Partner Portal

Superior KeyPad TouchScreen G3 Jeweller

Wireless keypad with a touch screen, supporting authentication via Pass, Tag, smartphones, and codes

FAQ

Yes, keypads with a touch screen, like other Jeweller or Fibra devices, still operate in case of a power outage or when connection to the Internet or Ajax Cloud is down.

In case of a power outage, the wireless keypad is powered by its batteries, while the wired keypad is powered by the hub battery via the Fibra line. Also, the wired keypad has backup batteries that can power it in addition to the Fibra line.

Keypads with a touch screen do not connect to the Internet directly, so the absence of an Internet connection does not affect the keypad’s operation. When the hub loses Internet connectivity, the system remains fully operational locally.

Copied

No, keypads with a touch screen cannot display the air quality monitors readings.

Copied

Yes, keypads with a touch screen have the event feed, which allows users to view the system’s latest alarms and events directly on the keypad screen.

Note that the specific firmware versions are required for KeyPad TouchScreen Jeweller and Superior KeyPad TouchScreen Fibra to support the event feed feature. Check the system requirements in the following articles:

KeyPad TouchScreen Jeweller firmware update: latest events on screen

On-screen event feed now on Superior KeyPad TouchScreen Fibra

Copied

No, the system cannot be configured via keypads with a touch screen.

However, users can activate or deactivate the Chime feature via the keypad touchscreen if the Chime managing with keypad option is enabled in the keypad settings.

Copied

No, keypads with a touch screen cannot be used to answer visitors who ring video doorbells.

Copied

No, keypads with a touch screen cannot display video from cameras.

Copied

No, keypads with a touch screen cannot be used to control the Bukhoor mode.

Copied

No, only the fire alarms of Ajax residential fire detection and alarm devices can be muted using a keypad with a touch screen.

Copied

Featured articles

Advanced encryption and frequency hopping in Superior Jeweller

Spelling error report

The following text will be sent to our editors: