In most cases, the release of new firmware versions for detectors, sirens, control, and automation devices is due to the changes in production processes. However, some updates add new features, either to comply with regional standards or to enhance the capabilities of the Ajax system.
This article answers the following questions:
- What device functions depend on the device firmware
- How to find out the device firmware version
- How to update device firmware
Firmware or embedded software is software and hardware settings stored in the non-volatile memory of the device. Essentially, it is a program that determines how a device works.
What functions depend on the device firmware
| Function | Device | Firmware version |
|
Disabling LED indication in case of alarm |
DoorProtect Jeweller | 5.55.0.0 and later |
| DoorProtect Plus Jeweller | 5.55.0.0 and later | |
| MotionProtect Jeweller | 5.55.0.0 and later | |
| MotionProtect Plus Jeweller | 5.55.0.0 and later | |
| CombiProtect Jeweller | 5.55.0.0 and later | |
| MotionProtect Outdoor Jeweller | 5.55.0.0 and later | |
| MotionCam Jeweller | 5.55.0.0 and later | |
| GlassProtect Jeweller | 5.55.0.0 and later | |
| MotionProtect Curtain Jeweller | 6.53.1.1 and later | |
|
Connection of the roller shutter motion detector |
DoorProtect Plus Jeweller | 5.53.1.0 and later |
|
Pulse mode operation |
WallSwitch Jeweller | 5.54.1.0 and later |
| Socket (type F) Jeweller | 5.54.1.0 and later | |
|
Setting the display brightness and selecting the contact state: NC/NO |
Socket (type F) Jeweller | 5.54.1.0 and later |
|
Interconnected alarms of fire detectors |
FireProtect Jeweller | 3.42.0 and later |
| FireProtect Plus Jeweller | 3.42.0 and later | |
|
Accidental pressing filter To enable, press the button for more than 0.15 seconds |
Ajax SpaceControl Jeweller | 3.18 and later |
|
Advanced protection against accidental pressings: double and long press |
Ajax SpaceControl Jeweller | 5.54.1.0 and later |
|
Attenuation Test |
StreetSiren Jeweller | 3.51.0 and later |
| HomeSiren Jeweller | 3.51.0 and later | |
| CombiProtect Jeweller | 3.51.0 and later | |
| DoorProtect Jeweller | 3.51.0 and later | |
| DoorProtect Plus Jeweller | 3.51.0 and later | |
| GlassProtect Jeweller | 3.51.0 and later | |
| KeyPad Jeweller | 3.50.0 and later | |
| MotionProtect Jeweller | 4.51.0 and later | |
| MotionProtect Plus Jeweller | 3.51.0 and later | |
| Transmitter Jeweller | 3.52.0 and later | |
|
Continuous LED indication regardless of the security mode Temporary device deactivation After-alarm indication Ability to turn off the siren signal in case of alarm |
StreetSiren Jeweller | 3.71.0 and later |
| StreetSiren DoubleDeck Jeweller | 3.71.0 and later | |
| HomeSiren Jeweller | 5.55.1.0 and later | |
|
Indication of two-stage arming, as well as restoration after alarm according to PD 6662:2017 |
KeyPad Jeweller | from 4.52 to 4.99.0 |
| Keypad awakening during the activation of delay when entering | KeyPad S Plus Jeweller | 5.60.6.3 and later |
| KeyPad Plus Jeweller | 5.60.7.0 and later | |
| Indication of delays when entering/leaving | HomeSiren Jeweller | 3.51.0 and later |
| StreetSiren Jeweller | 3.51.0 and later | |
|
Chime |
HomeSiren Jeweller | 5.55.1.0 and later |
| StreetSiren Jeweller | 3.73.1.0 and later | |
| StreetSiren DoubleDeck Jeweller | 3.73.1.0 and later | |
|
Audio annunciations according to ANSI/SIA CP-01-2019 |
HomeSiren Jeweller | from 5.60.4.00 to 6.0.0.0 and 6.56.3.37 or higher |
| HomeSiren S Jeweller |
from 5.60.4.00 to 6.0.0.0 and 6.56.3.37 or higher |
|
| StreetSiren Jeweller | from 5.60.5.00 to 6.0.0.0 and 6.56.1.57 or higher |
|
| StreetSiren DoubleDeck Jeweller | from 5.60.5.00 to 6.0.0.0 and 6.56.1.57 or higher |
|
| StreetSiren S DoubleDeck Jeweller | from 5.60.5.00 to 6.0.0.0 and 6.56.1.57 or higher |
|
|
Features to disarm by a single-step procedure according to ANSI/SIA CP-01-2019 |
KeyPad Plus Jeweller | 5.60.7.0 or higher |
| KeyPad S Plus Jeweller | higher than 6.60.0.2 | |
| Alarm duration up to 15 minutes | HomeSiren Jeweller | Alarm duration of more than 3 minutes is available only for HomeSiren Jeweller with firmware version NA 5.60.4.14 or higher |
| HomeSiren S Jeweller |
from 5.60.4.00 to 6.0.0.0 and 6.56.3.37 or higher |
|
| StreetSiren Jeweller | Alarm duration of more than 3 minutes is available only for StreetSiren Jeweller with firmware version NA 5.60.4.14 or higher and with Quiet or Loud alarm volume | |
| StreetSiren DoubleDeck Jeweller | Alarm duration of more than 3 minutes is available only for StreetSiren DoubleDeck with firmware version NA 5.60.4.14 or higher and with Quiet or Loud alarm volume | |
| Notification of risk of fast battery discharge because of incorrect device installation | MotionCam Outdoor Jeweller | 6.59.4.15 and later (except 7.58.5.12) |
| MotionCam Outdoor (PhOD) Jeweller | 7.58.5.14 and later | |
| HDR image | MotionCam Jeweller | 15.59.35.14 and later |
The operating temperature range of MotionCam Jeweller also depends on the date of manufacture:
- From 0°C to +40°C (date of manufacture before June 1, 2020)
- From –10°C to +40°C (date of manufacture from June 1, 2020)
How to find out the device ID on the box
Each package contains two device IDs: at the bottom of the box and under the lid.
|
ID at the bottom of the box |
 |
|
ID under the lid |
 |
How to find out the device ID in the Ajax app
- Select a hub from the list if you have several of them or if you are using the Ajax PRO app.
- Go to the Devices
tab. - Select a device from the list. The ID is located on the status screen at the bottom.
tab.
How to find out the device firmware version in the Ajax app
- Select a hub from the list if you have several of them or if you are using the Ajax PRO app.
- Go to the Devices tab.
- Select a device from the list. The information about the firmware version is located on the status screen at the bottom.
How to update the firmware
Hubs and range extenders run on OS Malevich. The firmware version is automatically updated over the air (via the Internet) as soon as a new version is available on the server.
Other Ajax system devices get their firmware at the time of manufacture.
You can replace the device with a new one at the point of purchase or from your service company (for example, from installation engineers or security companies). You can check the possibility of exchange, the availability of devices, and the conditions for replacement at the point of purchase. Note that we recommend purchasing devices from authorized partners only.
If you deal with service companies, please contact them to replace the device. Keep in mind that they may charge extra money for replacing and configuring the device as additional services.
