitted to a monitoring station.

NEVER come back to the house on fire.

Maintenance

Clean the device’s enclosure to remove dust, cobwebs, and other contaminants as they emerge. Use soft, dry wipes suitable for cleaning electronic equipment. Avoid using substances that contain alcohol, acetone, petrol, and other active solvents when cleaning the device.

The pre-installed battery lasts up to 7 years with typical use (one press of one minute per week). Using it more often may reduce its lifespan. You can monitor the battery level at any time in the Ajax app.

Warranty

Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the date of purchase.

If you encounter any issues with the device’s functionality, we recommend contacting Ajax Technical Support first. In most cases, technical issues can be resolved remotely.

Contact Technical Support:

Manufactured by “AS Manufacturing” LLC

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