Fault diagnosis
Performance testing of the device hardware components as requested by the client.
Maintenance and repair
Services
Preventive care and cleaning
Professional technical maintenance of the device.
Component and modular repairs
Repair of a faulty device at Ajax Systems production site with a full cycle of performance testing. 6 months warranty.
Body parts replacement
Replacement of damaged or missing body or mounting elements of the device. 6 months warranty.
Warranty replacement
Replacement of a faulty device during the warranty period.
Software update
Installation of the most recent firmware version on the detector, siren, panic button, keyboard, key fob, relay or integration module.
Ajax Service Center
Opening hours
Monday – Saturday: 9:00 a.m.–6:00 p.m.
Sunday: day off
Sunday: day off
Contacts
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Send the device to out detailsCityKyivAddress5 Semena Skliarenka StreetPhone number+38 (097) 745-62-20LLCAJAX SYSTEMS MANUFACTURINGUSREOU code42593133We pay the delivery fee for transferring within Ukraine
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Fill out the application and indicate the TTN number
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Receive the deviceAfter performing maintenance or repair, we will send you the device to the Nova Poshta branch specified in the service request.
Upon receiving the hub from the service center, check if the settings are correct. If the device is being monitored, ensure the security company receives events from the hub.
