Ajax SpaceControl user manual

Updated

Ajax SpaceControl is a miniature key fob with accidental click protection. It allows setting the Ajax system in the armed, night or disarmed mode and switching on an alarm.

As it is the two-way communication, you will know whether the system has received the Ajax SpaceControl command.

Operating as part of the Ajax system, the key fob is connected to the hub via the protected Jeweller protocol. In addition, the key fob can be used to control any third-party security central unit* through the uartBridge* or ocBridge Plus* integration module.

Only Hub 2 Plus Jeweller and Hub 2 (4G) Jeweller are certified according to UL/ULC standards.

The key fob is set up through the iOS and Android-based mobile app for smartphones.

* Not evaluated by UL.

Functional elements

  1. System arming button
  2. System disarming button
  3. Night mode button
  4. Panic button (activates the alarm)
  5. Light indicators
  6. The hole for attaching the key fob

Buttons can be assigned when using a key fob with hub and Ajax uartBridge*. At the moment, the feature of modification of commands (and deactivation) of the key fob buttons when using with the Ajax hub is not available.

* Not evaluated by UL.

Using the key fob

Maximum connection distance between the key fob and the hub — 1,300 meters. This distance is reduced by walls, inserted floors and any objects hindering the signal transmission.

Ajax SpaceControl operates only with one security system (Ajaх or third-party* via the integration module). If you connect the key fob to a new security system, it will cease to interact with the previous system. However, the key fob will not be automatically deleted from the list of devices of the hub.

The key fob can:

  • Arm the system — press the button once
  • Turn on the night mode — press the button once
  • Disarm the system — press the button once
  • Switch on an alarm — press the button once

To turn off the actuated security system (siren), press the disarming mode button on the keyf ob.

Accidental click protection is available on the Ajax SpaceControl with firmware version 5.54.1.0 and higher.

* Not evaluated by UL.

Operational Indication

The key fob reports its status only after any button is pressed.

Type and color of indication of the key fob display depends on the firmware version of the device. You can find out the firmware version in the Ajax application → Devices key fob. Information about the firmware version is displayed at the very bottom.

Indication Event
4 green key fob LEDs flashes 6 times The key fob is not registered with any security system
2 green LED next to the pressed button lights up once The key fob command has been sent over to the security system

Firmware version 3.16 and lower

The LED next to the pressed button quickly flashes green 4 times

Firmware version 3.18 and higher

The central LED lights up red briefly

The command has not been delivered as the security system is too far away and cannot receive the command
2 LED next to the button lights up green twice. Then 4 key fob LED flashes green 6 times The key fob has been removed from the security system devices
The central LED lights up green for a few seconds Linking a key fob to the security system

Firmware version 3.18 and higher

The central LED lights up green for approximately half a second

The system has executed the key fob command

Firmware version 3.18 and higher

The central LED lights up red for approximately half a second

The system has not executed the key fob command — integrity verification is enabled in the system and one of the devices is faulty

What is system integrity check?

Firmware version 3.16 and lower

After the main indication, the central LED lights up green once and gradually goes out

Firmware version 3.18 and higher

After the main indication, the central LED lights up red once and goes out gradually

The key fob battery needs replacement. In this case, the key fob commands are delivered to the security system.

Battery replacement

Firmware version 3.16 and lower

Continuous short LED flashes of green light

Firmware version from 3.18 to 3.52

Continuous short LED flashes of red light

Key fobs with firmware version 3.53 and latest do not function when the battery charge level is unacceptably low, do not communicate commands to the hub, and do not notify with LED indication

The battery charge level is unacceptably low. The battery requires replacement.

In this operation mode, the key fob commands are not delivered to the security system.

Battery replacement

Connecting the key fob to the Ajax System

Connection to hub

Before starting connection:

  1. Following the hub instruction recommendations, install the Ajax application on your smartphone. Create an account, add the hub to the application, and create at least one room.

    Only Hub 2 Plus Jeweller and Hub 2 (4G) Jeweller are certified according to UL/ULC standards.

  2. Go to the Ajax application.
  3. Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network).
  4. Ensure that the hub is disarmed and does not start updates by checking its status in the mobile application.

Only users with admin rights can add the device to the hub.

How to connect key fob to hub:

  1. Select the Add Device option in the Ajax application.
  2. Name the device, scan/write manually the QR Code (located inside the body, on the battery fixture and packaging), and select the location room.
  3. Select Add — the countdown will begin.
  4. Simultaneously press the button for armed mode and the panic button — the key fob will blink with the central LED. For the detection and interfacing to occur, the key fob should be located within the coverage area of the wireless network of the hub (at a single protected object).

The key fob connected to the hub will appear in the list of devices of the hub in the application.

Connecting the key fob to Third-Party Security Systems*

To connect the key fob to a third-party security central unit using the Ajax uartBridge* or Ajax ocBridge Plus* integration module, follow the recommendations in the manual of the respective device.

* Not evaluated by UL.

States

  1. Devices
  2. Ajax SpaceControl
Parameter Value
Battery Charge Battery level of the device. Two states available:

  • ОК
  • Battery discharged

How battery charge is displayed in Ajax apps

Accidental Press Protection Indicates the method of protection against accidental clicks:

  • Off
  • Long press
  • Double click

The function is available on key fobs with firmware version 5.54.1.0 and higher

The status of the connection with the ReX range extender Displayed if the key fob is working through a radio signal range extender
Panic Panic button status
Permanent Deactivation Displays the device’s status: active or completely disabled by the user
Firmware Firmware version of the key fob. It is not possible to change the firmware
Device ID Device identifier

Setting Up the key fob

  1. Devices
  2. Ajax SpaceControl
  3. Settings
Setting Value
Name Device name, can be edited
Room Selecting the virtual room to which the device is assigned
Group Management

Selection of a security group that the key fob manages. You can select All groups or a single group.

👆 Configuration is available only after group mode activation

User

Selection key fob user.

Key fob is unassigned: 

  • Key fob events are sent to Ajax apps under the key fob name.
  • Security mode management rights are determined by key fob settings.

Key fob is assigned to user:

  • Key fob events are sent to Ajax apps under the user’s name.
  • The key fob has the same security mode management rights as the user.
Panic Turning on/off the panic button
Accidental Press Protection Choosing the method of protection against accidental clicks:

  • Off — protection is turned off
  • Long press — in order for the key fob to transmit the command to the hub, you need to press and hold the button for more than 1.5 seconds
  • Double press — in order for the key fob to transmit the command to the hub, you need to double-press the button with a pause of no more than 0.5 seconds between the presses

The function is available on key fobs with firmware version 5.54.1.0 and higher

Alert with a siren if panic button is pressed* If the toggle is enabled, pressing a panic button activates Ajax sirens connected to the system. Ajax SpaceControl activates all sirens, regardless of the groups they are in.
User Guide Opens the device User manual
Permanent Deactivation

Allows a user to deactivate the device without deleting it from the system. Once deactivated, the device will no longer execute system commands and participate in automation scenarios. Additionally, the panic button of a deactivated device will be disabled.

Learn more

Unpair Device Disconnects the device from the hub and deletes its settings

* In compliance with UL636, the audible alarm should be disabled for triggering the panic button.

Key fob maintenance and battery replacement

When cleaning the key fob body, use any means suitable for equipment maintenance.

Do not use for cleaning Ajax SpaceControl any substances containing alcohol, acetone, gasoline, and other active solvents.

The pre-installed battery provides up to 5 years of operation of the key fob during normal use (one arming and disarming of the security system per day). More frequent use can reduce battery life. You can check battery level at any time in the Ajax app.

Keep new and used batteries away from children. Do not ingest battery, Chemical Burn Hazard.

The pre-installed battery is sensitive to low temperatures and if the key fob is significantly cooled, the battery level indicator in the app may show incorrect values until the key fob gets warm.

The value of the battery level is not updated regularly, but only after pressing one of the buttons at the key fob.

When the battery is discharged, the user will receive a notification in the Ajax app, and the key fob LED will slowly light up and go out red each time the button is pressed (key fobs with firmware version 3.16 and lower light up green).

Complete Set

  1. Ajax SpaceControl
  2. Battery CR2032 (pre-installed)
  3. Quick start guide

Warranty

Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase and does not apply to the pre-installed battery.

If the device does not work correctly, you should first contact the support service — in half of the cases, technical issues can be solved remotely!

Technical support: [email protected]

Need help?

In this section you’ll find detailed manuals and educational videos about all features of Ajax. And in case you need help of a technical specialist, we’re available 24/7.

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