Welcome to Ajax Support

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In this section you’ll find detailed manuals and educational videos about all features of Ajax. And in case you need help of a technical specialist, we’re available 24/7.

Devices

Central units

Hub

Intelligent security control panel

Hub 2

Intelligent security control panel supporting detectors with photo verification

Hub Plus

Intelligent security control panel with enhanced communication capabilities

Hub 2 Plus

Advanced control panel supporting LTE and visual alarm verification

ReX

Intelligent radio signal range extender

Indoor security

MotionCam

Wireless motion detector with visual alarm verification and pet immunity

MotionProtect

Wireless pet immune motion detector

MotionProtect Plus

Wireless pet immune motion detector with microwave sensor

CombiProtect

Wireless motion and glass break detector with pet immunity

DoorProtect

Wireless magnetic opening detector

DoorProtect Plus

Wireless magnetic opening detector with shock and tilt sensor

GlassProtect

Wireless glass break detector

MotionProtect Curtain

Wireless curtain motion detector with a narrow view angle

Outdoor security

MotionProtect Outdoor

Wireless outdoor motion detector with anti-masking and pet immunity

MotionCam Outdoor

Wireless outdoor motion detector with a camera for alarm verification

DualCurtain Outdoor

Wireless bi-directional outdoor curtain motion detector with an adjustable detection range

Controls and panic buttons

DoubleButton

Wireless hold-up device with advanced protection against accidental pressing

Button

Wireless panic button / remote control for scenarios

SpaceControl

Two-way wireless key fob with panic button

KeyPad

Two-way wireless keypad

KeyPad Plus

Wireless touch keypad for managing the Ajax security system with protected contactless cards and key fobs

Tag

Encrypted contactless key fob for keypad

Pass

Encrypted contactless card for keypad

Automation

Socket

Wireless smart plug with energy monitor

Relay

Wireless low-tension dry contact relay

WallSwitch

Wireless power relay with energy monitor

Integrations

ocBridge Plus

Module for Ajax device integration with third-party wired and hybrid security systems

uartBridge

Module for Ajax device integration with third-party wireless security and smart home systems

Transmitter

Module for third-party detector integration

MultiTransmitter

Module for integrating wired third-party devices into Ajax

Flood protection

LeaksProtect

Wireless flood detector

Fire protection

FireProtect

Wireless smoke & heat detector with sounder

FireProtect Plus

Wireless smoke, heat, and carbon monoxide detector with sounder

Sirens

HomeSiren

Wireless indoor siren

StreetSiren

Wireless outdoor siren

StreetSiren DoubleDeck

Wireless outdoor siren with a clip lock for a branded faceplate

Power Supply Units

6V PSU for Hub 2/Hub 2 Plus

Power supply unit for connecting a hub to portable batteries

12V PSU for Hub/Hub Plus/Rex

A power supply unit, connecting control panels to low-voltage power sources

12V PSU for Hub 2

A power supply unit, connecting the Hub 2 control panel to a low-voltage power source

Battery life calculator
Guide on the Jeweller radio communication

Featured articles

How to ensure stable radio communication between devices within the Ajax system

How to implement video surveillance that does not compromise privacy

How to enable and configure group mode in the Ajax security system